Phone Support Jobs

I run a small but busy online floral shop and need a friendly voice to greet callers, answer their questions, take phone orders, and resolve any hiccups that arise with deliveries or returns. All conversations happen by phone, so a clear, warm tone and solid command of spoken English are essential. Here’s what the day-to-day looks like: you’ll log into our cloud phone system from home, pick up inbound calls, guide customers through bouquet choices, enter the order details into our web-based checkout form, and, when necessary, track packages or arrange a replacement. Most customers simply want reassurance that their flowers will arrive on time; the few who call with a complaint expect empathy and quick solutions. The role is entry-level, and I’m happy to train you on our...

I need a reliable virtual receptionist who can handle overflow calls during regular Eastern Standard Time business hours and then keep the line open after hours and throughout the weekend. Every call will be in English and will involve either straightforward customer service inquiries or booking and adjusting appointments in our shared calendar. An intermediate-level background in phone support is ideal. You’ll greet callers with our company name, resolve basic questions from the FAQ script I’ll provide, schedule or reschedule appointments, and log each interaction in the CRM. Whenever an issue falls outside the script, just gather the details and forward the message to me by email or Slack. Expected deliverables • Calls answered within three rings at least 95 % of the t...

**MUST BE FLUENT IN SPOKEN ENGLISH COMMUNICATION** I need a reliable caller to take full ownership of our entry-level Customer Service recruiting pipeline. You will reach out to every applicant, run a brief phone screen that zeroes in on their communication skills, and record notes in our ATS. Once a candidate meets the bar, you will lock in a calendar slot with the hiring manager, follow up on no-shows, and—when given the green light—extend the offer and walk the candidate through next steps. I’ll supply the call script, scoring rubric, and system log-ins; you bring a friendly, confident phone presence, flawless English, and the discipline to work through a queue quickly during U.K business hours. Familiarity with Excel or any ATS/CRM is a plus, as you’ll be upda...

Virtual Assistant Needed to Contact U.S. Technical Support I need an English-speaking Virtual Assistant to handle a specific phone-based administrative task in the United States. The first assignment is to contact the technical support department for a dental X-ray equipment provider on behalf of a dental office in Florida. The assistant will need to: • Call the company’s U.S. technical support department • Explain that the dental office needs assistance with its equipment • Identify the correct support process or department • Gather the information required to proceed • Schedule a service call or appointment if appropriate • Follow up by phone or email if necessary • Send me a concise written summary of what was resolved and any next steps This...

I need a virtual assistant who speaks and understands English and Hindi with equal ease. Your core responsibility will be handling incoming and outgoing client phone calls on my behalf, keeping conversations clear, courteous, and professional. All calls will be placed through Zoom, so you should already feel comfortable using its dial-out feature, managing call recordings, and noting follow-up actions within the platform. Typical work will include greeting new leads, answering routine inquiries, and occasionally arranging follow-up appointments that I will confirm once you send me a brief call summary. Because phone communication is the only channel I want covered for now, strong verbal skills matter more than heavy multitasking; however, organised note-taking after each conversation is e...

I'm looking for a person that speaks excelent english and spanish to call a list of real estate agents with the objective of set up a face to face appoitment with our loan officer. Every appointment must be confirmed by phone, with clear notes left in the CRM system. I provide: • Access to the CRM and call script • Calendar link for real-time availability You deliver: • Successfully booked follow-up meetings entered in the CRM calendar • Same-day summary of calls made, connects, and appointments set Familiarity with real-estate terminology, confident phone etiquette, and reliable internet are essential.

We are looking to hire an appointment setter. You will have the leads provided as well as a script and basic training. Must book 3-5 appointments per day 30 hours a week with bi weekly payments at $8 an hour. We do also offer opportunity to grow with us. Please respond with a voice recording and your resume if you are interested. We are looking to hire asap.

Akşam 17:00 – sabah 05:00 vardiyasında, iki ayrı telefon hattıma gelen aramaları yalnızca Türkçe olarak karşılayacak deneyimli bir bayan sekreter arıyorum. İşin ana sorumluluğu, arayanları kibarca karşılayıp ilgili bilgileri alarak bana iletmek; bunun dışında toplantı planlama veya e-posta yönetimi beklemiyorum. Çağrılar sanal bir santral (VoIP) üzerinden size yönlendirilecek, bu nedenle güçlü ve kesintisiz bir internet bağlantınızın olması şart. Her aramanın sonunda kısa bir notu CRM’ime veya WhatsApp üzerinden iletmenizi rica edeceğim; böylece gece boyunca oluşan talepleri sabah hızlıca görebilirim. Sürekli gece çalışmaya uygun olduğunuzu, daha önceki benzer deneyimlerinizi ve kullanacağı...