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$5 USD / hour
Flag of PHILIPPINES
angeles city, philippines
$5 USD / hour
It's currently 9:27 PM here
Joined June 15, 2012
0 Recommendations

Jerry Lee D.

@jerrydormido

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$5 USD / hour
Flag of PHILIPPINES
angeles city, philippines
$5 USD / hour
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to provide the BEST OF BEST

My goal is to provide the best quality service (which includes accuracy and good time management) for my employer. I will never set aside integrity and professionalism. Being focused on any job or task is one of my good characteristics. I love giving out my best not only for my own good but for the good of everyone else! I had 3 years of experience working in a international BPO Company as Customer Service Associate and Billing. Also, I had 1 year of experience working as an office staff. I had an excellent feedback from my previous employers! I had an excellent feedback from my previous employers. I had received certificates for having high scores on Customer Service Quality Assessment, Lowest Timely Resolution, and being one of the top agents on the floor. I am eager to learn and accomplish any task I will be given. I am willing to do all my best for the success of your career.

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Experience

Customer Service Associate

Dell Services
Jun 2010 - Jun 2011 (1 year)
I handled Healthmarkets account. My job are as follows: provide information regarding patient's health insurance benefits, provide information about the patient's bills and claims, to analyze billing records and claim status.

Customer Service Associate

NCO Clark
Feb 2008 - Feb 2010 (2 years)
I worked as a customer service associate in the T-Mobile Prepaid account for 1 year. My job with this account is to ultimately give satisfaction to the T-Mobile customer by giving them essential and necessary information, provide helpful solutions to their problems with their account(s), billings, handset or equipment, provide genuine advise for the purpose of giving them great customer service experience, and rendering them the needed sevice that they need. Afterwards, I was transferred to T-Mobile Pos

Education

BM Composition

University of the Philippines, Philippines 2007 - 2012
(5 years)

BS Biology

Far Eastern University, Philippines 2005 - 2007
(2 years)

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