English Translation Jobs

I have a 10-page declaration for an immigration appeal that has already been drafted in English and machine-translated into Thai with Microsoft CoPilot. What I now need is a bilingual individual who speaks both languages fluently to read the document aloud in Thai for the applicant during a short video or phone conference (Zoom, Teams, or similar) and then issue the following statement on letterhead or a simple signed PDF: “My name is _______. I hereby certify that I am fluent in English and Thai and that I accurately and completely translated the foregoing declaration in Thai for the applicant before he signed it.” Because the declaration is straightforward, only a basic familiarity with legal terminology is necessary. The live session should take no more than an hour; after...

I have a practical guide explaining passenger rights for train delays in Germany. Most travelers don't know they can claim compensation when their train is late. This guide explains exactly what they're entitled to and how to get it. The guide is currently in English and needs translation into clear, accurate German. Content Outline The guide is approximately 1,200 words and includes: Introduction: Most passengers don't claim what they're owed Section 1 – When You Can Claim: 30 minutes late = 25% refund 60 minutes late = 50% refund How delay is calculated (arrival time, not departure) Missed connections – special rules Section 2 – How to Apply: Online forms (DB website, passenger rights portal) DB Navigator app Paper forms at Reisezentren ...

I have a practical guide for expats moving to France. It covers visas, finding housing, opening bank accounts, health insurance, and navigating French bureaucracy. The guide is currently in English and needs translation into clear, natural French. The translation will be used on an expat website targeting English-speakers learning French and French readers interested in the topic. Content Outline The guide is approximately 2,500 words and includes: Introduction: What to expect when moving to France Chapter 1 – Visas & Residency Permits: Short-stay visas (tourist, business) Long-stay visas (work, study, family) EU vs. non-EU citizens Application process and documents needed After arrival: OFII validation Chapter 2 – Finding Housing: Renting vs. buying Documents r...

The task is to convert a set of engineering drawings supplied only as PDFs from Arabic into English while maintaining absolute technical accuracy. All dimensions, call-outs, equations, symbols, notes, captions, footnotes and page numbers must stay exactly where the original designer placed them, so the translated file can be over-laid onto the source without any visual drift. Because these drawings will be referenced against ISO, ASTM and IEC requirements, terminology must follow the same standards. Whenever an expression is ambiguous, add a brief in-text comment so reviewers can see the issue immediately. I will provide a brief sample page for you to test your approach; once approved, the full batch follows. Preferred profile • Engineering degree or equivalent experience read...

I’m looking for a junior-level teammate who can jump straight into our inbox, phone queue, and live-chat console to keep response times tight and customer satisfaction high. Your day-to-day work revolves around answering questions about products, availability, and order status. A friendly tone in Arabic and English and solid grammar are essential. Social media, photography and basic design skills are a plus. Deliverables each shift • handle incoming tickets, calls, and chats • Make posts about our products

I need an experienced person to set up Zoho Books for my Saudi business and integrate it with WordPress / WooCommerce. The work must include ZATCA-compliant invoicing, Arabic and English invoices, correct handling of adult / child / group pricing, and creation of all required items/services in Zoho Books. I need a proper automated setup. I do not want manual invoice creation, manual item creation, or manual re-entry of WooCommerce orders into Zoho Books. Scope: Full Zoho Books setup Saudi VAT / tax configuration ZATCA invoice setup Branded Arabic and English invoice templates WooCommerce / WordPress integration with Zoho Books Correct mapping of customers, items, taxes, discounts, totals, and invoices Setup of all required items/services in Zoho Books Support for adult / child / group ...

I have a small batch — no more than five personal letters — that I need converted into clear, digital Marathi text with an accompanying English translation. The originals are handwritten, so accuracy in deciphering the script is crucial, but I also want the natural tone of family correspondence to survive the move from paper to screen. You will receive high-resolution scans as soon as we agree to proceed. I’d like the final work returned in a simple Microsoft Word file (Unicode font such as Mangal preferred) so I can reuse or print the text later without formatting headaches. Deliverables • Typed Marathi version of each letter • Faithful English translation placed side-by-side or in a parallel section within the same document Turnaround of one week is ideal...

Project Title: Healthcare Proposal Design & Workflow Diagrams (Arabic & English) Project Description: I am looking for a professional freelancer to help redesign and finalize a healthcare proposal document. The proposal is related to a **Digital Pharmacy Platform / Clinical Decision Support System**. Scope of Work: 1. Design a professional layout for the proposal (executive-level presentation quality). 2. Create clear **workflow diagrams** based on the written processes. 3. Review and adjust the **Arabic and English content** according to comments in the document. 4. Ensure the document is structured professionally and ready to present to executive leadership. Requirements: • Experience in healthcare or clinical workflows is preferred. • Ability to create **professi...

I have a PDF composed of engineering documents written in Arabic that must be rendered into polished, publication-ready English. The translation will be read by academic researchers, so I need every equation, diagram caption, table heading, and technical term conveyed with formal, scholarly precision while preserving the original pagination and layout. Your final file should mirror the source formatting (vector drawings, callouts, footnotes, and page numbers intact) and arrive as an editable Word file plus a clean PDF. Please annotate any ambiguous terms or instances where contextual clarification was required so I can trace decisions later. Engineering background and proven Arabic-to-English technical translation experience are essential; familiarity with standards terminology (ISO, AST...

I have a collection of written documents in Afan Oromo that must be translated into clear, idiomatic English. The content ranges from formal letters to short reports, so I need someone who can preserve nuance, tone, and any culturally specific references without resorting to machine output. Please have proven experience translating Afan Oromo to English; fluency in both languages is essential because I will rely on you to flag any ambiguous phrases and suggest the best wording. A background in official or academic document translation would be a strong plus. Deliverables • Final English‐language versions of each document in an editable format (Word or Google Docs) • A bilingual reference copy or translator’s notes for any terms that require context Accuracy and c...

I need clear, engaging Oromo versions of my English website pages— and equally polished English versions of the Oromo pages—to help drive more traffic to the site. The material sits entirely online, so every headline, sub-heading, meta description, image-alt tag and internal link has to flow naturally for readers while remaining SEO friendly. What you’ll hand over: • Fully translated web copy in both language directions, kept in the original structure (HTML blocks or CMS export if you prefer). • Metadata, alt text and on-page keywords mirrored or locally adapted for search visibility. • A short translator’s note flagging any cultural or idiomatic tweaks so I can approve them quickly. Acceptance criteria: zero machine-translation tone, cons...

I need clear, engaging Oromo versions of my English website pages— and equally polished English versions of the Oromo pages—to help drive more traffic to the site. The material sits entirely online, so every headline, sub-heading, meta description, image-alt tag and internal link has to flow naturally for readers while remaining SEO friendly. What you’ll hand over: • Fully translated web copy in both language directions, kept in the original structure (HTML blocks or CMS export if you prefer). • Metadata, alt text and on-page keywords mirrored or locally adapted for search visibility. • A short translator’s note flagging any cultural or idiomatic tweaks so I can approve them quickly. Acceptance criteria: zero machine-translation tone, cons...

I have a short piece of website copy—fewer than 1,000 words—that needs to move smoothly from Spanish into clear, natural U.S. English. Because the pages target an American audience, I’m looking specifically for a translator who is currently based in the United States. Deliverable: the fully translated web content ready for publication, with any queries or comments tracked. If you have proven experience translating Spanish to English website content and can turn this around quickly, I’d love to hear from you.

I have a short Dari text—roughly between 500 and 1,000 words—that I need rendered into clear, natural-sounding English. The content is purely general, no technical or legal jargon involved. Please deliver the completed translation within 24 hours of acceptance. The total budget is a flat $5, so kindly bid only if that works for you. A simple Word or Google Doc is fine for the final file; accuracy, fluency and unchanged meaning are what I will be checking.

PROJECT: Format & Publish E-book (3 languages) – [300] USD Payment: 100% milestone – released only when all work is 100% completed and approved by me. Project Scope I need one experienced freelancer to handle the complete formatting and publishing of a novel in three languages: English – text ready (final, corrected) Spanish – text ready (final, corrected) French – needs final corrections (I will provide the correction list) Deliverables For each language: 1. Files Validated EPUB file (ready for upload) Print-ready PDF (Amazon KDP specifications) 2. Publications Amazon KDP (.com, .es, .fr) Google Play Books Kobo Draft2Digital (for Apple Books) 3. Final Handover Metadata + keywords + BISAC categories entered correctly Full dashboard access for...

I need reliable help keeping up with the direct messages that land in my social-media “freelance” channel each day. All replies will be sent right there on the platform—no email or WhatsApp work—so you should feel at home navigating a standard social inbox. Most conversations come from potential customers or business partners, so I expect a friendly yet business-ready tone, accurate information, and quick turnaround. I’ll give you a short FAQ and brand-voice sheet; anything outside those guidelines can simply be tagged for me to follow up. Deliverables • Real-time monitoring and response during the agreed shift (Jakarta time preferred) • Clear, grammatically correct replies in Bahasa Indonesia; occasional English is a plus • End-of-day rec...

Translation Reviewer – Join Our Team! We are looking for skilled and detail-oriented Translation Reviewers to ensure the accuracy, fluency, and cultural appropriateness of translated content across a range of projects. What You'll Do Review and edit translated texts to ensure they are accurate, natural-sounding, and consistent with the US English source material. You'll verify terminology, style, and tone, flagging any errors or inconsistencies and working closely with translators to maintain the highest quality standards. All work is carried out via our client's secure online portal, making it a fully remote and flexible engagement. What We're Looking For You must be a native Lithuanian speaker and have strong fluency in US English, as all source content is ...

I’m looking for a native-level English translator to take my entire Italian website content—both the static pages and the accompanying blog articles—and rewrite it naturally in English. The combined material exceeds 10,000 words, so experience with larger projects and a clear, consistent workflow will be essential. Tone & style I want the English version to sound informal yet professional, mirroring the approachable voice I currently use in Italian. Creativity is welcome as long as the original meaning and intent remain intact. Scope of work • Translate all website page copy (menus, calls-to-action, footer text, micro-copy). • Translate every published blog post and prepare the text so it’s ready for upload. Please let me know what CAT tools...

I have a Spanish mystery-thriller of just under 5,000 words that needs to come alive in fluent, engaging English. Every clue, red-herring, and plot twist must retain its punch, so I’m after a thoughtful, manual translation—no CAT tools or AI shortcuts. The finished text should feel as though it were originally written in English, with the pacing and suspense fully intact. Once we agree on terms, I’ll share the full manuscript. You’ll return a polished Word or Google Docs file, proofread and ready for publication or submission. Deliverables 1. Complete English manuscript, mirrored formatting 2. One revision pass for any minor tweaks after my review Acceptance criteria • Suspense and tone faithfully preserved • Dialogue sounds natural to native ...

I need reliable help keeping up with the direct messages that land in my social-media “freelance” channel each day. All replies will be sent right there on the platform—no email or WhatsApp work—so you should feel at home navigating a standard social inbox. Most conversations come from potential customers or business partners, so I expect a friendly yet business-ready tone, accurate information, and quick turnaround. I’ll give you a short FAQ and brand-voice sheet; anything outside those guidelines can simply be tagged for me to follow up. Deliverables • Real-time monitoring and response during the agreed shift (Jakarta time preferred) • Clear, grammatically correct replies in Bahasa Indonesia; occasional English is a plus • End-of-day rec...

I need reliable help keeping up with the direct messages that land in my social-media “freelance” channel each day. All replies will be sent right there on the platform—no email or WhatsApp work—so you should feel at home navigating a standard social inbox. Most conversations come from potential customers or business partners, so I expect a friendly yet business-ready tone, accurate information, and quick turnaround. I’ll give you a short FAQ and brand-voice sheet; anything outside those guidelines can simply be tagged for me to follow up. Deliverables • Real-time monitoring and response during the agreed shift (Jakarta time preferred) • Clear, grammatically correct replies in Bahasa Indonesia; occasional English is a plus • End-of-day rec...

I need reliable help keeping up with the direct messages that land in my social-media “freelance” channel each day. All replies will be sent right there on the platform—no email or WhatsApp work—so you should feel at home navigating a standard social inbox. Most conversations come from potential customers or business partners, so I expect a friendly yet business-ready tone, accurate information, and quick turnaround. I’ll give you a short FAQ and brand-voice sheet; anything outside those guidelines can simply be tagged for me to follow up. Deliverables • Real-time monitoring and response during the agreed shift (Jakarta time preferred) • Clear, grammatically correct replies in Bahasa Indonesia; occasional English is a plus • End-of-day rec...

I need a non-fiction text translated from English to Russian. The ideal freelancer should be fluent in both languages and have experience with non-fiction content. Requirements: - Native or near-native proficiency in Russian - Excellent command of English - Experience in translating non-fiction texts - Attention to detail and accuracy - Ability to meet deadlines Please provide samples of previous work and your estimated turnaround time.

Speaking perfect English is more about consistent practice and smart strategies than being “perfect” right away. Here’s a detailed approach you can follow: ⸻ 1. Master the Basics • Grammar: Know basic sentence structures (Subject + Verb + Object) and tenses. Example: I eat apples vs I ate apples. • Vocabulary: Learn 5–10 new words every day and use them in sentences. Focus on words you can actually use in conversation. • Pronunciation: Use apps like Forvo or Google Translate to hear how words are pronounced. Repeat after them. ⸻ 2. Listen Actively • Watch English shows, movies, or YouTube videos and listen carefully to how native speakers talk. • Pay attention to: • Stress on words • Intonation (rising/falling voice) &b...

I need clear, engaging Oromo versions of my English website pages— and equally polished English versions of the Oromo pages—to help drive more traffic to the site. The material sits entirely online, so every headline, sub-heading, meta description, image-alt tag and internal link has to flow naturally for readers while remaining SEO friendly. What you’ll hand over: • Fully translated web copy in both language directions, kept in the original structure (HTML blocks or CMS export if you prefer). • Metadata, alt text and on-page keywords mirrored or locally adapted for search visibility. • A short translator’s note flagging any cultural or idiomatic tweaks so I can approve them quickly. Acceptance criteria: zero machine-translation tone, cons...

I'm seeking a skilled translator for a non-fiction book. Requirements: - Translate from Russian to English - Expertise in non-fiction content - Maintaining original meaning and tone - Experience with book translation is a plus Ideal Skills: - Fluency in Russian and English - Strong grasp of non-fiction vocabulary and concepts - Attention to detail and accuracy - Prior translation experience, especially with literary works

I need clear, engaging Oromo versions of my English website pages— and equally polished English versions of the Oromo pages—to help drive more traffic to the site. The material sits entirely online, so every headline, sub-heading, meta description, image-alt tag and internal link has to flow naturally for readers while remaining SEO friendly. What you’ll hand over: • Fully translated web copy in both language directions, kept in the original structure (HTML blocks or CMS export if you prefer). • Metadata, alt text and on-page keywords mirrored or locally adapted for search visibility. • A short translator’s note flagging any cultural or idiomatic tweaks so I can approve them quickly. Acceptance criteria: zero machine-translation tone, cons...

I need an Arabic translator for official civil status documents. Clients need these translated for: Visa applications (tourist, work, family, student) Marriage registration abroad Citizenship applications Family reunification processes Legal proceedings Document Types Family documents: Birth certificates (شهادة ميلاد) Marriage certificates (عقد زواج / وثيقة زواج) Death certificates (شهادة وفاة) Divorce certificates (شهادة طلاق) Family registers (سجل عائلي / دفتر العائلة) Identification: Passport bio pages (جواز سفر) National ID cards (بطاقة هوية) Residence permits (إقامة) Legal status documents: Single status certificates (شهادة عزوبية) No objection letters for marriage Custody agreements What Each Document Typically Includes Birth certificates: Full name of person Da...

I need a Chinese translator for household registration documents (户口本). These are official Chinese documents that record family relationships, personal details, and residence information. Foreigners marrying Chinese citizens, applying for visas, or handling legal matters frequently need these translated. Document Types Full household register booklets (户口簿) – multiple pages listing all family members Individual pages – for specific persons Relationship explanations – clarifying family connections Historical records – older hukou books with different formats What Each Document Typically Includes Cover page: Household registration number, issuing authority, official stamp Individual entries for each family member: Full name Relationship to head of household G...

I have a Spanish mystery-thriller of just under 5,000 words that needs to come alive in fluent, engaging English. Every clue, red-herring, and plot twist must retain its punch, so I’m after a thoughtful, manual translation—no CAT tools or AI shortcuts. The finished text should feel as though it were originally written in English, with the pacing and suspense fully intact. Once we agree on terms, I’ll share the full manuscript. You’ll return a polished Word or Google Docs file, proofread and ready for publication or submission. Deliverables 1. Complete English manuscript, mirrored formatting 2. One revision pass for any minor tweaks after my review Acceptance criteria • Suspense and tone faithfully preserved • Dialogue sounds natural to native ...

I need reliable help keeping up with the direct messages that land in my social-media “freelance” channel each day. All replies will be sent right there on the platform—no email or WhatsApp work—so you should feel at home navigating a standard social inbox. Most conversations come from potential customers or business partners, so I expect a friendly yet business-ready tone, accurate information, and quick turnaround. I’ll give you a short FAQ and brand-voice sheet; anything outside those guidelines can simply be tagged for me to follow up. Deliverables • Real-time monitoring and response during the agreed shift (Jakarta time preferred) • Clear, grammatically correct replies in Bahasa Indonesia; occasional English is a plus • End-of-day rec...

I need reliable help keeping up with the direct messages that land in my social-media “freelance” channel each day. All replies will be sent right there on the platform—no email or WhatsApp work—so you should feel at home navigating a standard social inbox. Most conversations come from potential customers or business partners, so I expect a friendly yet business-ready tone, accurate information, and quick turnaround. I’ll give you a short FAQ and brand-voice sheet; anything outside those guidelines can simply be tagged for me to follow up. Deliverables • Real-time monitoring and response during the agreed shift (Jakarta time preferred) • Clear, grammatically correct replies in Bahasa Indonesia; occasional English is a plus • End-of-day rec...

This job will include translation of our website from English to Simplified Chinese and proofreading content. This is an hourly project -- not per word. Project Duration: Indefinite

We are hiring an English Communicator to handle communication with clients/customers in English. Requirements: - Strong English speaking & writing skills - Good communication and confidence - Ability to respond professionally to emails and chats - Experience preferred but not required Interested candidates please apply with your experience and availability In India??

Bangladeshi to English Translator Required for translation

I'm seeking a reliable and detail-oriented administrative support assistant in Volos City, or nearby cities to help with a document verification case related to a local hospital. Key Responsibilities: - Visit Physiotherapy Center, Volos in person. - Verify employment certificate authenticity with hospital admin staff - Take clear photos or scans of verification receipts or confirmation - Provide a brief written visit summary in English or Greek Ideal Candidate: - Resides in Volos City or nearby cities - Reliable, punctual, and professionally presentable - Basic proficiency in English for reporting (Greek fluency essential for hospital interaction) - Prior experience with administrative support or field verification preferred Job Location: In-person at: Physio_Pasios Physiotherap...

I have several recorded lectures presented entirely in Kannada that I now need available for an English-speaking audience. Your task is to listen to each video, understand the technical and contextual nuances, and deliver a clear, fluent English translation. The source is pure audio/video, so I am expecting either: • A time-coded SRT file that can be dropped straight into the player, or • A well-formatted transcript with speaker tags and timestamps at reasonable intervals (every 30–45 seconds). Accuracy is critical—academic terminology, names, and any on-screen text must be rendered faithfully. Natural, audience-friendly wording is equally important; literal word-for-word output will not be accepted if it sacrifices clarity. Please let me know: • How...

I have a set of more than fifty scanned image files, all in Spanish and fully typed, that now need to live in English. Because the originals are images rather than searchable PDFs, the first step is reliable OCR; after that, I need a polished, human-quality translation that retains every heading, table, and footnote exactly where it belongs. Feel free to run ABBYY, Adobe, or any CAT tool you trust for consistency, yet the final prose must read naturally—this is not a raw machine-translation job. Technical terminology is sparse, so the main challenge is volume and faithfulness to the source. Accuracy outweighs speed, though a reasonable turnaround is still important. Deliverables • Editable Word file that mirrors the original layout in English • Matching PDF export...

I have a Spanish article that traces how La Liga's television rights evolved from local broadcast deals in the 1990s to the billion-dollar global contracts of today. It explains how the 2015 collective selling model transformed revenue distribution, which clubs benefited most, and how it affected competition between Real Madrid, Barcelona, and the rest of La Liga. The article includes: Revenue figures from different decades Comparisons between clubs' earnings before and after 2015 Interviews with club officials and sports economists Analysis of how the gap between top and smaller clubs has grown Projections for future media rights deals What I Need I need the full article translated into clear, natural English that preserves: The information flow – strict structure,...

I have a Spanish article that traces how La Liga's television rights evolved from local broadcast deals in the 1990s to the billion-dollar global contracts of today. It explains how the 2015 collective selling model transformed revenue distribution, which clubs benefited most, and how it affected competition between Real Madrid, Barcelona, and the rest of La Liga. The article includes: Revenue figures from different decades Comparisons between clubs' earnings before and after 2015 Interviews with club officials and sports economists Analysis of how the gap between top and smaller clubs has grown Projections for future media rights deals What I Need I need the full article translated into clear, natural English that preserves: The information flow – strict structure,...

Bulgarian to English Translator Required for translation

We are a B2B software Business looking for a freelancer with strong English skills. Work: Client calls Clients Communications Online meetings Follow-ups Requirement: Good spoken & written English Confident communication Remote work. Payment discussed..

We are a B2B software Business looking for a freelancer with strong English skills. Work: Client calls Clients Communications Online meetings Follow-ups Requirement: Good spoken & written English Confident communication Remote work. Payment discussed..

I’m looking for a reliable linguist who can turn French into natural, idiomatic English (and, when required, the other way around). The main focus is translating general-purpose documents and web content; accuracy, tone consistency, and a clear understanding of context are critical. What I need first • Polished French⇆English translations of general documents (Word/PDF, usually 500–2 000 words each). • Localised, publication-ready web copy that reads as if it were originally written for the target audience. How we’ll work • Deadlines are flexible but firm once agreed—most pieces need a 24–48 hour turnaround. • I expect open, timely communication; flag any ambiguities right away. • Preferred tools include CAT software, Grammarly, or A...

Multilingual Voice Recording Project – Code-Switching Conversations Project Name: BV Project Type: Remote | Ongoing (Limited Slots per Locale) Project Overview Project BV is a multilingual speech data collection initiative designed to enhance Automatic Speech Recognition (ASR) systems for high-value multilingual call center scenarios, including financial services, healthcare, and telecommunications. The project focuses on collecting natural code-switching conversational audio, where speakers alternate between two languages within a single conversational turn. Scripts will be provided; however, natural delivery, fluency, and context-appropriate language switching are essential. Language Requirements Primary Language (Native level – one required): Arabic (arAE:UAE...

Multilingual Voice Recording Project – Code-Switching Conversations Project Name: BV Project Type: Remote | Ongoing (Limited Slots per Locale) Project Overview Project BV is a multilingual speech data collection initiative designed to enhance Automatic Speech Recognition (ASR) systems for high-value multilingual call center scenarios, including financial services, healthcare, and telecommunications. The project focuses on collecting natural code-switching conversational audio, where speakers alternate between two languages within a single conversational turn. Scripts will be provided; however, natural delivery, fluency, and context-appropriate language switching are essential. Language Requirements Primary Language (Native level – one required): Vietnamese (vi-V...

Multilingual Voice Recording Project – Code-Switching Conversations Project Name: BV Project Type: Remote | Ongoing (Limited Slots per Locale) Project Overview Project BV is a multilingual speech data collection initiative designed to enhance Automatic Speech Recognition (ASR) systems for high-value multilingual call center scenarios, including financial services, healthcare, and telecommunications. The project focuses on collecting natural code-switching conversational audio, where speakers alternate between two languages within a single conversational turn. Scripts will be provided; however, natural delivery, fluency, and context-appropriate language switching are essential. Language Requirements Primary Language (Native level – one required): Hebrew (he-IL) ...

Multilingual Voice Recording Project – Code-Switching Conversations Project Name: BV Project Type: Remote | Ongoing (Limited Slots per Locale) Project Overview Project BV is a multilingual speech data collection initiative designed to enhance Automatic Speech Recognition (ASR) systems for high-value multilingual call center scenarios, including financial services, healthcare, and telecommunications. The project focuses on collecting natural code-switching conversational audio, where speakers alternate between two languages within a single conversational turn. Scripts will be provided; however, natural delivery, fluency, and context-appropriate language switching are essential. Language Requirements Primary Language (Native level – one required): Swedish (sv-SE) ...

Saya mencari seorang admin yang dapat mengambil alih dukungan pelanggan melalui live chat untuk bisnis saya. Fokus utsamanya adalah menjawab pertanyaan pelanggan secara cepat, sopan, dan akurat sepanjang jam kerja yang akan kita sepakati bersama. Tugas utama: • Menangani semua sesi live chat, mulai dari sapaan awal hingga penyelesaian masalah atau eskalasi. • Menyediakan dukungan pelanggan dalam beberapa bahasa—minimal Bahasa Indonesia dan Inggris; bahasa tambahan menjadi nilai plus. • Mencatat setiap interaksi penting di dashboard yang kami gunakan (mis. Zendesk, Freshchat, atau platform serupa) agar tim lain bisa menindaklanjuti. • Melaporkan tren pertanyaan berulang dan memberi saran perbaikan pada FAQ atau alur layanan. Saya mengutamakan freelancer yang: &bu...

Saya mencari seorang admin yang dapat mengambil alih dukungan pelanggan melalui live chat untuk bisnis saya. Fokus utsamanya adalah menjawab pertanyaan pelanggan secara cepat, sopan, dan akurat sepanjang jam kerja yang akan kita sepakati bersama. Tugas utama: • Menangani semua sesi live chat, mulai dari sapaan awal hingga penyelesaian masalah atau eskalasi. • Menyediakan dukungan pelanggan dalam beberapa bahasa—minimal Bahasa Indonesia dan Inggris; bahasa tambahan menjadi nilai plus. • Mencatat setiap interaksi penting di dashboard yang kami gunakan (mis. Zendesk, Freshchat, atau platform serupa) agar tim lain bisa menindaklanjuti. • Melaporkan tren pertanyaan berulang dan memberi saran perbaikan pada FAQ atau alur layanan. Saya mengutamakan freelancer yang: &bu...