Proyectos freelance Informática – Semana 20 de enero 2014
Proyectos freelance Informática – Semana 20 de enero 2014
We are a Telephony/IT company that requires tweaking and customization of the Freescout software. Our goal is to have a fully functional Customer Database, a Ticketing system, and Time-Control Reporting. We will begin the Project with PHASE1: CRM Customization and Call Logging. We have the Freescout CRM installed with the following Modules: • Customers Management (CRM) Module • Ticket Number Module • Office Hours Module • Reports Module • Time Tracking Module • Mobile Notifications Module • LDAP Integration Module PHASE 1 1. DELETE/PURGE current Customers Database and Tickets 2. Change field “COMPANY” to field “CUSTOMER” and make it the First Entry Field (Required) 3. Change fields “First Name” and “Last Name&...
Proyectos freelance Informática – Semana 20 de enero 2014
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