Customer Experience Jobs

Freelance B2B Sales Partner – South Africa We’re a Danish GovTech/SecurityTech startup seeking a freelance B2B seller based in South Africa to help launch our MVP. The role is commission/performance-based with potential for a long-term partnership. Responsibilities • Drive the full B2B sales cycle – from first contact to signed contract. • Onboard 20–25 candidates and 1–2 organisations during the pilot. • Identify and engage security firms, private security service providers, or public institutions. • Provide feedback to the team and represent the solution professionally. You • Understand technology, security, or SaaS solutions. • Thrive in a commission/performance model. • Have strong collaboration and communication skill...

We are expanding our nationwide team of Sports Scouts to attend live sports events across the United States, including major leagues like the NFL, NBA. As a Sports Scout, you’ll provide real-time updates using a simple mobile app to capture key game moments and statistics. What You’ll Do: Attend live sports games in your city or nearby (game tickets provided) Capture real-time data during the game (e.g., scores, timeouts, fouls, etc.) Maintain clear communication and stay focused throughout the event Compensation: Get paid per event – $30/Hour (total based on the time length of the event) Enjoy flexible hours – select the events that fit your schedule. Location: We are hiring across all U.S. states to build a nationwide network of scouts. Requirements: Proficien...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

Project name: WhatsApp Customer Support Assistant Project description: I’m looking to assist an online store owner by managing their WhatsApp customer support. I can handle incoming messages, answer customer questions, give order updates, and make sure every shopper gets a friendly and helpful response. I’m reliable, organized, and available to work daily. I can communicate clearly in English and provide excellent customer service that keeps clients satisfied.

A fully developed, ready-to-launch restaurant concept with authentic Korean aesthetics, detailed branding, and realistic operational plans. The project is highly customizable to fit your vision, location, and budget — perfect for anyone looking to start a unique Korean dining experience.

I’m gearing up to scale my brand nationwide and already have a steady stream of leads from individual entrepreneurs interested in taking up our franchise. I’m looking for a results-oriented professional who can turn those enquiries into signed franchise agreements and, in doing so, directly boost sales and revenue. Here’s what I’ll provide to every qualified prospect you work with: • Comprehensive training programs covering operations, brand standards, and SOPs • Ongoing marketing support, both online and offline, to help them hit the ground running • Day-to-day operational guidance, including staffing assistance and clear margin structures that make the opportunity attractive What I need from you: • Refine and prioritise the existing lea...

I’m running a quick usability check on our Italian-language support line and I need five native speakers based in Italy who can jump on a few test calls with my team right away. Here’s what I need from you: • Use your own Italian mobile or landline number to place and receive several brief calls. • Complete the calls during the afternoon (my preferred window), starting as soon as we confirm your spot. • After each call, jot down what felt smooth, what sounded off, and any suggestions you have to make the experience clearer or friendlier for Italian customers. A short written summary or voice note per call is perfect. Requirements are straightforward—citizen or resident of Italy, native command of Italian, and a valid Italian phone number. No prior testing...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

**You will be required to do an interview.** I'm looking for a potential project manager for digital marketing. This will be an ongoing, daily/hourly/ monthly position that requires you to be present. **You will be required to do an interview.** You should be very skilled with the following and is a requirement: - Note taking in English and good understanding of English. - Must be available to work during Vancouver time (Time zone GMT-7) - While not a requirement, it must have some sort of a background in business, project management or digital marketing. - Skilled in English Writing is a 100% + Please COPY PASTE this phrase in the beginning of your proposal to verify that you are not an Automated Bidder : "I am excited to be an executive assistant! !@?#!@#@?"

I’m looking for an on-ground sales and marketing team based in Kochi (or close enough to travel easily) to help a new packaged food product move quickly off the shelves and into HoReCa accounts around the city. The immediate goal is simple: boost sales volume within the Kochi market. To get there, I need professionals who already know the local hotel, restaurant, café and retail buyers, understand FMCG sales cycles, and can show evidence of previous wins in either HoReCa or broader FMCG distribution. Key expectations • Create and execute a short, punchy go-to-market plan for Kochi. • Leverage existing contacts to secure listings, introductory orders and in-store/onsite visibility. • Coordinate product demos, tasting sessions and any fast, low-cost ac...

We are looking for a Shopify automation expert to create a custom Shopify Flow that automatically sends review request emails only for specific product collections to our Trustpilot profile after an order is completed. Key Requirements: Must build a Shopify Flow automation Trigger: Order completed / fulfilled Condition: Customer purchased from selected Shopify collections only (We do NOT want review requests sent for luxury brands like Cartier, Van Cleef, Rolex etc.) Action: Send review request email linking to our Trustpilot review page Must include a delay timer (e.g., send 7–14 days after order) Ensure no emails are sent for excluded collections (high-value luxury items) Ideal Freelancer Skills: Strong experience with Shopify Flow Familiar with Trustpilot review triggers...

I want to boost customer retention by rolling out a loyalty program that runs purely on points. Shoppers should earn points with every purchase and later redeem them as discounts on future orders. What I need from you: • A clear points–earning and redemption structure (earn rates, minimum redemption, expiry rules). • Suggestions on how to weave the program into my current checkout, email, and mobile touchpoints. • Simple copy for on-site banners, emails, and a short FAQ that explains the discount-for-points concept in plain language. • Tracking and reporting guidelines so I can measure lift in repeat purchase rate once the program goes live. Please base your solution on commonly used e-commerce tools (Shopify, WooCommerce, or comparable platforms) an...

This is a full-time, Customer Service Representative role handling incoming calls from our North-American customers and turning their questions into positive buying decisions. The shift runs Monday–Friday, 9 a.m.–5 p.m. Eastern, so you’ll need to be online the entire time with a reliable headset, a fast laptop, and a rock-solid internet connection. Clear, confident English is essential. We log every interaction in Quotient, so prior experience with that CRM is ideal; familiarity with platforms like Salesforce, Zendesk, or HubSpot will transfer quickly if you’re adaptable. Day-to-day success hinges on genuine empathy, sharp active-listening, and quick problem-solving—skills that should already be second nature to you. Your daily deliverables are straightforwa...

I need my WooCommerce shop’s shipping settings cleaned up and running flawlessly. Everything must revolve around UPS: real-time rates, proper service names, any handling-fee tweaks, and a safe fallback rule if the carrier API ever hiccups. I want customers to see the most accurate price at checkout, and I should still be able to push free-shipping coupons or flat promos without breaking anything. You’ll install—or fine-tune—the official UPS extension or another reliable plugin, map product weights and dimensions, organise zones, run tests in both sandbox and live modes, and then walk me through the settings so I can adjust them later.

I need someone who can pick up the phone and reach out to my customers, gather honest feedback about their recent service experience, and hand that information straight back to me in a clear, usable format. Scope • Call each customer on the list I provide. • Keep the chat friendly and focused on how they felt about the service they received—what worked, what didn’t, and any suggestions they might have. • Capture the feedback in whichever way is most comfortable for you. I’m open to either recorded calls or concise written notes, as long as the insights are easy for me to act on. What I’ll supply • A contact list with names and phone numbers. • A simple call script you can tweak to sound natural. What I expect back •...

We are looking for an enthusiastic and result-oriented Sales Executive to help us expand Turf Portal — a growing online platform that allows players to book sports turfs and helps turf owners manage their bookings easily. Your Role: You will be responsible for contacting sports turf owners in your region (via calls, WhatsApp, or in-person), explaining the benefits of listing their turf on our app, and successfully onboarding them onto Turf Portal. What We Provide: Complete training and support material Guidance on how to approach turf owners Marketing collateral and pitch templates Requirements: Good communication and persuasion skills Self-motivated and target-driven Experience in sales, marketing, or business development (preferred) Interest in sports or familiarity with...

I need a skilled sales agent to expand my granite and marble business in Africa, specifically targeting construction companies, real estate developers, and interior expand our presence in Africa, we are seeking a local African sales agent with strong B2B connections. Key Requirements: - Identify and approach construction companies, contractors, real estate developers, and distributors across Africa. - Build and maintain strong buyer relationships. - Proficient in English and Portuguese. - Excellent communication and sales skills. Ideal Skills and Experience: - Must be a citizen of an African country (local presence). - Proven B2B sales experience(construction materials, marble, granite, tiles, or building products preferred). - Fluent in English and Portuguese. - Strong relationship-bu...

I’m launching a new online store on Shopify to sell physical products and I want the whole storefront set up and looking polished before we go live. The core build should cover theme installation and customisation, product catalogue organisation, secure checkout configuration, and the integration of two key features: a product-review system and a customer wishlist. Please handle any necessary app selection or code tweaks so reviews display cleanly on each product page and shoppers can save items to a wishlist that persists between visits. I’ll provide product photos, descriptions, branding assets, and access to my Shopify account as soon as we start. Once everything is live and tested, a quick hand-off guide on how to add new products and moderate reviews will wrap things...

I run an online store on Tokopedia and need someone who can jump in and handle all incoming customer chats in a relaxed, friendly manner that still answers questions clearly and drives sales. You’ll be the voice customers hear first, so quick, accurate responses are vital, but the tone must stay santai—think helpful friend rather than corporate rep. Your day-to-day is simple: monitor our Tokopedia inbox, respond to product inquiries, confirm stock or shipping details, and gently guide shoppers toward checkout when appropriate. All chats happen inside Tokopedia’s native system, so familiarity with its seller dashboard will help you get up to speed faster. When you apply, show me examples of past work where you managed customer conversations or social media DMs for e-comm...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I need a streamlined way to collect genuine customer reviews and would like an online survey created and ready to share with my audience. The goal is to capture insights about their overall experience, what they value most, and where we can improve. I’m set on using an online survey for this—whether it ends up being built in Google Forms, SurveyMonkey, or Typeform is flexible as long as the final link is easy to distribute and the results are simple to export. Here’s what I’d like delivered: • A concise, engaging survey (no more than 10 questions) focused on soliciting honest customer reviews. • The survey fully set up in the selected platform, including branding elements I’ll provide. • Clear instructions on how I can access, download, and...

I am seeking support from a freelancer currently based in Saudi Arabia to help resolve an access issue with my PayPal account, originally registered in Saudi Arabia. After relocating to Pakistan, the mobile number linked to my account was deactivated, resulting in my inability to log in or verify my identity. The account remains active, but I am unable to communicate directly with PayPal due to regional restrictions and the blocked mobile number. I require assistance from someone in Saudi Arabia who can help initiate contact with PayPal’s customer support from within the country and assist in restoring access to the account. Ideal candidates should: - Be currently residing in Saudi Arabia - Have experience dealing with PayPal customer service - Be fluent in Arabic and English (prefer...

I run an online store on Tokopedia and need someone who can jump in and handle all incoming customer chats in a relaxed, friendly manner that still answers questions clearly and drives sales. You’ll be the voice customers hear first, so quick, accurate responses are vital, but the tone must stay santai—think helpful friend rather than corporate rep. Your day-to-day is simple: monitor our Tokopedia inbox, respond to product inquiries, confirm stock or shipping details, and gently guide shoppers toward checkout when appropriate. All chats happen inside Tokopedia’s native system, so familiarity with its seller dashboard will help you get up to speed faster. When you apply, show me examples of past work where you managed customer conversations or social media DMs for e-comm...

I run an online store on Tokopedia and need someone who can jump in and handle all incoming customer chats in a relaxed, friendly manner that still answers questions clearly and drives sales. You’ll be the voice customers hear first, so quick, accurate responses are vital, but the tone must stay santai—think helpful friend rather than corporate rep. Your day-to-day is simple: monitor our Tokopedia inbox, respond to product inquiries, confirm stock or shipping details, and gently guide shoppers toward checkout when appropriate. All chats happen inside Tokopedia’s native system, so familiarity with its seller dashboard will help you get up to speed faster. When you apply, show me examples of past work where you managed customer conversations or social media DMs for e-comm...

I need an outgoing B2B marketer who can personally visit small businesses and local offices in my area and promote my service face to face. The focus is on in-person visits—cold calling, mass emails and other remote tactics are not what I’m after this time. What I will hand over: • A concise talking script, a digital one-pager you can print as needed, and branded business cards. • Clear information on my service, pricing, and the conversion goal (booking a demo or signing up on the spot). What I expect from you: • Identify and map nearby targets—retail stores, service providers, restaurants, cafés, and any other small offices that fit the brief. • Execute a door-to-door campaign: introduce the offer, answer basic questions, and secure a fi...

We are seeking a female candidate based in Cape Town or Johannesburg to represent our sports goods business in South Africa. The role involves meeting with at least 5 prospective buyers daily, including sports clubs, training centers, schools, colleges, and bulk importers. The candidate will be responsible for achieving a minimum monthly sales target of ₹3,00,000 INR to qualify for payment. Payment will be made only after receiving confirmed orders from buyers. Key Responsibilities: - Conduct face-to-face meetings with potential B2B clients. - Promote and sell sports goods imported from India. - Achieve a minimum sales target of ₹3,00,000 INR per month. - Work hours: 8 AM to 5 PM. Compensation: ₹15,000 INR per month during the probation period (paid upon meeting the sales target and rece...

Necesito a una persona con trayectoria comprobable en ventas de software empresarial que quiera trabajar 100 % a comisión. Te capacito a fondo en el uso de la plataforma para que puedas demostrarla con seguridad. Qué venderás • Un software empresarial pensado para pequeñas y medianas empresas. • Fácil de usar y listo para operar desde el primer día. • Funciones clave: facturas electrónicas ilimitadas, control de inventario, manejo de turnos, módulo restaurante integrado. Qué espero de tu parte – Prospectar y cerrar clientes dentro del segmento PyME. – Realizar demos remotas o presenciales según convenga. – Alcanzar metas mensuales acordadas (comisión escalable). &nd...

Necesito a alguien que se encargue de todo el ciclo de ventas para nuestros AI receptionists—agentes de voz que atienden, filtran y agendan llamadas de manera autónoma que estéis en Barcelona. Tu misión será: • Localizar prospectos ideales en los mercados que definamos. • Realizar llamadas en frío, despertar interés y calificar al contacto. • Agendar y, cuando sea necesario, conducir la demo. • Negociar condiciones y cerrar la venta, registrando cada paso en mi CRM. Valoro, ante todo, tu experiencia concreta haciendo cold-calling y cerrando servicios B2B de tecnología. Si has trabajado con SaaS o soluciones de IA, menciónalo claramente; quiero saber resultados y ratios de conversión cons...

Saya membutuhkan seorang admin chat yang siap bekerja dari rumah untuk menangani pesan layanan pelanggan di Telegram. Tugas utama Anda adalah membalas setiap chat yang masuk pada rentang waktu 12:00 – 16:00 WIB secara ramah, cepat, dan akurat. Ruang lingkup pekerjaan: • Memonitor kanal Telegram resmi kami selama shift siang. • Menjawab pertanyaan seputar layanan pelanggan—mulai dari info produk hingga tindak lanjut keluhan. • Mencatat isu berulang dan meneruskannya ke tim terkait melalui template laporan harian sederhana. • Menjaga nada komunikasi yang konsisten dengan panduan brand. Saya menyediakan akses akun Telegram, skrip jawaban umum, serta panduan penanganan kasus khusus. Anda diharapkan memiliki koneksi internet stabil, kemampuan mengetik cepat, da...

Ti invitiamo a candidarti SOLO se rispecchi pienamente i requisiti indicati Chi siamo Siamo un’azienda che si occupa di mental coaching per giovani calciatori. Stiamo cercando un setter motivato e proattivo che voglia crescere insieme a noi. Mansioni richieste Gestirai chiamate con potenziali clienti già selezionati dall’azienda per valutare che siano in target e realmente interessati ai nostri servizi, e portarli poi alla vendita Orario di lavoro Disponibilità a lavorare nella fascia oraria 14:00 – 19:00 per 5 giorni a settimana (giorni da valutare insieme) Sarà data priorità nella selezione a chi è disponibile a lavorare anche sabato e domenica. L’orario è fisso e non modificabile, salvo imprevisti o situazioni di sal...

Saya membutuhkan bantuan untuk menangani semua percakapan pelanggan yang masuk melalui WhatsApp. Fokus utama pekerjaan ini adalah membalas chat secara cepat, ramah, dan konsisten agar prospek merasa dilayani dengan baik dan berujung pada penjualan. Tugas inti: • Memantau dan membalas setiap pesan WhatsApp selama jam operasional yang akan kita sepakati. • Menggunakan atau menyempurnakan skrip jawaban singkat yang sudah ada untuk pertanyaan umum seputar produk, harga, dan pengiriman. • Mencatat pertanyaan baru di Google Sheet agar basis FAQ terus diperbarui. • Menandai prospek potensial dan meneruskan kasus khusus kepada saya bila perlu. • Menyusun laporan harian yang merinci jumlah chat masuk, chat terjawab, dan transaksi yang berhasil. Keterampilan yang s...

Busco apoyo para llenar mi agenda con reuniones presenciales en empresas medianas del sector industrial interesadas en optimizar su suministro eléctrico. Necesito que localices a los responsables de energía o mantenimiento, expliques brevemente el valor de una consultoría sin compromiso y cierres la fecha y hora de la visita en sus instalaciones. Yo me encargo de la parte técnica; tu misión es conseguir que esas puertas se abran. Facilitaré argumentos de venta, credenciales y un calendario actualizado para que confirmes cada cita directamente conmigo antes de enviarme los datos de contacto y la dirección. Valoraré especialmente experiencia concertando reuniones B2B, soltura al telefonear y habilidad para transmitir confianza por...

Merhaba, Bilgisayar kullanımında uzun yıllara dayanan tecrübem ve hızlı klavye becerilerim sayesinde, müşteri destek süreçlerinde etkili bir şekilde çalışabilmekteyim. Daha önce farklı sektörlerde edindiğim deneyimler, hızlı öğrenme ve uyum sağlama yeteneğimi pekiştirdi. Bahis sektöründe Canlı Destek Temsilcisi olarak görev alabileceğim bir pozisyon arıyorum. İletişim becerilerim, sabırlı yaklaşımım ve çözüm odaklı tutumum ile müşteri memnuniyetini ön planda tutabilirim. Ayrıca Avrupa Birliği vatandaşı olmam sebebiyle, uluslararası şirketlerde çalışma esnekliğine ve yurt dışı çalışma fırsatlarına da açığım. Eğer ekibinize güvenilir, iletişimi güçlü ve yü...