Household Goods Moving Software - 03/06/2026 16:47 EDT
- Status: Open
- Prize: $10
- Entries Received: 31
Contest Brief
# REQUEST FOR PROPOSAL (RFP)
# STAND-ALONE HOUSEHOLD GOODS MOVING COMPANY MANAGEMENT SOFTWARE
## Project Overview
We are seeking a stand-alone desktop software solution specifically designed for a Household Goods Moving Company. The system must manage the entire shipment lifecycle from booking through final delivery, invoicing, collections, reporting, and profitability analysis.
The software should be optimized for military, National Van Lines (NVL), NFC, COD, interstate, intrastate, and warehouse/storage shipments.
The system must significantly reduce manual data entry by utilizing OCR and AI technology to scan trip sheets, bills of lading, and registration documents and automatically populate shipment records.
---
# 1. CUSTOMER MANAGEMENT
The software shall maintain a complete customer database including:
* Customer Name
* Contact Information
* Email Address
* Phone Numbers
* Billing Information
* Origin Address
* Destination Address
* Move History
* Claims History
* Outstanding Balances
* Notes and Documents
---
# 2. SHIPMENT MANAGEMENT
The software shall allow creation and management of shipments including:
### Shipment Information
* B/L Number
* GBL Number
* Registration Number
* Shipment Type
* COD Status
* Customer Name
* Origin Agent
* Destination Agent
* Booker Information
* Truck Assignment
* Driver Assignment
### Shipment Status
* Registered
* Scheduled
* Loading
* Loaded
* In Transit
* In Storage
* Awaiting Delivery
* Out for Delivery
* Delivered
* Invoiced
* Paid
---
# 3. DISPATCH BOARD
A visual dispatch board shall display:
### Daily Dispatch
* Loads scheduled today
* Deliveries scheduled today
* Drivers assigned
* Truck assignments
### Weekly Dispatch
* 7-Day Truck Schedule
* Pickup Schedule
* Delivery Schedule
* Warehouse Schedule
### Monthly View
* Revenue Forecast
* Delivery Forecast
* Capacity Planning
---
# 4. OUTSTANDING DELIVERY TRACKER
The software shall automatically identify:
### Due Deliveries
* Deliveries Due Today
* Deliveries Due Within 3 Days
* Deliveries Due Within 7 Days
### Late Deliveries
* Overdue Deliveries
* Missed RDD Dates
* Missed Delivery Spreads
### Delivery Dashboard
Display:
* B/L Number
* Customer Name
* Origin
* Destination
* Delivery Date
* Driver
* Truck
* Revenue Value
---
# 5. OCR DOCUMENT SCANNING MODULE
The system must support scanning:
* NVL Trip Sheets
* Military Shipment Documents
* Bills of Lading
* Delivery Orders
* Registration Forms
* Weight Tickets
* SIT Documents
* Invoices
### OCR Auto-Populate
The software shall automatically read and populate:
* B/L Number
* Customer Name
* Weight
* Cube
* Mileage
* Linehaul Revenue
* Fuel Surcharge
* ATC Charges
* SIT Information
* Load Dates
* Delivery Dates
* Origin Information
* Destination Information
* Agent Information
* Registration Remarks
Using the uploaded NVL trip sheet as an example, the system should automatically capture shipment information, estimated weight, linehaul revenue, load and delivery dates, and registration remarks without manual entry.
### Drag & Drop Processing
Dispatcher should be able to:
1. Drag PDF into software.
2. OCR reads document.
3. Shipment automatically created.
4. Revenue automatically calculated.
5. Shipment added to dispatch board.
6. Shipment added to outstanding delivery list.
Target accuracy:
* 90% to 95% automated data entry.
---
# 6. REVENUE MANAGEMENT
Track:
### Transportation Revenue
* Linehaul
* Fuel Surcharge
* Origin ATC
* Destination ATC
### Services Revenue
* Packing
* Unpacking
* Shuttle
* Storage
* Crating
* Debris Removal
### Additional Charges
* Accessorials
* Waiting Time
* Long Carry
* Elevator Charges
* Appliance Service
---
# 7. PROFITABILITY ANALYSIS
Track profitability by:
### Shipment
* Revenue
* Expenses
* Gross Profit
### Driver
* Revenue Generated
* Miles Driven
* Deliveries Completed
### Truck
* Revenue Generated
* Fuel Cost
* Maintenance Cost
---
# 8. MILITARY / NVL / NFC MODULE
Specialized functionality for:
* National Van Lines
* National Forwarding Company
* Military Shipments
* Interline Shipments
Track:
* RDD Dates
* Pickup Dates
* Delivery Spreads
* SIT Periods
* Storage Locations
* Registration IDs
* Compensation Amounts
* COD Status
---
# 9. STORAGE-IN-TRANSIT (SIT) MANAGEMENT
Track:
* SIT In Date
* SIT Out Date
* SIT Warehouse
* Storage Charges
* Delivery Release Status
Dashboard shall show:
* Active SIT Shipments
* SIT Revenue
* SIT Expiration Alerts
---
# 10. INVOICING MODULE
Automatically create invoices after delivery.
Track:
* Invoice Number
* Invoice Date
* Due Date
* Customer Balance
* Payment Status
Statuses:
* Draft
* Sent
* Paid
* Past Due
Generate:
* PDF Invoices
* Customer Statements
* Accounts Receivable Reports
---
# 11. CLAIMS MANAGEMENT
Track:
* Damage Claims
* Missing Items
* Settlement Offers
* Documentation
* Photos
* Claim Status
Reports:
* Open Claims
* Closed Claims
* Claim Trends
---
# 12. DRIVER MANAGEMENT
Track:
* Driver Information
* License Expiration
* DOT Medical Card
* Insurance Documents
* Safety Score
Reports:
* Deliveries Completed
* Revenue Generated
* Driver Performance
---
# 13. TRUCK MANAGEMENT
Track:
* Truck Number
* VIN
* Registration
* Insurance
* Maintenance Schedule
* Fuel Usage
* Mileage
Alerts:
* PM Due
* Registration Due
* Insurance Renewal Due
---
# 14. REPORTING MODULE
Generate:
### Operations Reports
* Outstanding Deliveries
* Delivered Shipments
* Driver Performance
* Truck Utilization
### Revenue Reports
* Daily Revenue
* Weekly Revenue
* Monthly Revenue
* Revenue by Shipment
### Financial Reports
* Accounts Receivable
* Aging Report
* Customer Balances
* Revenue Forecast
---
# 15. SEARCH & FILTERING
Search by:
* B/L Number
* Customer Name
* Driver
* Truck
* Origin State
* Destination State
* Delivery Date
* Invoice Number
* Registration Number
---
# 16. EXPORT FEATURES
Export to:
* Excel
* CSV
* PDF
* Word
---
# 17. SECURITY
* User Permissions
* Dispatcher Access
* Accounting Access
* Management Access
* Audit Logs
* Daily Backup
---
# 18. TECHNICAL REQUIREMENTS
### Platform
* Stand-Alone Desktop Software
* Windows 10/11 Compatible
* Multi-User Network Access
* Local Database
### Database
* Microsoft SQL Server
* PostgreSQL
* SQLite
### Backup
* Automatic Daily Backup
* Cloud Backup Option
* Restore Function
---
# 19. FUTURE INTEGRATIONS
* QuickBooks
* GnuCash
* Xero
* Google Maps
* Fuel Card Systems
* ELD Systems
* GPS Tracking
* Driver Mobile App
* Customer Portal
---
# PRIMARY BUSINESS OBJECTIVE
Provide a single software platform that allows management to instantly see:
* Outstanding Deliveries
* Deliveries Due Today
* Overdue Deliveries
* Truck Utilization
* Driver Assignments
* Revenue by Shipment
* Linehaul Revenue
* SIT Revenue
* Outstanding Invoices
* Accounts Receivable
* Company Profitability
The goal is to eliminate spreadsheets and manual tracking while giving dispatch, operations, billing, and management real-time visibility into every shipment from pickup through final payment.
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