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Data entry is an important task, but choosing the wrong solution can seriously harm your company's productivity.
Phone Support is a critical service for businesses as it provides customers with direct access to company representatives. Traditionally, customers would have to go through a lengthy IVR menu and wait in long phone queues before speaking to someone who can’s help them, making it difficult to maintain customer satisfaction. However, hiring a Phone Support Operator through Freelancer.com helps companies make their customer service more effective and maintain their customers’ satisfaction by rendering services quicker and in an effective manner on the phone.
A Phone Support Operator or customer service representative is responsible for interacting with customers over the phone, providing quick solutions and troubleshooting any issues they come across. They also ensure customers are getting the right product/service through efficient customer handling. Furthermore, they also monitor customer orders and keep track of any complaints that came in and help resolve them as soon as possible.
Here's some projects that our expert Phone Support Operators made real:
Through Freelancer.com, companies can easily find an expert Phone Support Operator who is efficient, knowledgeable, and inspiring - all the qualities that are essential to providing efficient customer service solutions. We can assure our clients that all their needs will be taken care of when they hire a Phone Support Operator or Customer Service Representative here on Freelancer.com. So if you're looking to hire someone to provide excellent phone support services for your business then Freelancer.com is the right place for you! Don't wait any longer, post your project now and let our qualified professionals help your business reach even greater heights!
From 28,026 reviews, clients rate our Phone Support Operators 4.9 out of 5 stars.Phone Support is a critical service for businesses as it provides customers with direct access to company representatives. Traditionally, customers would have to go through a lengthy IVR menu and wait in long phone queues before speaking to someone who can’s help them, making it difficult to maintain customer satisfaction. However, hiring a Phone Support Operator through Freelancer.com helps companies make their customer service more effective and maintain their customers’ satisfaction by rendering services quicker and in an effective manner on the phone.
A Phone Support Operator or customer service representative is responsible for interacting with customers over the phone, providing quick solutions and troubleshooting any issues they come across. They also ensure customers are getting the right product/service through efficient customer handling. Furthermore, they also monitor customer orders and keep track of any complaints that came in and help resolve them as soon as possible.
Here's some projects that our expert Phone Support Operators made real:
Through Freelancer.com, companies can easily find an expert Phone Support Operator who is efficient, knowledgeable, and inspiring - all the qualities that are essential to providing efficient customer service solutions. We can assure our clients that all their needs will be taken care of when they hire a Phone Support Operator or Customer Service Representative here on Freelancer.com. So if you're looking to hire someone to provide excellent phone support services for your business then Freelancer.com is the right place for you! Don't wait any longer, post your project now and let our qualified professionals help your business reach even greater heights!
From 28,026 reviews, clients rate our Phone Support Operators 4.9 out of 5 stars.I have a ready-to-use phone script that needs to be delivered in a single, 15-minute call. The sole aim is to convince the listener to take the specific action laid out in the script, so a confident, friendly voice and the ability to follow phrasing exactly are crucial. Here is what you will do: • Place the call at the scheduled time • Read the script verbatim, adapting only tone and pacing to keep it natural. • Keep the conversation within the 15-minute window while ensuring the persuasion points land. You may use your own phone or a VoIP tool such as Zoom Phone, Google Voice, or Skype—whatever gives us a clear connection and allows you to record the session. Acceptance criteria – Call placed at the agreed time. – Script followed without omi...
Full-Time Virtual Assistant (Calls, Scheduling, Lead Response) Seeking a reliable Spanish-speaking Virtual Assistant (bilingual in English) to handle inbound calls, respond to consulting leads, and schedule appointments. This role is client-facing and requires excellent written and spoken English, strong grammar, and a professional communication style. Responsibilities: • Answer inbound calls and qualify leads • Respond to inquiries and follow up • Schedule appointments (Google Calendar/Calendly) • Reply to recruiters regarding contract roles with major tech companies Requirements: • Native Spanish (Latin American Spanish preferred) + fluent English • Excellent English grammar and professional writing • Strong phone presence and professionalism ...
We are seeking reliable and confident Remote Sales Outreach Specialists to join our international team. This is a fully remote role focused on outbound calling and lead engagement. The ideal candidate is comfortable speaking on the phone, can communicate clearly in English, and is results-driven. Key Responsibilities: -Make outbound calls to potential clients -Follow provided scripts and guidelines -Maintain professionalism and accuracy during calls -Submit brief call feedback when required Requirements: -Clear English speaking voice -Stable internet connection -Ability to work remotely and meet daily targets -Prior sales or calling experience is an advantage (but not mandatory) Eligible Countries: Applicants must reside in one of the following countries: -South Africa -Turkey -Bosnia ...
I need a dedicated professional to handle all incoming customer calls. The entire focus is phone support, so every interaction happens live on the line—no emails or chat channels at this stage. Clear, confident communication is the single most important skill for this role. Callers should leave each conversation with accurate answers and a positive impression of our brand. A warm tone, proper call etiquette, and the ability to record concise notes in our CRM are essential. Bonus points if you naturally solve problems and bring an empathetic approach, but the priority is crystal-clear verbal communication. You’ll receive a VOIP login, product FAQ, and a brief onboarding session. After a short shadow period you’ll take calls independently and escalate only those rare issu...
Full-Time Virtual Assistant (Calls, Scheduling, Lead Response) Seeking a reliable Spanish-speaking Virtual Assistant (bilingual in English) to handle inbound calls, respond to consulting leads, and schedule appointments. This role is client-facing and requires excellent written and spoken English, strong grammar, and a professional communication style. Responsibilities: • Answer inbound calls and qualify leads • Respond to inquiries and follow up • Schedule appointments (Google Calendar/Calendly) • Reply to recruiters regarding contract roles with major tech companies Requirements: • Native Spanish (Latin American Spanish preferred) + fluent English • Excellent English grammar and professional writing • Strong phone presence and professionalism ...
Я ищу надёжного диспетчера, который будет полностью закрывать приём входящих вызовов для нашей сервисной компании по ремонту и обслуживанию самой разной бытовой техники. Звонки поступают как на английском, так и на русском языках, поэтому свободное владение обоими обязательно. Работа простроена так: с 9-00 до 17-00 (по-умолчанию, можем обсудить сдвиг) вы отвечаете на входящие звонки клиентов, выясняете модель техники, характер неисправности и удобное время визита, фиксируете заявку в нашей CRM и оперативно передаёте её ближайшему доступному технику. Базовая координация — проверка, дошёл ли мастер до клиента, не изменилось ли время, и своевременное обновление статуса заказа. Мне важно: чёткая и грамотная устная речь, внимательность к деталям и ответственность за каждую заявку. О...
We are seeking a reliable customer support rep to handle email and phone support with experience in the telemedicine industry. Responsibilities: - Reply to customer emails quickly and professionally - Take inbound/outbound calls (orders, accounts, general questions) - Escalate complex issues and document all interactions in our system Requirements: - Fluent English (written + spoken) with minimal accent - Customer service experience (remote preferred) - Comfortable with email/CRM tools and phone systems Strong communication, problem-solving, and multitasking
I need a customer-focused professional who can mirror my own calm, courteous style when guiding customers to the information they need. Day-to-day work will involve answering product questions, tracking orders, and smoothing over the occasional complaint so every interaction ends on a positive note. You will: • Respond promptly in clear, friendly English. • Keep concise records of each interaction so I can see trends and recurring issues. • Escalate technical or billing problems you cannot solve yourself, following the procedure I’ll provide. • Send me a short weekly summary of volume handled, common questions, and any recommendations for improvement. To succeed you should already feel comfortable switching between email, chat, or phone as situations demand an...
I have a spreadsheet containing 1,588 customer records and I need to know, with certainty, which of those people still work at the companies listed. The core of the job is a phone-based employment check for every contact. You will place a quick verification call, confirm the individual’s current role or learn that they have moved on, and capture any new details that surface (updated title, replacement contact, bounce-back information, etc.). In addition we need to check the physical address details. Alongside the calls, please tidy up each email address so the file comes back to me ready for outreach—obvious typos corrected and any domains that no longer exist flagged. Full server-level pinging is not necessary; accuracy on current employment is the priority. Because I don&r...
Uzaktan çalışma sisteminde faaliyet gösteren bahis firmamızın Canlı Destek ve Çağrı Merkezi birimlerinde görevlendirilmek üzere ekip arkadaşları arıyoruz. Genel Nitelikler 20–35 yaş aralığında Türkçeyi yazılı ve sözlü olarak iyi derecede kullanabilen Pozisyon Bilgileri Canlı Destek Personeli Müşterilere bilgisayar üzerinden canlı chat sistemi aracılığıyla yazılı destek sağlanır. Günlük çalışma süresi 9 saattir ve bu süreye 1 saat yemek molası dahildir. 3 farklı vardiya bulunmaktadır. Yoğun dönemlerde ücretli fazla mesai yapılabilir. Maaş sabittir, pozisyon yükselmesi haricinde yılda 2 kez zam uygulanır. Ortalama aylık kazanç eğitim sürecinde 28.500₺, eğitim ta...
Data entry is an important task, but choosing the wrong solution can seriously harm your company's productivity.
Learn how to hire and collaborate with a freelance Typeform Specialist to create impactful forms for your business.
A complete guide to finding, hiring, and working with a skilled freelance typist for your typing projects.