Over five years, I've gained expertise in administrative tasks, blending corporate and construction management roles, boosting my computer skills. Additionally, I honed project management skills overseeing telecommunication tower construction, managed client meetings, and handled a nationwide project's contingency fund. Transitioning to customer service, I mastered tools like CLM, Zendesk, and VoIP systems, addressing concerns through various channels. Continuing in the BPO industry, I transitioned to software development, undergoing intensive training in various tools and languages.
Through these experiences, I'm equipped to offer services such as virtual assistance, email management, construction design and estimating, data entry, graphic design, transcription, administrative tasks, and data analysis. I excel in tasks requiring critical thinking and proactive approaches. I also excel in short projects like report generation, client assistance, and financial management. My dedication and meticulous approach ensure high-quality output across all tasks.