MS excel has been my expertise since I have been working for Service design, project management, transitions. Below has been my regular activities:
• Maintaining policies, standards and models for service transition activities and processes
• Guiding each major change or new service through all service transition processes
• Coordinating the efforts needed to enable multiple transitions needed to be managed at the same time
• Prioritizing conflicting requirements for service transition resources
• Planning budget and resources needed to fulfill future requirements for service transition
• Reviewing and improving the performance of transition planning and support activities
• Ensuring that service transition is coordinated with program and project management, service design and service development activities
• Planning & coordinating the resources to ensure that the requirements of service strategy defined in the service design are effectively realized in service operations;
• Coordinating activities across projects, suppliers and service teams where required;
• Establishing new or changed services into support environments within the predicted cost, quality and time estimates;
• Establishing new or modified management information systems and tools, technology, management architectures, service management processes and measurement metrics to meet requirements established in service design;
So, I may be faster than other freelancers :)