Call Center Jobs

Handle all incoming customer calls in both Spanish and English, giving clear and friendly answers about our products. Because no scripted responses exist yet, use your own conversational skills to guide shoppers, note common questions, and help shape a short FAQ I can approve. Key deliverables: • Real-time phone support for product information inquiries • Brief call logs with customer name, question, and resolution • A running document of recurring questions to develop our future script Fluent, accent-neutral speech in both languages and steady professionalism on each call will be the markers of success.

To manage an AI-based voice moderation system. To train and benchmark it accurately, I need an experienced call-center professional who can listen to more than 20 Spanish-language customer-support calls each day, evaluate the agent–caller interaction in real time or shortly after, and capture the findings in a concise quality-assurance report. Here is what the job involves: • Access the recorded or live customer-support calls I provide (all in Spanish). • Score each call against clarity, empathy, policy compliance, call-flow adherence, and overall customer experience. • Highlight specific audio segments that illustrate strengths or issues, then recommend concrete improvements the AI moderator should flag in the future. • Submit a daily report in my templa...

I have a central e-commerce hub where independent pharmacy centers/agents can sell prescription medications, over-the-counter medicines, and general health & wellness products/services directly to customers during their pharmacy campaign/project. The center should be able to abide by any form of confirmation/authorization we require from the client to complete the online transactions smoothly. I already have a payment solution with an API ready, so you’ll simply hook the checkout flow to that gateway—no need to source or configure a third-party processor. We will be sending the centers payout weekly or biweekly depending on the screening of centers/agents and flow of work at 80/20 Happy Bidding

I have a central e-commerce hub where independent pharmacy centers/agents can sell prescription medications, over-the-counter medicines, and general health & wellness products/services directly to customers during their pharmacy campaign/project. The center should be able to abide by any form of confirmation/authorization we require from the client to complete the online transactions smoothly. I already have a payment solution with an API ready, so you’ll simply hook the checkout flow to that gateway—no need to source or configure a third-party processor. We will be sending the centers payout weekly or biweekly depending on the screening of centers/agents and flow of work at 80/20 Happy Bidding

Sounds fun? I'm looking to hear about your embarassing incidents that happened anything from house dress, issues faced, exposing issues etc. You should be good enough talking about your personal dressing experiences in an honest and relaxed way. Requirements: Comfortable discussing about your dress experiences Able to communicate clearly in English NOTE: Any AI generated bids and messages will be ignored.

We are a non-profit organization working in the field of human rights and women’s rights. We are looking for a highly experienced freelancer whose main expertise is ElevenLabs AI agents to help us build and optimize an AI-powered telemarketing and outreach system. Scope of Work: We need a specialist who can design and implement an end-to-end system with a strong focus on ElevenLabs: Building, training, and optimizing AI calling agents using ElevenLabs (PRIMARY TASK) Designing conversation flows (WordFlow) and handling real call scenarios Automating workflows for telemarketing and outreach campaigns Integrating call results and data into Google Sheets automatically Setting up and managing automation tools such as Zapier and/or n8n Connecting the entire system to GoHighLevel (GHL CR...

Project: Auto Dialer with IVR + 3CX Integration I need a simple automated dialing system with the following features: Core Requirements: • Use a SIP trunk with a static caller ID (I will provide SIP details) • Upload and dial multiple phone numbers (CSV or manual input) • Automatically call numbers (sequential or limited parallel dialing) IVR Function: • When a call is answered, play a recorded message • The recipient can press 1 to be transferred to a live agent • Detect DTMF input reliably 3CX Integration: • System must connect to 3CX • When user presses 1, transfer the call to: • A queue, ring group, or extension in 3CX • Agents will answer calls via 3CX Admin Panel (Very Simple UI): • Upload/manage phone numbers &b...

At , we have been dedicated to crafting innovative digital solutions since 1998, leveraging cutting-edge technologies like AI and Blockchain to drive success for our clients across the United States. As we continue to expand our services and enhance our offerings, we find ourselves needing support in managing our increasing customer interactions efficiently within the U.S. market. Our goal is to implement effective business process outsourcing (BPO) projects, particularly focusing on top-notch call center services that can help us maintain our high standards of customer satisfaction for clients throughout the United States. We believe that by partnering with the right U.S.-based service provider, we can not only streamline our operations but also elevate our client experience to new heigh...

I am currently seeking experienced cold callers to join my AI agency. Candidates must have a minimum of three years of experience in cold calling. The role involves contacting business owners in the United States with the objective of booking appointments. A proven script and structured workflow will be provided to ensure consistency and effectiveness. Applicants are required to have their own dialer. The position is part-time, requiring approximately 20 working hours per week. Compensation can be structured either on an hourly basis or per appointment booked. Hourly rates will be determined based on the candidate’s skills and experience. This opportunity has strong potential to develop into a long-term partnership.

Sounds fun? I'm looking to hear about your real life embarassing incidents that happened anything from house dress, issues faced, exposing issues etc. You should be good enough talking about your personal dressing experiences in an honest and relaxed way. Requirements: Comfortable discussing about your dress experiences Able to communicate clearly in English NOTE: All A- generated bids and messages will be ignored.

I'm looking for someone who is smart and energetic to record action songs for preschool children. No previous experience required. You can record the videos using your phone camera. You just need to act according to the songs we provide. Payment will be given for each song video you record. Each rhyme will be around 5 to 6 minutes, depending on the song. Please check these example videos: ---------------- ------------------------- ---------------- ------------------------- ---------------- ------------------------- ---------------- ------------------------- PLEASE NOTE: I will provide you with all the reference songs for each videos. Also,, you must be in SAREE for more professional looks.

Project Description: We are looking for an experienced and highly driven B2B Cold Caller to join our team for a Revenue Cycle Management (RCM) and Medical Billing lead generation campaign targeting medical practices in the United States. The Role: Your primary objective will be to call independent medical practices (Urgent Care, Family Medicine, Physical Therapy, etc.) in the US, navigate past the front desk, and speak with the Practice Manager or Billing Department. Your goal is to generate interest in our medical billing outsourcing services and either book a qualified meeting or assist in closing the deal. Responsibilities: Make outbound cold calls to US medical clinics during standard US business hours (EST, CST, MST, or PST). Navigate gatekeepers (front desk receptionists) to rea...

I'm looking for someone who is smart and energetic to record action songs for preschool children. No previous experience required. You can record the videos using your phone camera. You just need to act according to the songs we provide. Payment will be given for each song video you record. Each rhyme will be around 5 to 6 minutes, depending on the song. Please check these example videos: ---------------- ------------------------- ---------------- ------------------------- ---------------- ------------------------- ---------------- ------------------------- PLEASE NOTE: I will provide you with all the reference songs for each videos. Also,, you must be in SAREE for more professional looks.

Fluent English Must Long-term contract, minimum 2 years after trial period Responsibility Answer Support Phone Answer Online Chat Answer Support Email Call Potential Customer Lead Generation Work Hours EST Time Zone Monday, Saturday 9 am to 6 pm Budget Monthly Fix Payment $250

I run ReviewMint, an AI-powered platform that writes thoughtful, on-brand Google review replies for restaurants, barbers, dentists, nail bars, garages, and similar independents. My immediate goal is to bring more businesses onto our 14-day free trial at and convert them to one of our paid plans ($19, $49, or $149 per month). You handle outreach entirely on your side — email, LinkedIn messages, WhatsApp lists, cold calls, door-to-door visits — whatever you already know works in the local business space. No access to my systems is required; simply drive prospects to the site and let them self-serve the signup. You'll get full product knowledge so you can confidently support your own customers — answering questions, guiding them through setup, and making sure they se...

I want to replace my traditional phone receptionist with an AI voice agent that can handle every incoming call from greeting to wrap-up. The agent must: Be able to ask questions and find out which company the agent wants to connect ( we have 2 companies and each companies have different services and sections ) • Answer real-time questions about our product range, service offerings, business hours, location, and any other general company information drawn from a knowledge base I will supply. -Speak with British accent, without any delay in answer so it will be recognised as an AI • Detect when a caller needs more specialized help, then seamlessly redirect the call to me or a number I specify. -Detect all sales call and ask them to send all information by email • Take con...

I'm looking for someone who is smart and energetic to record action songs for preschool children. No previous experience required. You can record the videos using your phone camera. You just need to act according to the songs we provide. Payment will be given for each song video you record. Each rhyme will be around 5 to 6 minutes, depending on the song. Please check these example videos: ---------------- ------------------------- ---------------- ------------------------- ---------------- ------------------------- ---------------- ------------------------- PLEASE NOTE: I will provide you with all the reference songs for each videos. Also,, you must be in SAREE for more professional looks.

I DO NOT NEED AI Phone System. I need human to answer call. I’m looking for a dependable customer-service professional who can pick up between 10 – 20 inbound calls a day for my small rental business and keep our booking calendar up to date throughout the shift. You’ll be online from 6:00 am to 7:00 pm Sydney time, answering questions, confirming availability, and making or modifying reservations in our system. Because every caller is a potential repeat guest, fluent English and excellent verbal communication are non-negotiable. You’ll need to listen closely, speak clearly, and leave each caller feeling heard and reassured. Experience with basic booking or CRM software is a plus; if you have worked with tools like Zoho, Guesty, or similar platforms, mention it so...

From our Indore office I need a dedicated Daily Calling Executive who can sit with the sales team and keep the phone lines buzzing. Each day you will: • Call both new and existing clients, introduce our services and answer immediate questions. • Nurture every conversation toward lead generation, tracking prospects from first hello through scheduled follow-up. • Keep an accurate, well-organised call sheet so the team can see where every opportunity stands. Fluent Hindi and clear English matter because the dialogue must sound confident and professional. Basic computer skills are enough for updating the CRM and maintaining call data; the rest of the product knowledge you will pick up beside the team. Prior tele-calling experience in a sales environment is preferred, yet moti...

We are hiring outbound cold callers, appointment setters, and sales closers for two growing companies: • desklyPro – AI receptionist for local businesses • Auto Showcase 360 – vehicle photography service for car dealerships We are looking for experienced reps who are comfortable on the phone and can perform. Roles: Appointment Setters: Make outbound cold calls to business owners Start conversations and identify problems Book qualified demo appointments Closers / Demonstrators: Run scheduled demos Handle objections Close deals Requirements: Strong English (clear, confident, natural) Experience with cold calling or outbound sales Comfortable with high call volume Ability to follow a script while sounding natural Reliable and consistent Closers must have: Expe...

I’m gearing up for a focused lead-generation push in the events and exhibitions space and need an experienced cold caller to make it happen. The sole goal is to generate qualified leads, not sell on the spot. You’ll be phoning prospects who are potential “exhibition requirements” contacts—people responsible for booking space, arranging displays, or sourcing services for upcoming shows. Here’s what success looks like for me: • You place the calls, follow the script framework I provide (you can refine it for better flow), and capture key decision-maker details. • Each lead record must include name, direct phone, email, company, event interest, and their specific exhibition requirements. • You summarise call outcomes in a shared Google...

I run recurring customer-service quality checks for a UK-based business and need a dependable freelancer who can dedicate roughly two hours everyday, during normal UK office hours, to place and evaluate test calls. Every call will be in English and the emphasis is on Call Review—listening for how agents greet, handle questions, and close conversations. What you’ll actually do each day: • Dial the numbers I provide, follow a simple customer scenario, and record the interaction. • Fill in a short review form immediately after each call, noting anything that affects service quality. • Upload the raw recordings and your completed form through Freelancer so I can compile weekly performance reports. You may use a landline, mobile, or reputable VoIP solution, as long ...

ABOUT THE PROJECT The Vega project is a bilingual AI data initiative producing high-quality code-switching conversation scripts — dialogues that naturally alternate between two languages, simulating real-world call centre interactions between agents and customers. As a Script Reviewer, you will conduct secondary manual QA on scripts of 150–200 lines each, cross-checking machine-applied corrections and resolving any remaining objective errors before final delivery. WHAT YOU"LL BE DOING Reviewing bilingual code-switching call centre scripts for accuracy and consistency Verifying that machine-applied (Global Check) corrections have been properly implemented Identifying and fixing objective errors: grammar, spelling, morphology, and word formation Correcting for...

I necesito apoyo externo para localizar, evaluar y presentar candidatos nativo-alemanes dispuestos a mudarse a Grecia y ocupar puestos de agente telefónico en nuestro cliente de contact center. La competencia en alemán debe ser fluente; la empresa aceptará perfiles sin experiencia específica previa y se enfoca en el rango de edad de 18 a 25 años. Lo que espero recibir es una terna depurada de CVs con datos de contacto, notas de la entrevista preliminar y la verificación de que cada persona: • domina el alemán a nivel nativo, • está abierta a reubicarse en Grecia • comprende las tareas básicas de atención al cliente vía teléfono, chat o e-mail, aun si nunca ha trabajado en un call ce...

Busco a alguien que se encargue de mi servicio al cliente general y mantenga una comunicación impecable con cada usuario. Tu misión: • Responder consultas generales de manera clara, cordial y profesional. • Seguir las guías de estilo y plantillas que compartiré, asegurando coherencia en cada respuesta. • Mantener tiempos de respuesta rápidos; registrar dudas frecuentes y escalar los casos que requieran atención especial. Recibirás acceso a la bandeja de entrada, historial de conversaciones y un FAQ actualizado para que puedas resolver la mayoría de las preguntas sin demoras. Valoro la proactividad: si detectas mejoras en el flujo, quiero escucharlas. Entrega diaria esperada: 1. Conversaciones atendidas y re...

Bahis platformumda kullanıcıların hem sorularını yanıtlayacak hem de para yatırma/çekme işlemlerini yönetecek yarı zamanlı bir destek arkadaşı arıyorum. Görev kapsamı • Canlı sohbet, e-posta ve sosyal medya üzerinden gelen Türkçe soruları hızlı, net ve nazik biçimde yanıtlamak. • Gelen para yatırma/çekme taleplerini panelden kontrol edip gerekli finans kayıtlarını tutmak. • Excel veya benzeri raporlama araçlarıyla günlük işlem takibini yapmak, temel raporlar hazırlamak. Beklentilerim – Esnek vardiya düzenine uyum sağlayabilecek part-time çalışma. – Akıcı Türkçe iletişim, güçlü yazılı ifade ve müşteri odaklı yaklaşım. – Bahis, fintech veya...

Busco incorporar a una persona que domine la gestión de la experiencia del cliente de principio a fin. Necesito a alguien que se sienta cómodo atendiendo llamadas, respondiendo en plataformas de chat y gestionando correos electrónicos, ya que esos son los tres canales que utilizamos. Mi objetivo principal es la fidelización del cliente: quiero que cada interacción, aunque sea semanal en promedio, se transforme en una oportunidad para fortalecer la relación y aumentar la retención. Para lograrlo requiero: • Comunicación avanzada, tanto síncrona (teléfono, chat en vivo) como asíncrona (correo electrónico). • Capacidad demostrable en resolución de conflictos y soporte técnico, mant...