Hello,
Thank you for the invitation. However, I am afraid I have no such "2- 3 years experience in a Customer Service capacity". I don´t really understand what is it all about / what you mean by that, specifically.
On the other hand, I have great communication skills and have also been the coordinator of a English ESL tutoring in a volunteer project for over 2 years long, which took place here in Brazil over vOIP (skype). I was responsable for the online classes given by high executives & professionals wordwide teaching more than 30 kids in Rio de Janeiro.
Cheers
Maria Thereza
Rio de Janeiro, Brazil