Customer Service Lead for Product Inquiries

  • Status: Closed
  • Prize: €50
  • Entries Received: 8
  • Winner: goldudeh981

Contest Brief

I'm in need for a reliable and seasoned customer service lead. Primary responsibilities will include:

- Managing customer inquiries specific to our product using the Software Gorgias

Experience in providing customer service, especially in the handling of product-related inquiries, is a must. The specific expertise level for product understanding can be considered negotiable, as training will be provided. An ability to quickly grasp product details and functionalities will definitely be a significant advantage. In this role, you will be the front line of support for our customers and a critical part of our company’s customer satisfaction ambitions.

Ideal Profile:
- Previous experience in customer service management
- Exceptional communication and problem-solving skills
- Ability to handle product-related inquiries effectively
- Possess a customer-oriented approach.
- Knows how to work with Google Sheets and ChatGPT

Recommended Skills

Top entries from this contest

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Public Clarification Board

  • Aftab285
    Aftab285
    • 1 month ago

    I have experience using Gorgias and handling product inquiries, and I bring strong negotiation skills to the table. I've read a lot of books on negotiation and can apply those strategies to customer interactions.

    I believe my ability to quickly learn product details, combined with my customer service background, will help me provide top-notch support to your customers. Let's discuss how I can contribute to your company's customer satisfaction ambitions and how my skills can benefit your team. check my entry #5

    • 1 month ago

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