Custom build SalesForce Service Cloud CRM with possible Twilio integration

$250-750 CAD

Cancelled

Posted

almost 7 years ago

$250-750 CAD

Paid on delivery

We are in need of a customized SalesForce Service Cloud CRM (enterprise level) that is capable of allowing us to automate our customer intake process and customer service processes. Part of this involved connecting FormSite to SalesForce so that contacts/person accounts are created automatically. We may also like to (potentially) connect with Twilio in order to create an in-SalesForce call/messaging center, but are open to other suggestions. Our customer service team needs to receive notifications (whether on dashboard or via popup) when there are new applications, or when existing customers have contacted us, or if there are other tasks to be done. We also need a custom email filter built, allowing us to link specific emails with specific customer/person accounts.

Business Analysis

Salesforce App Development

Salesforce.com

Project ID: 14206290

About the project

13 proposals

Remote project

Active 7 yrs ago

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13 freelancers are bidding on average $636 CAD for this job

@MetaoriginLab

Hey We are a team of Technical Developers and have got expertise in such stuff. Ping me if you are looking for a quick resolution

$616 CAD in 5 days

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(0 reviews)

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@ITSSRC

We have integrated twilio for some of our custom app solutions developed to our clients. We are Salesforce partner company and we have certified salesforce developers and administrators.

$833 CAD in 15 days

0.0

(0 reviews)

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@melissamears83

I am a sfdc administrator at my work and would be happy to help you get your organisation started

$750 CAD in 20 days

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(0 reviews)

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@fcsolutions2013

Experienced CRM Consultant & Certified Analytics Professional with demonstrated track record driving growth, reducing costs, improving operations, and successfully creating solutions for complex business problems at both Fortune 500 and start-up organizations in domestic and global markets. Adept at managing comprehensive review and analysis of organizational operations, performing modeling, and developing and implementing CRM strategies and solutions that achieve consensus among key stakeholders across organization. TECHNICAL COMPETENCIES • Packaged Solutions: Salesforce Sales Cloud, Salesforce Service Cloud, Marketing Cloud, Google Ana-lytics. • Salesforce programming on Visu-alforce, Lightning components, Apex and API • Integration tool: Informatica on Cloud • Analytics tools and language : R & R studio, Tableau, Hive, SparkR, Big-data • Other tools: JavaScript and HTML • PM tool: MS project and JIRA for Agile development

$555 CAD in 10 days