Customer Care & Sales - Bookings Support - Via Telephone / Email

Closed Posted Aug 19, 2014 Paid on delivery
Closed Paid on delivery

HI,

We're to hear from well organized teams which are flexible to handle volumes accordingly to our business flows. This project will be based on on-going relationship (monthly).

We're looking for people with experience in customer care and support, able to perform in tight time-frames by receiving a request by email and handle it over the phone with another counterpart, within few minutes to accomplish each single case Along with the call we require to perform activity of sales, which have to be carried out in a proper manner, because the lead is already provided.

Ideally we expect to be contacted by call -centre having multi-languages skills, equipped with phones and pcs. We provide all the software required, guidance, and all the support material. We expect to have quotes including the phone tariff (bundled with the operators).

In terms of volumes, we expect to go from 10 calls a day up to 200 in 18 months.

Please contact us only if you have all the requirements,

Thank you

Customer Support English (UK) Translator French Translator German Translator Spanish Translator

Project ID: #6345473

About the project

8 proposals Remote project Active Sep 25, 2014

8 freelancers are bidding on average $27 for this job

Marisa1963

I am the best candidate for this project because I have a similar experience with a topnotch call center company. A goal setter, hardworking, trustworthy and dedicated to my job. I can start as soon as possible and wi More

$25 USD in 1 day
(0 Reviews)
0.0
pushkar79

A proposal has not yet been provided

$25 USD in 1 day
(0 Reviews)
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dquise

Hi, I am a new Freelancer but I have been doing customer service and administrative tasks for about 10 years in the BPO industry. In saying that, I am confident that I can do this task fairly well. I am hoping t More

$30 USD in 1 day
(0 Reviews)
0.0
businessdevSOL

If you need more than 2 representatives - we can look for multi-language agents that can speak French and German, in $30 per hour - we can include a certain amount of minutes and 1 local DID number where you can forwar More

$35 USD in 1 day
(0 Reviews)
0.0
amandarevis

I am very goal and detail oriented and I have the time necessary to compete the tasks you require. I have experience in a call center, as a virtual assistant, and as a customer service representative.

$30 USD in 5 days
(1 Review)
0.0