Customer Support Jobs

I'm seeking an entry-level personal assistant to help with scheduling, calendar management, and social media upkeep. Key Responsibilities: - Scheduling and calendar management - Upkeeping of social media platforms Ideal Skills: - Basic understanding of social media - Good organizational skills - Ability to manage time efficiently Experience: - No prior experience necessary, but a positive attitude and willingness to learn is essential.

I'm seeking a typical secretary role, but in a virtual setting. The primary tasks will involve typical secretary responsibilities such as scheduling and calendar management, email and communication management, data entry, and document preparation. Key Responsibilities: - Schedule management - Email and communication oversight - Data entry - Document preparation This role is entirely remote, so I'm looking for someone who is highly self-motivated and can work independently. Ideal Skills: - Proficiency in Microsoft Office Suite - Familiarity with Google Workspace - Comfortable using Slack and Zoom Experience with these tools is crucial, as is a demonstrated ability to manage tasks effectively in a virtual environment.

An author needing a virtual assistant for the Frankfurt Book Fair in October 2024.

I'm looking for a dedicated virtual assistant to manage customer support phone calls for a telehealth clinic, starting immediately for 3-4 days, including the weekend. This will primarily involve answering customer inquiries over the phone. We will provide scripts and a link to prompt patients to self-schedule. Ideal Skills and Experience: - Excellent communication skills - Prior experience in customer service - Ability to handle phone calls professionally - Patience and empathy towards customers - Ability to think on their feet and provide satisfactory responses to inquiries -Experience with HIPAA and privacy laws

is a platform that features music cover videos, specifically those recorded without an audience and outside of live concerts. We are looking for a Virtual Assistant (VA) to helping expand our video library while ensuring we maintain content quality and standards. VA will has to handle the following tasks: creators who meet our video guidelines. selected creators to request permission to feature their videos. media and documentation related to creator agreements. Detailed Steps PHASE 1: Research -Find Youtube music video covers that are consistent with ’s guidelines and rules. The website clearly lists the types of videos that are accepted and those that are not, so the VA can easily determine which creators to contact and which to avoid. This helps streamline the selection p...

I'm seeking a dedicated freelancer to contact potential job candidates and facilitate scheduling their interviews. Key Responsibilities: - Make calls to job applicants - schedule interviews video call interviews for the HR Manager Ideal Skills and Experience: - Excellent communication and interpersonal skills - Prior experience in appointment setting or recruitment is a plus - Proficient in using scheduling tools and video platforms

I'm in need of a dedicated virtual assistant to handle my email management and appointment scheduling. Ideal candidates should have: - Strong organizational skills - Excellent communication skills - Proficiency in handling emails and scheduling tools Please note that the specifics around hours required per week and level of experience are flexible and can be discussed further.

Looking for skilled cold callers and email outreach specialists to generate leads for real estate video editing services. The successful candidate will identify and secure clients ready to purchase our services at the predefined rates of $100-$150. Lead validity is based on client's advance payment and purchase completion. Each successful lead payment is $30, paid immediately after the client's transaction is confirmed as genuine.

I'm seeking a fluent English telesales agent to help me close sales in the technology sector. This is an 8-hour task focusing on B2B interactions. Attach a voice recording using Vocaroo or similar, just introduce yourself in 60 seconds or under Ideal Skills and Experience: - Proven experience in telesales, particularly in the technology industry - Exceptional English speaking and comprehension skills - Strong sales closing techniques - B2B sales experience - Ability to complete 8 hours task during UK business hours - Own dialler - Create and send call recordings as task progresses Your main objective will be to close sales, so a persuasive and confident communication style is crucial.

I am looking for a personal assistant to help me with a myriad of tasks including administrative duties, scheduling and planning, as well as running personal errands. Key Responsibilities: - Administrative tasks: Handling emails, managing documents, and other office-related duties. - Scheduling and planning: Organizing meetings, planning schedules, and coordinating events. - Personal errands: Assisting with various personal tasks. Ideal Skills: - Proficiency in Microsoft Office Suite - Familiarity with Google Workspace - Experience with Trello or other project management tools I did not specify a preferred level of communication, but I would appreciate an assistant who is flexible and able to adjust their communication style based on the task at hand.

I am in need of a dedicated calling agent to assist with customer support. The agent will primarily be addressing general inquiries, however, there will also be additional tasks such as collecting customer feedback and processing orders. Key Responsibilities: - Handling general customer inquiries - Collecting customer feedback - Processing orders Ideal Skills: - Excellent communication skills - Experience in customer service - Proficient in order processing - Able to manage and collect customer feedback

I'm looking for a dedicated Customer Service Representative who can also handle various telephonic tasks. The primary focus of the role will be resolving customer issues effectively and efficiently. Key Responsibilities: - Answering incoming calls - Making outbound calls - Scheduling appointments The ideal candidate should have excellent communication skills, a problem-solving mindset, and experience in handling customer service roles. Experience in sales or upselling services is a plus but not a requirement. The ability to remain calm under pressure and maintain a positive attitude while dealing with challenging situations is crucial.

I'm a mortgage broker based in Canada seeking a detail-oriented Remote Mortgage Virtual Assistant. I need help with several aspects of my work in order to provide better service to my clients and grow my business. Key Responsibilities: - Administrative Tasks: You'll be responsible for scheduling appointments, data entry, and file organization. - Client Communication: This includes handling email correspondence, phone calls, and live chat support. - Documentation Management: This will involve document preparation, filing, and review. Ideal Candidate: - Strong experience in administrative support. - Excellent communication skills for client interaction. - Previous experience in document management. - Detail-oriented, with strong organizational skills. - Ability to work remotel...

? Position: Chat Support Agent for Social Media Models ? Location: Remote (Working from South or Central America, including Mexico) ? Salary: $370 - $420 USD/month ⏰ Schedule: 9 AM - 5 PM PST Job Description: We are looking for a dedicated Chat Support Agent to join our team and manage the inboxes of influencers on platforms such as OnlyFans. You will interact with followers, offer additional content, and professionally and amicably represent our models while maintaining complete anonymity. While the working hours are 9 AM to 5 PM, the actual workload is around 4-5 hours a day, with periods of downtime throughout the shift. However, it is essential that you remain available and connected for the full 8-hour shift to handle any requests that may come in. You can take breaks as needed as l...

Now Hiring Operations Manager for small healthcare startup company. This is a unique opportunity to join a small team and contribute towards building something significant. The role is focused on administration, growth and planning for new facilities, contracts and partnerships. Key Responsibilities: - Handle document management - Focus on market research and analysis - Assist with team hiring and training - Manage research and development remote team of 2 staff members - Prepare and planning for growth partnerships and contracts for new facilities, as well as researching to find qualified leads - Work with the CEO/VP Of Operations to plan, strategically think and communicate about ideas to meet the company’s goals. - Capable of working long term and learning as the company grows...

Hiring Operations Manager for small healthcare startup company. This is a unique opportunity to join a small team and contribute towards building something significant. The role is focused on administration, growth and planning for new facilities, contracts and partnerships. Key Responsibilities: - Handle document management - Focus on market research and analysis - Assist with team hiring and training - Manage research and development remote team of 2 staff members - Prepare and planning for growth partnerships and contracts for new facilities, as well as researching to find qualified leads - Work with the CEO/VP Of Operations to plan, strategically think and communicate about ideas to meet the company’s goals. - Capable of working long term and learning as the company grows. ...

I'm facing serious email delivery problems with Microsoft Exchange that are impacting all users. This issue is critical and needs immediate attention. Ideal candidates for this project will have extensive experience with Microsoft Exchange troubleshooting and repair. Please reach out if you can help.

I'm seeking a téléopérateur (telemarketer) to assist with making follow-up sales calls on my behalf. I have a script prepared for these calls. The main purpose of this role is to boost our sales through these follow-up calls. Ideal Skills and Experience: - Previous experience in telemarketing or sales - Excellent communication skills - Ability to follow a script while sounding natural and engaging - Experience with making follow-up sales calls - Proficiency in handling customer queries and objections - Ability to record and report call outcomes accurately

Job Title: Product Support Specialist Salary: Php 20,000 Job type: Work from home, Full-time, Job Hours: 8 hours per day, Monday to Friday, 9:00 AM to 5:30 PM PST About Us: Innovamed Industries is the most trusted provider of medical products that offer high-quality and affordable products. We are committed to giving our customers the best treatment and product options available in our industry. Job Overview: We are hiring for a Product Support Specialist position at Innovamed Industries! The job role requires providing customer support, managing orders, updating invoices, and assisting in administrative tasks. If you are tech-savvy, organized, and enjoy providing excellent customer service, we want you on our team! Job Responsibilities: Answer customer calls (via RingCentral) and pro...

I'm seeking a diligent virtual assistant to help streamline my email and payment processes. Responsibilities: - Organising emails within Google Workspace - Keeping track of invoices - Organising email or if needed to response email - Recording payments 2hrs a day or less for 1 month / Monthly basis if like your work

I'm seeking a Virtual Assistant based in Switzerland who can personally visit and confirm the following address: Eichstrasse 28, 6330 Cham, Zug, Switzerland. Key Responsibilities: - Visit the specified address to confirm its existence and accessibility. - Take photos of the location for verification purposes. - Check with neighbours and confirm Skills and Qualifications: - Based in Switzerland, preferably in Zug or surrounding areas. - Reliable and trustworthy. - Good communication skills. - Able to provide clear, high-quality photos. - Familiar with using email for communication. Project Deliverables: - A set of photos taken at the location, delivered via email. Please note, the ability to visit the location and take photos is paramount for this project. Interested freelancers s...

Key Responsibilities: - Managing emails and scheduling - Conducting research and data entry - Handling phone calls and virtual meetings I'm looking for an online personal assistant who can handle a variety of tasks. The ideal candidate should be highly organized, proactive, and adaptable, with excellent communication skills. Work is Daily - 4 hours - 8:00 to 12:00 IST time ( 5 days a week ) Stable good intent connection is required , to be able to join Zoom and Teams online meetings . Good and quiet working environment .

I'm in need of a dedicated, professional answering service to assist with appointment scheduling over the phone. Key Responsibilities: - Handling appointment requests via phone - Ensuring a smooth scheduling process - Delivering excellent customer service with every interaction Please note, I do not expect to handle more than 50 calls per day. Ideal Skills and Experience: - Prior experience in an appointment scheduling role is highly desirable - Excellent phone etiquette and communication skills - Strong customer service orientation - Ability to manage calls in a professional manner

I've just implemented MS 365 Dynamics BC and need a UK-based, responsive technical support expert for user training and ongoing usage support. Unlike bigger companies, I am looking for someone who charges a sensible hourly rate. Key Requirements: - Ongoing User Training and Support: Post initial training, the users will need ongoing support. - Customized Support: The training has been given already, but support needs to be contactable, responsive and tailored to resolve issues as they arise. Skills and experience ideally required: - Deep understanding of MS 365 Dynamics BC, particularly in user training and support. - Ability to provide personalized, on-demand support. - UK based and able to charge reasonable rates. - Experience working on a regular contract basis. This could tur...

I'm in need of a dedicated virtual assistant to manage my email correspondence. The primary task will be responding to emails. Ideal Skills: - Excellent written communication skills - Proficiency in email platforms - Ability to understand and respond appropriately to a variety of emails Experience: - Prior experience as a virtual assistant or in a similar role is highly preferred.

I'm in search of BPO clients within the E-commerce sector, specifically looking to provide customer care support focused on technical assistance. The ideal freelancer for this project should have a strong network within the E-commerce industry and experience in BPO sales. Key Responsibilities: - Identify and connect with potential E-commerce BPO clients - Promote our technical support customer care capabilities - Facilitate partnerships for email and live chat support Skills and Experience: - Prior experience in BPO sales, particularly in E-commerce - Strong communication and networking skills - Understanding of technical support requirements in customer care

We are seeking a dedicated, detail-oriented Virtual Assistant to manage short-term rental properties. This is a full-time, remote role requiring availability during Eastern Standard Time. The ideal candidate will be responsible for managing guest experiences, bookings, property maintenance, and team coordination, ensuring smooth and efficient operations. If you have a passion for hospitality and property management, this is a fantastic opportunity to grow within a dynamic field. Key Responsibilities: -Property Maintenance & Housekeeping: -Coordinate with cleaners and maintenance staff to ensure the property is always in top condition. -Find, contact, manage, and follow up with contractors to have issues fixed. -Oversee cleaning schedules and maintenance tasks between guest stays. -Rep...

Needs to hire 5 Freelancers Note: individuals living in or close to Delhi or Mumbai only Perks: Opportunity to live in the properties. We are looking for a dedicated and experienced Property Administrator (Property Manager) to help manage multiple properties in the Philippines. You will be responsible for overseeing the daily operations, managing tenants, handling maintenance issues, and ensuring the smooth running of our rental properties. Key Responsibilities: Manage tenant inquiries and requests in a professional and timely manner Coordinate with maintenance teams to address any property issues Handle rental agreements, renewals, and tenant onboarding Keep track of rent payments, invoices, and other property-related expenses Ensure compliance with local property regulations and law...

I am looking for an experienced cold call appointment setter specializing in merchant service credit card processing. The primary goal of the calls will be setting appointments with small business owners. Ideal Skills and Experience: - Proven track record in cold calling and appointment setting - Experience in the merchant service credit card processing industry is a plus - Excellent communication and persuasion skills - Ability to understand and address the needs of small business owners - Strong understanding of the cold calling process and techniques

I'm seeking a proficient cold caller who can help me convert leads into sales. My target audience is primarily small businesses, and we already have interest from businesses. Key Requirements: - Proven experience in sales conversion through cold calling - Familiarity with small business sector - Excellent communication and persuasion skills Your main task will be to follow the provided script, engage with potential clients, and convert calls into sales. Your ability to understand and address the needs of small businesses will be crucial in this role.

I am seeking ongoing customer service support using Gorgias. The primary focus will be handling inquiries related to order status and tracking. Responsibilities: - Monitoring and responding to customer inquiries via Email and Social Media - Providing timely and accurate information to customers - Ensuring a high level of customer satisfaction Ideal Skills: - Proficiency in Gorgias - Excellent communication skills - Experience in customer service, particularly in e-commerce - Familiarity with tracking orders Please only bid if you are capable of providing consistent and high quality customer service.

I'm in need of a proficient German-speaking Customer Support Agent to assist my technology-based company. Your primary role will be to ensure our customers receive professional support through various channels. DUTIES AND RESPONSIBILITIES: - Communicate with customers using various channels (telephone, email and chat) - Ensure customer satisfaction and provide professional customer support - Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow - Identify the issue the client is facing, troubleshoot and provide the solution - Identify when the issue should be re-assigned to another department or more senior representative - Collaborate with other specialists to solve or properly close help tickets   - Document each action taken ...

I'm on the hunt for a dynamic and proactive sales assistant based in Sydney who specializes in B2B sales. Your primary responsibility will be conducting in-person sales calls. Key aspects of the role include: - Lead Generation and Prospecting: You'll be tasked with identifying potential business clients and generating leads to drive sales growth. - In-Person Sales Calls: You'll need to meet with potential clients face-to-face, presenting our products/services and closing deals. Ideal candidates should have a proven track record in B2B sales, with exceptional lead generation and prospecting skills. Experience in telemarketing or online sales support is not necessary, but a strong ability to communicate and engage with potential clients in person is crucial. Industry-specifi...

Looking for skilled cold callers and email outreach specialists to generate leads for real estate video editing services. The successful candidate will identify and secure clients ready to purchase our services at the predefined rates. Criteria for a Successful Lead: 1. The prospect must agree to buy the service at the set price. 2. Payment from the client must be received before the freelancer is compensated. 3. Leads are considered valid once payment has been made by the client to ensure genuine transactions. Compensation: $30 per successful lead, paid upon confirmation of client payment. Additional Information: Examples and further details about the service will be provided to assist in lead generation efforts.

I'm seeking a Virtual Assistant based in Switzerland who can personally visit and confirm the following address: Eichstrasse 28, 6330 Cham, Zug, Switzerland. Key Responsibilities: - Visit the specified address to confirm its existence and accessibility. - Take photos of the location for verification purposes. - Check with neighbours and confirm Skills and Qualifications: - Based in Switzerland, preferably in Zug or surrounding areas. - Reliable and trustworthy. - Good communication skills. - Able to provide clear, high-quality photos. - Familiar with using email for communication. Project Deliverables: - A set of photos taken at the location, delivered via email. Please note, the ability to visit the location and take photos is paramount for this project. Interested freelancers s...

Are you a tech-savvy problem solver with a passion for customer service, looking for a flexible freelance role? We're seeking a Freelance Software Support Specialist to provide exceptional support to our growing customer base. We want someone based in the UK. You will need to be available to assist customers during UK business hours. While the role initially requires only 10-20 hours per month, we offer a monthly retainer of £700, covering up to 20 hours of support. Any additional hours worked beyond this will be compensated at an agreed hourly rate. As we expand in the UK and Europe, these hours will increase, so flexibility and commitment are key! Key Responsibilities: - Be on-call during UK business hours (8am – 5pm GMT/BST, Monday – Friday) to monitor, manage,...

I'm in need of a dedicated Virtual Assistant from Australia with a strong focus on recruitment. Your responsibilities will primarily involve: - Posting job ads across various platforms - Screening resumes to shortlist potential candidates - Conducting interviews to assess candidates' suitability The ideal candidate for this role should be exceptionally organized, reliable, and possess excellent communication skills. Experience with recruitment and managing Excel spreadsheets is a must. Prior familiarity with customer support is beneficial but not essential. You will be tasked with managing Excel spreadsheets, requiring a good level of proficiency with this software.

We are part of a worldwide network providing drug testing services. We have a presence in multiple countries. Our client wants us to conduct drug testing in Riyadh. We will train you on how to do it and provide the necessary supplies and tools. You will have to either go to the client's residence or office to collect the provided urine sample or rent a meeting room to host the session. Meeting room rental costs will be borne by us. Thereafter I will guide you on how to perform the testing hygienically and you will send us the result. We will compensate you for every test done. This is a long-term project and we will hire you for the long term.

Needs to hire 5 Freelancers Note: individuals living in or close to Delhi or Mumbai only Perks: Opportunity to live in the properties. We are looking for a dedicated and experienced Property Administrator (Property Manager) to help manage multiple properties in the Philippines. You will be responsible for overseeing the daily operations, managing tenants, handling maintenance issues, and ensuring the smooth running of our rental properties. Key Responsibilities: Manage tenant inquiries and requests in a professional and timely manner Coordinate with maintenance teams to address any property issues Handle rental agreements, renewals, and tenant onboarding Keep track of rent payments, invoices, and other property-related expenses Ensure compliance with local property regulations and law...

I'm seeking a dedicated full-time Support Representative to handle chat support for my technology business, and conversation with our customers, sales rep, product research, web research etc. Ideal Candidate: Skills: - Product knowledge - Communication skills Your Role: - Provide email/whats app support to our customers - Troubleshoot technical issues - Convey product information in an understandable way - Flexible and can wear multiple Hats, as we are startup. - between GMT 0 to GMT 10. - Compensation: $420/month

I'm looking for a professional to develop a voice-based AI customer support bot for my website. This bot should be capable of: - Answering FAQs: The bot should have a comprehensive understanding of common customer inquiries and be able to provide accurate responses. - Handling customer complaints: The bot should be able to assess and address customer complaints in a calm and professional manner. - Processing orders: The bot should have the capability to assist with order processing. Ideal candidates should have experience in AI development, specifically with voice recognition technology. Understanding of e-commerce and customer service processes would be a plus. Please provide examples of similar projects you've completed.

Leadgeneration via datingapps/sites. We are looking for someone that can contact users on datingapps following a script. The goal is to collect numbers. Requirements: -Fluent english -Great work ethic -Reliable For this gig we are looking for someone who can collect 100 funtional numbers + names + chat summary, via the apps. We will provide the account.

Who we are: Astel is a platform that provides operational and investment support for startups/founders. We help them reach a global network of investors and help create serendipity between all stakeholders. We are seeking a virtual assistant and account support professional to join our team. As a virtual assistant, you will be responsible for providing administrative and clerical support to our team and our clients. As an account support professional, you will be responsible for supporting account managers in managing client accounts, responding to client inquiries, and ensuring client satisfaction. This is a remote position, and you will work from your own home office. Manage and maintain client accounts/emails Respond to client inquiries and provide exceptional customer service Coor...

We are looking for motivated individuals to join our team as Property Managers for our Airbnb and properties. This role can be either full-time or part-time, offering flexibility for those balancing other commitments. Key Responsibilities: - Manage property listings on Airbnb and - Set up new property accounts, ensuring all details and photos are uploaded correctly - Handle property inquiries and manage bookings - Maintain the property’s availability calendar, ensuring smooth operations - Forward guest reservation details, including contact and payment info, to the company in a timely manner - Provide excellent customer service to potential guests, ensuring timely responses and support What You’ll Do: - Property Setup: Register and create property listings on Airbnb using t...

Key Responsibilities: - Managing emails and scheduling - Conducting research and data entry - Handling phone calls and virtual meetings I'm looking for an online personal assistant who can handle a variety of tasks. The ideal candidate should be highly organized, proactive, and adaptable, with excellent communication skills. Work is Daily - 4 hours - 8:00 to 12:00 IST time ( 5 days a week ) Stable good intent connection is required , to be able to join Zoom and Teams online meetings . Good and quiet working environment .

I'm seeking a talented professional for roster coordination using Visual Care Software. The working hours are Monday to Friday from 8am to 4pm AEST. Key Responsibilities: - Scheduling and maintaining rosters - Communicating with workers and participants via phone, email, and in-software messaging - Handling administrative tasks The ideal candidate: - Is an excellent communicator, fluent in English - Is confident to make calls to workers and participants - Can prioritize effectively - Possesses excellent organizational skills Experience with Visual Care Software: - Beginner to Intermediate level is necessary. - For the right candidate training in Visual Care Software can be provided.

I'm seeking a dedicated and reliable administrative assistant who can be available around the clock to handle various tasks as they arise. Key Responsibilities: - Assisting with a wide range of administrative tasks - Organizing and managing sensitive or confidential information - Data cleaning and organization Ideal Candidate: - Has experience in administrative roles - Able to manage time efficiently and prioritize tasks - Can handle confidential information with discretion - Comfortable with data organization and cleaning tasks I am looking for someone who is able to be flexible and accommodating to my needs, and who can help alleviate some of the pressure that comes from my workaholic tendencies.

I'm in need of charismatic, gregarious sales/support professionals for my private social club for adventurers. Your task will involve contacting both existing and prospective members using primarily Video/Text SMS. Key Responsibilities: - Explaining the numerous benefits of our membership - Guiding new members through the application process - Answering initial queries from potential members - Assisting in selecting exciting excursions Ideal Skills and Experience: - Excellent communication skills, especially via video and text - Previous sales/support experience, preferably in a membership or social club context - Passion for adventure and understanding of the excitement our club offers - Ability to engage, inspire and connect with members and prospects You must be a native English...

We are seeking a dynamic and self-motivated individual to join our team as a Freelance Customer Service Specialist. The ideal candidate will play a crucial role in ensuring exceptional customer experiences by leveraging strong communication skills, technological proficiency, and a customer-centric approach. **Responsibilities:** - Provide prompt and professional responses to customer inquiries via various channels, including Discord, and social media apps. - Demonstrate a deep understanding of our products/services to address customer concerns and provide accurate information. - Utilize effective problem-solving skills to resolve customer issues and escalate complex matters when necessary. - Maintain a positive and empathetic attitude while interacting with customers, fostering a customer...

I'm seeking a virtual assistant to help me manage daily operations and check on employee tasks. Key Responsibilities: - Manage my emails, ensuring important correspondence is prioritized and responded to in a timely manner. - Schedule meetings and organize my calendar to optimize my time. - Enter, update, and maintain data accurately and efficiently. - Monitor and ensure daily and weekly tasks are being completed by employees. Requirements: - Proficiency in Microsoft Office Suite and Google Workspace is a must. - Experience with project management tools such as Asana or Trello is a plus. - Excellent communication skills and attention to detail are crucial for this role. - Prior experience in a similar role would be beneficial. Looking forward to your bid!