Customer Retention Jobs

Hi I will share the details with the shortlisted candidates. Thanks

I'm seeking an experienced sales professional to sell a telehealth communication platform to telehealth and mental health clinics. The platform's primary feature is triage, and its main objective is to improve patient engagement. Key Responsibilities: - Identify and target potential clinics - Present and demo the software - Close sales and meet targets Ideal Skills and Experience: - Proven sales experience, preferably in healthcare tech to clinics - Strong communication and negotiation skills - Please provide a brief overview of your relevant experience and approach to this project.

Looking for an experienced sales person to sell my app to companies in the logistics, courier and transport sector

I need a hands-on customer success partner who understands the rhythm of a fast-moving fashion label and can own the entire post-sale experience. From the moment a boutique or direct-to-consumer shopper says “yes,” you will guide their onboarding, jump on any issues before they snowball, and spot genuine upsell moments that feel like service rather than sales. Day-to-day you will welcome each new client with a clear, branded onboarding flow, monitor their early interactions in our CRM (HubSpot is in place, but I’m open to your preferred platform), and keep conversations moving smoothly across email, chat, and social DMs. When a complaint does come in, you’ll investigate root cause, coordinate with production or logistics, and follow up until the client is happily w...

We're a DTC supplement brand with 3 CS agents. We need a hands-on CS Manager who's in the work — not just designing processes from above. You'll own the full ticket queue, process refunds directly, manage our delivery exception tracker (agents report issues, you resolve or escalate to suppliers and founder as needed), and keep our refund policy current. You'll also maintain our reference message library, audit agent quality, and coach the team on our most common ticket types — subscription disputes, unrecognized charges, delivery exceptions. On the systems side: clean up our ticket workflow, optimize our existing helpdesk (Commslayer), and build a simple KPI view covering backlog, response time, and CSAT that the founder can check at a glance. Everything g...

UK-Based Client Acquisition Partner (Commission-Only, B2B) Description: We are looking for a UK-based, self-employed Client Acquisition Partner to support ongoing B2B growth. This is a long-term collaboration, not a one-off task. You will: Generate and qualify leads (primarily UK SMEs) Initiate outreach (LinkedIn, email, network) Engage decision-makers and progress opportunities Support conversion into signed projects Compensation: This is not a salaried job or employment. Commission only: 10%–30% per closed deal (uncapped) Ideal candidate: Based in the UK (must be current and verifiable) Proven B2B sales/client acquisition experience Comfortable with consultative selling Independent, commercially driven Application requirements (mandatory): Start your proposal with: UKBD-202...

An e-commerce platform is ready to scale throughout the APAC region and I need a sales professional who can take full ownership of revenue growth. Each month you will work toward a clear, revenue-based target. Hitting or exceeding that figure unlocks bonus. Day-to-day, you will generate fresh leads, convert them, and nurture every new and existing client so lifetime value keeps climbing .A solid grasp of local business culture across key APAC markets will be important as most conversations happen over Zoom or WhatsApp before progressing to formal proposals. Key deliverables each month • Revenue booked versus target • Account-management notes highlighting upsell or cross-sell opportunities Success is simple: meet or beat the agreed revenue number, maintain transparent rep...

The website is built via , and the brand visuals are in place; what is missing is a polished, conversion-ready site that helps us capture wholesale screen-printing leads nationwide. I need 6–8 tightly focused pages completed, each with Google-Ads-friendly meta titles, descriptions, H-tags and schema so campaigns can launch without additional tweaks. Primary goal: lead generation. Pages must present our detailed service offerings, showcase authentic client testimonials and outline our company history to build trust with new corporate buyers. The overall look should stay professional and corporate, in line with the existing palette and typography. I already understand SEO, marketing funnels and web analytics, so clear, jargon-free communication and prompt status updates are impor...

About atEaseAI: atEaseAI helps Customer Success and Account Management teams drive retention and expansion without manual effort. What You’ll Do: ~ Identify and bring in qualified SaaS leads (ICP below) ~ Run outbound (LinkedIn, email, etc.) and book meetings ~ Support the sales process and eventually close deals How This Works: ~ For your initial leads, I (founder) will run the demos ~ This acts as hands-on training so you understand positioning, objections, and pitch ~ Gradually, you’ll take over demos and closing independently Ideal Customer Profile (ICP): ~ B2B SaaS companies ~ Selling to small businesses & mid-market ~ Have Customer Success / Account Management teams ~ Focused on retention, expansion, and reducing churn ~ Typically growing startups or scale-ups Who...

We are looking for a proactive and detail-oriented Chat Support Specialist to join a growing digital content business. This is a fully remote freelance opportunity with flexible hours. Responsibilities: Manage and respond to incoming messages from subscribers in a timely manner Maintain engaging and personalized conversations Follow communication guidelines and tone of voice Identify opportunities to increase user engagement and retention Collaborate with the team to improve messaging strategies Requirements: Strong written English (B2+ or higher) Good communication and interpersonal skills Ability to adapt to different conversation styles Availability for flexible shifts Previous experience in chat support, sales, or community management is a plus What we offer: Remote work ...

Project Title: Experienced Sales Closer Needed for Driveway Sealcoating Leads (B2C) Project Description: About Us: We are DCI, a premier driveway maintenance and sealcoating company based in Quakertown, PA. We handle high-volume residential work and have a custom, highly automated lead-generation system already in place. Our pipeline is constantly fed with fresh, highly targeted local leads—we just need a dedicated closer to turn those leads into booked jobs. The Role: We are looking for a hungry, professional, and tech-savvy Sales Closer. You will not be cold-calling blindly; you will be working directly with the warm leads generated by our internal extraction pipelines and data systems. Your sole focus will be contacting these homeowners, explaining the value of our sealcoating ...

We have a unique, conducive app live on Android, iOS, Mac, Windows and the web, with a modest but engaged user base. The target audience is the micro family business of up to about five people. We look for someone who wants to be part of this venture and grow the number of converted users of this app - using their proven skills - across various, ethical channels, like: > collaboration with partners, e.g. influencers > community outreach > personal network > direct outreach > social media > email marketing > content marketing Please note that there will be no hourly rate. Instead, using referral links and discount codes, we pay: > a fixed fee of US$0.40 for each real, retained user that you bring > a full 15% commission of our revenue for each paying user that...

Fluent English Must Long-term contract, minimum 2 years after trial period Responsibility Answer Support Phone Answer Online Chat Answer Support Email Call Potential Customer Lead Generation Work Hours EST Time Zone Monday, Saturday 9 am to 6 pm Budget Monthly Fix Payment $250

I’m looking for a single, cloud-based workspace where I can launch ads on Google, WhatsApp and email, then watch every response—WhatsApp messages, emails or RingCentral phone calls—flow into one continuous conversation thread per lead. From that same screen I want to reply, add notes, tag status and see exactly which campaign or keyword generated the contact. Here’s the flow I have in mind: • Campaign creation and optimisation inside Google Ads, plus click-to-WhatsApp and email sends, all triggered from the same dashboard. • Real-time capture of WhatsApp messages, incoming emails and RingCentral call logs (with recordings) and automatic linking to the correct contact. • A unified inbox that shows the full history of each lead regardless of chann...

I DO NOT NEED AI Phone System. I need human to answer call. I’m looking for a dependable customer-service professional who can pick up between 10 – 20 inbound calls a day for my small rental business and keep our booking calendar up to date throughout the shift. You’ll be online from 6:00 am to 7:00 pm Sydney time, answering questions, confirming availability, and making or modifying reservations in our system. Because every caller is a potential repeat guest, fluent English and excellent verbal communication are non-negotiable. You’ll need to listen closely, speak clearly, and leave each caller feeling heard and reassured. Experience with basic booking or CRM software is a plus; if you have worked with tools like Zoho, Guesty, or similar platforms, mention it so...

Saya sedang merancang langkah nyata agar bisnis saya tumbuh pesat dan akhirnya membawa saya menuju target pribadi menjadi miliarder. Fokus utama saya adalah konsultasi bisnis, khususnya di ranah strategi pemasaran dengan tujuan akhir memperkuat dan memperdalam hubungan pelanggan. Apa yang saya butuhkan dari Anda: • Audit singkat terhadap positioning dan komunikasi brand saya saat ini. • Riset pasar terarah untuk mengidentifikasi segmentasi pelanggan prioritas serta insight perilaku mereka. • Rekomendasi strategi pemasaran omnichannel yang menekankan engagement, retensi, dan community-building. • Rencana aksi 90 hari berisi kanal, konten inti, taktik CRM, serta metrik keberhasilan yang jelas. • Sesi mentoring online (maks. 2 jam total) untuk membahas implem...

4. Aufgaben der Small Fleet-Coach-Rolle: 4.1 Initiierung: • Durchführung von Initialgesprächen und Kick-off Terminen mit den Händlern (Remote- und Vor Ort) 4.2 Analyse des Status quos: • Analyse von Akquiseaktivität, Steuerungslogik, Organisationsstrukturen und Bestandskundenentwicklung mithilfe einer vordefinierten Reifegradanalyse • Bewertung der Kriterien aus dem Reifegradanalysen, anhand von einer vordefinierten Skala • Ableitung klar priorisierter Handlungsfelder 4.3 Maßnahmenplanung und -entscheidung: • Maßnahmenplanung auf Basis priorisierter Handlungsfelder • Definition der Verantwortlichkeiten und Ziele für die operative Umsetzung • Abstimmung und Erläuterung der Maßnahmen • Un...

Busco incorporar un asistente virtual que atienda consultas de clientes exclusivamente en español mediante chat en línea. Tu misión será ofrecer respuestas claras, empáticas y ágiles a cada usuario que escriba, manteniendo la satisfacción y fidelidad de nuestra comunidad. Principales responsabilidades: • Responder todas las preguntas entrantes por chat dentro del tiempo acordado. • Registrar cada conversación en la base de datos interna y etiquetar los temas más frecuentes. • Escalar incidencias complejas al responsable correspondiente. • Enviar un breve informe diario con métricas clave (número de chats atendidos, tiempos de respuesta y dudas recurrentes). Requisitos deseados: ...

Sağlık Teknolojisi Satış Partneri Arıyoruz (Yüksek Kazanç Potansiyeli) Izmir, Istanbul ve Antalya icin gecerlidir! CareTrack, obezite ameliyatı sonrası hasta takibini dijitalleştiren ve kliniklere ek gelir sağlayan bir sistemdir. Türkiye’de büyümek için satış odaklı freelance partnerler arıyoruz. Ne satacaksınız? * Kliniklere özel hasta takip sistemi (SaaS) * Kliniklerin hastalara satabileceği akıllı tartı sistemi * Kliniklere ek gelir modeli --- Kazanç Modeli (çok güçlü): Kurulum (Setup): %50 komisyon (500 €) Aylık lisans: %20 komisyon (sürekli gelir) Satılan her tartı: 10 € komisyon (tekrar siparişler dahil) Yani sadece satış değil, müşterileriniz büyüdükçe siz d...

Trabajo con un flujo constante de leads ya filtrados que preguntan por nuestros talleres. Necesito a alguien que tome esos contactos en español, los atienda por WhatsApp (mensajes y llamadas), despeje objeciones y concrete la inscripción. Te paso la información clave de cada programa, calendario y formas de pago; tu misión es transformarla en conversaciones claras, persuasivas y enfocadas al cierre. El seguimiento diario, el registro en nuestro pequeño CRM y un reporte semanal de conversiones son parte natural del rol. Mido el éxito por la cantidad de cupos ocupados al mes y la calidad de tu trato con cada potencial alumno. Si manejas WhatsApp Business, disfrutas explicar beneficios de talleres de soft skills y tienes historial comprobable de cie...

Buscamos colaboradores en España para la recomendación y captación de clientes para un software de registro horario y control de jornada laboral. El producto es una plataforma SaaS llamada Time At Work, diseñada para ayudar a las empresas a cumplir con la normativa de registro de jornada laboral en España Web del producto: Qué buscamos Buscamos personas, empresas o profesionales que puedan recomendar o captar clientes interesados en este tipo de solución, incluyendo: Comerciales freelance Asesorías laborales y despachos profesionales Consultores y gestores de empresas Profesionales con cartera de clientes Cualquier persona o entidad con acceso a negocios que necesiten control horario Qué se ofrece Ofrecemos una colabora...

Trabajo con un flujo constante de leads ya filtrados que preguntan por nuestros talleres. Necesito a alguien que tome esos contactos en español, los atienda por WhatsApp (mensajes y llamadas), despeje objeciones y concrete la inscripción. Te paso la información clave de cada programa, calendario y formas de pago; tu misión es transformarla en conversaciones claras, persuasivas y enfocadas al cierre. El seguimiento diario, el registro en nuestro pequeño CRM y un reporte semanal de conversiones son parte natural del rol. Mido el éxito por la cantidad de cupos ocupados al mes y la calidad de tu trato con cada potencial alumno. Si manejas WhatsApp Business, disfrutas explicar beneficios de talleres de soft skills y tienes historial comprobable de cie...

Busco incorporar a una persona que domine la gestión de la experiencia del cliente de principio a fin. Necesito a alguien que se sienta cómodo atendiendo llamadas, respondiendo en plataformas de chat y gestionando correos electrónicos, ya que esos son los tres canales que utilizamos. Mi objetivo principal es la fidelización del cliente: quiero que cada interacción, aunque sea semanal en promedio, se transforme en una oportunidad para fortalecer la relación y aumentar la retención. Para lograrlo requiero: • Comunicación avanzada, tanto síncrona (teléfono, chat en vivo) como asíncrona (correo electrónico). • Capacidad demostrable en resolución de conflictos y soporte técnico, mant...

Necesito poner en marcha WhatsApp Business como canal principal de atención al cliente. Busco a alguien que: • Configure la cuenta desde cero o revise la que ya existe para asegurarse de que todo esté optimizado. • Diseñe y programe respuestas automáticas claras y coherentes con el tono de la marca. • Organice las conversaciones mediante etiquetas que faciliten el seguimiento y la priorización de solicitudes. • Me ayude a definir el proceso integral de respuesta: tiempos, escalaciones y mensajes tipo, de modo que podamos automatizar lo más posible sin perder el toque humano. • Entregue una breve guía práctica (paso a paso) para que el equipo interno pueda mantener y ajustar la configuración en ...