Customer Experience Jobs

Customer Experience (CX) is a comprehensive arrangement of activities, skills, collected data and tools that are employed to manage all aspects of an organization’s interactions with its clientele. It is composed of a system of strategies and services designed to ensure that businesses engage with their customers in the most agreeable manner possible. A Customer Experience Specialist will collaborate with other departments within an organization to proactively and efficiently address the wants and needs of its customers while providing improvement opportunities tailored to increase customer satisfaction.

CX Specialists offer expertise in the areas of digital marketing, sales, customer service, operations, social media marketing, production, and many more. By fully understanding their client’s needs and delivering solutions, CX Specialists can resolve customer problems before they become major issues. Furthermore, Customer Experience Specialists can assist companies in meeting their goals by building relationships with customers and improving their user experience with products or services.

Here’s some projects that our expert Customer Experience Specialists made real:

  • Communication solutions that facilitate customer service by phone
  • Queries into successful product validation research
  • Establishing staff training programs geared towards customer service
  • Implementations of virtual customer support systems
  • Creating support structures that maximize customer satisfaction

At Freelancer.com our experienced Customer Experience Specialists work collaboratively with clients to generate personalized solutions that meet their goals and boost performance. With over 19 million projects completed successfully, our specialists craft high quality results using global market insights and industry analysis so clients can achieve the best possible outcomes for their businesses.

Join the ever-growing list of customers that benefit from our skilled teams today! Post your project on Freelancer.com and receive assistance from an expert Customer Experience Specialist to deliver outstanding results for your business quickly and efficiently.

From 8,898 reviews, clients rate our Customer Experience Specialists 4.91 out of 5 stars.
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    22 jobs found, pricing in INR

    I am looking for a freelancer who can assist me with Pre Employment Vetting in Targu Mures, Romania. Specifically, I need assistance verifying the education of potential employees. Timeline: The vetting process must be completed within 1 week. Skills and Experience: - Experience with education verification - Knowledge of Romanian education systems - Attention to detail - Ability to communicate effectively with potential employees Ongoing Support: I am not sure at this time if I will require ongoing support after the initial vetting process.

    ₹3798 (Avg Bid)
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    Pre-Employment Vetting Project in Ashgabat, Turkmenistan I am looking for a freelancer to assist me with a pre-employment vetting project in Ashgabat, Turkmenistan. I require a basic level of background check, with a focus on employment history verification. Specifically, I need a one-time check completed, which will involve verifying the employment history of potential job candidates. I am not looking for ongoing vetting services at this time. The ideal freelancer for this project will have experience in conducting background checks and verifying employment history. They should also have knowledge of local laws and regulations in Ashgabat, Turkmenistan. Skills and Experience Required: - Experience conducting background checks - Knowledge of local laws and regulations in Ashg...

    ₹4128 (Avg Bid)
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    I am looking for a freelancer to assist me with pre-employment vetting for a single candidate in Hokkaido, Japan. Specifically, I need assistance with verifying their education background. The ideal freelancer will have experience with education verification and be familiar with the process in Japan. No additional screening services are required.

    ₹2477 - ₹4954
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    ₹2477 - ₹4954
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    Pre-Employment Vetting Project in Sydney, Australia. I am seeking a freelancer who can assist me with pre-employment vetting in Bari,Italy The ideal candidate for this project will have experience in conducting background checks for potential employees. Screening Requirements: - Standard level of screening is required for potential employees Additional Background Checks: - Education and Employment Verification checks are required Urgency: - The vetting process should be completed within 1 week

    ₹20642 (Avg Bid)
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    I am looking for help to begin commission selling physical products online and through social media. My target demographic is middle-aged adults (36-55). Ideally, you will be able to find the right channels for my products to reach this customer base and offer effective strategies to build and grow my business. Experience in the field of sales is essential for success in this project. You would need to be well-versed with the latest social trends and have strong communication skills to be able to network and connect to the right peers in the sales industry. Knowledge of online platforms is also valuable, such as Amazon and eBay. I am open to any creative ideas that help me to get this project off the ground.

    ₹7431 (Avg Bid)
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    I am looking for a freelancer who can guide me through the process of finding web development clients. As an senior level web developer, I am interested in expanding my client base and increasing my income. The ideal candidate should have experience in the following areas: - Web development - Finding clients in the web development industry I am specifically looking for guidance on: - Identifying potential clients - Approaching and pitching to clients - Creating a portfolio that attracts clients If you have experience in these areas and are willing to share your knowledge, please apply for this project.

    ₹578 / hr (Avg Bid)
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    I am looking for an experienced Service Designer who can design a Mixed Reality experience for the tourism industry. I want to use this innovative technology to create an engaging and interactive environment that will attract and excite my target audience. The ARVR experience should feature interactive storytelling, including riveting stories, fun characters, and an overall enjoyable experience. All features based on feedback and interactions such as survey, observation and explorations of clients on the field (Rome).

    ₹2973 / hr (Avg Bid)
    Urgent NDA
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    Pre Employment Vetting [Havana, Cuba] I am looking for a freelancer who can help me with a basic level of background check for a single candidate in Havana, Cuba. I need the candidate's education credentials verified. Ideal Skills and Experience: - Experience in conducting background checks - Proficiency in verifying education credentials - Familiarity with the Cuban education system and verification process Please note that this project requires confidentiality and a high level of professionalism. Thank you.

    ₹826 - ₹3716
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    ₹826 - ₹3716
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    I am in need of pre-employment vetting services for one employee in Cienfuegos, Cuba. The specific background check required is education verification. There is no specific requirement for the level of education the employee should have. Ideal candidates for this job should have experience in conducting education verification checks.

    ₹2477 (Avg Bid)
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    Premise is a global research company mapping life for organizations working to improve your community. We pay people in specific countries to download our Android app and report on their daily travel to work, home, or school. Responsibilities include user recruitment, communication with users, onboarding, and working through the app issues. Requirements - Must currently live in Bangkok, Thailand - Must have an Android phone - Must speak fluent English - Must be willing to speak to new app users and guide them through the app process You will be paid per hour and will receive a monetary bonus for each individual recruited. Visit our website to learn more about us.

    ₹1899 (Avg Bid)
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    I'm looking for a computer engineer to help fix a laptop issue I'm having. As I'm not sure what the problem is, I'd like an on-site support to diagnose and repair my laptop with me. This project is for personal use, and I'm looking for reliable services with fair rates.

    ₹5615 (Avg Bid)
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    I'm looking for someone who is based in Los Angeles, California to help with pre-employment vetting. The type of checks I'm looking for is education verifications. Freelancers interested in this project should include experience in their application and have the ability to have their results submitted as soon as possible.

    ₹4789 (Avg Bid)
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    I'm looking for someone to help with pre-employment vetting based in San Diego, California. The type of checks I'm looking for is education verifications. Freelancers interested in this project should include experience in their application and have the ability to have their results submitted as soon as possible.

    ₹6275 (Avg Bid)
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    I am looking for a Manager Chat Support to assist both individual consumers and business clients with customer service inquiries. The ideal candidate will have experience in managing a team of chat support agents and be able to work more than 8 hours per day. Responsibilities include: - Managing a team of chat support agents to provide timely and efficient customer service. - Resolving customer inquiries and complaints in a professional and courteous manner. - Maintaining accurate records of customer interactions and transactions. - Analyzing customer feedback to identify areas for improvement. - Collaborating with other departments to ensure customer satisfaction. Skills and experience required: - Experience in chat support management. - Excellent communication and interpersonal skil...

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    Airport Shuttle Driving Service for Groups I am in need of a daily airport shuttle service to accommodate more than 8 passengers. The ideal vehicle for the job would be a minivan. The service is required on a daily basis for a long-term period. Ideal Skills and Experience: - A valid driver's license and experience in driving a minivan - Excellent knowledge of the city and surrounding areas - Punctual and reliable service - Safe and comfortable driving skills to ensure passenger satisfaction - Ability to handle group transportation and ensure all passengers arrive on time - Excellent communication and customer service skills to provide a smooth and stress-free experience for all passengers.

    ₹1239 - ₹1651 / hr
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    We (freelancer.com) have an exciting opportunity for an experienced "Service Delivery Coordinator" to join our team and be part of this amazing project during an amazing growth period *************************Should be located in Malaysia************************* Role Title: Service Delivery Coordinator Roles and Responsibilities: - Allocating and managing daily assignment of work orders and field service resources - Coordinating the onboarding and training of field service resources - Outbound calls to customers to obtain further information and/or to identify customer satisfaction - Delivering a high level of customer service through day-to-day interaction with the field team - Ensuring performance metrics are met Requirements: - Experience in a scheduling/dispatching or a ...

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    We are seeking open-minded individuals to participate in trial counselling sessions aimed at fostering personal growth and learning. The goal is to facilitate positive change and improvement in the client's life. Topics: Relationships, Intimacy and Sexuality (Breaking the stigma on taboo topics) Benefits of participating in counselling sessions often include an enhanced sense of direction, increased self-awareness, heightened motivation, and improved personal effectiveness. If you are eager to explore new perspectives and want to address an issue or problem you are currently facing, this opportunity is perfect for you. Requirements for participants: - Open-mindedness - Ability to openly share thoughts and experiences - Willingness to discuss and set goals related to your past, pre...

    ₹1569 / hr (Avg Bid)
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    I am seeking an intermediate virtual assistant for a business based in Norway. Field of business is cryptocurrency. You have to search the internet for buildings for rent , that fit my requirements for a business in area of Tromso, Norway. I only accept bidders that live in Norway and have Norwegian as their native language. I will tell you more details about the search criteria after awarding you. I will pay you per hour of work. For the first, I calculate 10 hours of work.

    ₹2725 / hr (Avg Bid)
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    We (freelancer.com) have an exciting opportunity for an experienced "Service Delivery Coordinator" to join our team and be part of this amazing project during an amazing growth period -Pay per day - 1200/day -Weekly pay -FULL TIME Freelancing -6 days work week Role Title: Scheduler Field Services/Coordinator Roles and Responsibilities: Allocating and managing daily assignment of work orders and field service resources Coordinating the onboarding and training of field service resources Outbound calls to customers to obtain further information and/or to identify customer satisfaction Delivering a high level of customer service through day-to-day interaction with the field team Ensuring performance metrics are met Requirements: Experience in a scheduling/dispatching or a similar...

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    La actividad consiste en acudir a un restaurante con la finalidad de evaluar servicio y procesos como cliente secreto. Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía proporcionada por nosotros, comprender lo que se requiere observar y lo que se requiere entregar como parte de la evaluación, tener comunicación con nosotros por este medio antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora, de la cual son 30 minutos de estudio de guía y 30 minutos para resolver dudas). 2. Acudir de manera presencial al restaurante. (Tiempo aproximado 1 hora). 3. Enviarnos la evaluación y fotos tomadas mediante un formulario web. En total se requieren de aproximada...

    ₹7844 (Avg Bid)
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    5 bids

    La actividad consiste en acudir a un restaurante con la finalidad de evaluar servicio y procesos como cliente secreto. Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía proporcionada por nosotros, comprender lo que se requiere observar y lo que se requiere entregar como parte de la evaluación, tener comunicación con nosotros por este medio antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora, de la cual son 30 minutos de estudio de guía y 30 minutos para resolver dudas). 2. Acudir de manera presencial al restaurante. (Tiempo aproximado 1 hora). 3. Enviarnos la evaluación y fotos tomadas mediante un formulario web. En total se requieren de aproximada...

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    "¡Buscamos Aliados Comerciales en todo México! En ETICOLOR, nos especializamos en la fabricación y suministro de etiquetas autoadheribles de alta calidad para diversas industrias. Actualmente, estamos buscando vendedores apasionados y enfocados en el crecimiento de las pequeñas y medianas empresas de manufactura en todo el territorio mexicano. Nuestro objetivo es ayudar a estas empresas a resaltar la imagen de sus productos y mejorar su presencia en el mercado a través de etiquetas atractivas y funcionales. ¿Qué ofrecemos? Compensación por cada orden de trabajo entregada: Valoramos el esfuerzo de nuestros aliados comerciales y queremos reconocer su dedicación. Por cada prospecto que entreguen con el contacto del comprador...

    ₹2477 - ₹20642
    ₹2477 - ₹20642
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