Phone Support Jobs
Phone Support is a critical service for businesses as it provides customers with direct access to company representatives. Traditionally, customers would have to go through a lengthy IVR menu and wait in long phone queues before speaking to someone who can’s help them, making it difficult to maintain customer satisfaction. However, hiring a Phone Support Operator through Freelancer.com helps companies make their customer service more effective and maintain their customers’ satisfaction by rendering services quicker and in an effective manner on the phone.
A Phone Support Operator or customer service representative is responsible for interacting with customers over the phone, providing quick solutions and troubleshooting any issues they come across. They also ensure customers are getting the right product/service through efficient customer handling. Furthermore, they also monitor customer orders and keep track of any complaints that came in and help resolve them as soon as possible.
Here's some projects that our expert Phone Support Operators made real:
- Making outgoing and incoming calls to proactively approach customers
- Handling customer support inquiries via phone or live chat
- Responding to a range of questions from customers in english and other languages
- Scheduling appointments for customers
- Verifying products/services on sites
- Taking photos of locations
- Making calls to friends or family members for a particular purpose
Through Freelancer.com, companies can easily find an expert Phone Support Operator who is efficient, knowledgeable, and inspiring - all the qualities that are essential to providing efficient customer service solutions. We can assure our clients that all their needs will be taken care of when they hire a Phone Support Operator or Customer Service Representative here on Freelancer.com. So if you're looking to hire someone to provide excellent phone support services for your business then Freelancer.com is the right place for you! Don't wait any longer, post your project now and let our qualified professionals help your business reach even greater heights!
From 26,444 reviews, clients rate our Phone Support Operators 4.84 out of 5 stars.Hire Phone Support Operators
Project Title: Personal Assistant for China or Hong Kong I am looking for a personal assistant who can assist me with various tasks in China or Hong Kong. Fluency in Chinese is not a requirement for this position. Tasks may include business-related, tourism-related, or personal assistance tasks, depending on the specific needs at the time. The ideal candidate should be flexible and able to work remotely or be physically present in China or Hong Kong, depending on the task requirements. Skills and Experience: - Strong organizational and communication skills - Ability to handle various tasks and prioritize effectively - Familiarity with the local culture, customs, and surroundings in China or Hong Kong - Proficiency in English is preferred, but not mandatory - Previ...
I am seeking researchers in Hamburg, Germany to conduct market research for a bar audit. The ideal candidate should have good communication skills. You will have to own and android mobile device in order to be eligible for this project. You will visit 20 bars in the city of Hamburg every month and the payment for this project is €200 (per month) In each bar you will assess 1 product using our app that you will download on your phone. Product costs will also be covered at the end of the project. Training material will be provided before the project begins. Please Note: You must be available to complete the project within 10 days of every month. A start date and deadline will be provided every month. Specific requirements for the project include: - Conducting bar audits ...
We are searching a person for Part Time Job (4 hours a day) at the supermarket, $15 per hour. We can verify that the person spends 4 hours in the supermarket taking photos of products. That means $60 dollars for each day, $360 the week. This job involves going to a supermarket and taking photos of products (3 photos for each product). You'll only need a basic cell phone camera without editing photos. See attached sample photos. A list of product categories will be provided and there is no limit to the number of products to be shipped. If you are interested, leave a message and I will give you more information.
We are looking for someone to perform an in-person audit at a testing center in Munich. This audit is being conducted to assess if the staff on site is following the rules and regulations and are monitoring test takers to ensure there is no cheating going on. This is a great opportunity to help improve standardized test administration. We provide full training. Date is flexible, pays for 2 hours but you are only required to be on site for about 45 minutes. Please let me know if you are interested. ***PLEASE NOTE: Once you are booked the audit cannot be postponed or assigned to a different freelancer.***
We are looking for someone to perform an in-person audit at a testing center in Brighton & Hove. This audit is being conducted to assess if the staff on site is following the rules and regulations and are monitoring test takers to ensure there is no cheating going on. This is a great opportunity to help improve standardized test administration. We provide full training. Date is flexible, pays for 2 hours but you are only required to be on site for about 45 minutes. Please let me know if you are interested. ***PLEASE NOTE: Once you are booked the audit cannot be postponed or assigned to a different freelancer.***
Hello Freelancers, We're looking for customer support agents to join our team. Duties: - Taking Calls - Helping customers to place orders - Helping customers to locate their packages - Solving issues with customers - Order status - Answering emails Time Zone: Atlantic Standard Time Working Shifts: Saturdays and Sundays - From 9:00 am to 4:00 pm This is EXCLUSIVELY for a long-term position. Good luck!
I am seeking researchers in Stockholm, Sweden to conduct market research for a bar audit. The ideal candidate should have good communication skills. You will have to own and android mobile device in order to be eligible for this project. You will visit 20 bars in the city of Stockholm every month and the payment for this project is €200 (per month) In each bar you will assess 1 product using our app that you will download on your phone. Product costs will also be covered at the end of the project. Training material will be provided before the project begins. Please Note: You must be available to complete the project within 10 days of every month. A start date and deadline will be provided every month. Specific requirements for the project include: - Conducting bar audi...
I am looking for a consumer to conduct a store audit in Rio de Janeiro . -The project in a nutshell: -All information will be captured via our company's App that has to be downloaded by way of a link emailed to the successful candidate. -Visit 12 supermarkets in Rio, addresses will be provided. Assess packaging of products for our client, products include baby diapers, feminine hygiene products, kitchen paper and toilet paper. -10 samples per a product has to be assessed. E.g Product A is baby diapers, 10 of these will have to be looked at closely for defects. -If samples are good no photos are required, if samples have defects photos are required showing the defect clearly. -No products need to be purchased. -Good quality photos are essential. -Photos are required of the s...
Pre Employment Vetting (New Jersey) Background Checks Required: - Employment Verification Report Format: - Specific format required Deadline: - Completion of vetting process within 1 week Ideal Skills and Experience: - Experience in conducting employment verification background checks - Familiarity with New Jersey employment laws and regulations - Attention to detail and ability to accurately gather and analyze employment information - Strong organizational and time management skills to meet the 1-week deadline
I am seeking researchers in Zurich, Switzerland to conduct market research for a retail audit. The ideal candidate should have good communication skills. You will have to own and android mobile device in order to be eligible for this project. You will visit 20 bars in the city of Zurich every month and the payment for this project is €200 (per month) In each bar you will assess 1 product using our app that you will download on your phone. Product costs will also be covered at the end of the project. Training material will be provided before the project begins. Please Note: You must be available to complete the project within 10 days of every month. A start date and deadline will be provided every month. Specific requirements for the project include: - Conducting bar a...
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Hello Freelancers, We're looking for customer support agents to join our team. Duties: - Taking Calls - Helping customers to place orders - Helping customers to locate their packages - Solving issues with customers - Order status - Answering emails Time Zone: Atlantic Standard Time Working Shifts: Saturdays and Sundays - From 9:00 am to 4:00 pm This is EXCLUSIVELY for a long-term position. Good luck!