Create a web listener

Budget $250 - $750 USD
Bids 8
Average Bid $878
Status Closed

Create a web listener to bridge the gap between two existing call center applications written in MS Access and [url removed, login to view] and Broadband Dynamics (BBD) hosted PBX (phone system) API which uses an http/JSON to post and receive hang up and make call events. Additional call status and call detail information is also available through the Broadband Dynamics web based API and will need to have the web listener receive events and pass them on to Microsoft Access as well as VB.NET. Today the two call center applications are not web based and communicate to a local server. The server running VariOS software and uses OCX to communicate with MS Access and a .dll to communicate with VB.NET. That server has an API with a method that allows checking the status/state of each call and to make new calls through clicking a button. We are looking to replace the VariOS software (application server and phone manager that allows for silent monitoring as well) with the Broadband Dynamics web based Telephony and call control tools. To facilitate this the web listener will need to be created. Primary functions are Make Call - Calling and Called phone number is passed from the MS Access/[url removed, login to view] environment and a call is placed. Hang up events will be sent from the BBD hosted PBX so the application knows to have a screen POP for call disposition. Call status also needs to be sent from the BBD hosted PBX to the MS Access/[url removed, login to view] application through the web listener so the click to call function will not work if the phone is already on a call, and receive updates for ringing, answered, etc. while calling.

Separately BBD will be providing near real-time access to call details, call states and dispositions to the customer to create their own reports through an existing system. This will likely be accomplished through providing database access to call information. I’ve attached the BBD API to reference for the HTTP posts that will be made. Agents will use a terminal server (remote) environment to initiate the click to call functionality (telephony control) and the Soft Phone Environment will be on their local network communicating via a private MPLS connection to the BBD hosted PBX.

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Bids on this Project

  • SevenStarInfo Profile Picture


    Ahmedabad,  India

    SevenStar Infotech provides custom website services including website design and development, consultation on website development, graphic design, Search Engine Optimization and website maintenance services. SevenStar Infotech is also a leading provider for mobile applications like iPhone, iPad and Android.

  • tudiptechnology Profile Picture


    Campbell,  United States

    Tudip Technologies is a value driven Software Services company. We deliver excellence in terms of dedicated and business-centric web solutions incorporated with innovation and expertise as the tools to achieve business goals. Our high quality, cost effective, reliable and scalable services have helped us in building an enduring relationship with our clients and customers. We differentiate ourselves from other competitors by being a strategic forward thinking consulting group, defining complete business solutions, processes, technology, metrics and revenue. We pride ourselves in defining practical solutions that deliver value for our clients. We transform organizations to win in the flat world. We offer flexible, customized, personalized and cost-effective outsourcing solutions and ensure the utmost confidentiality of sensitive business data and on-time and on-budget delivery. Our engagement models are flexible enough to meet the needs of both small and large business clients.

  • fabest Profile Picture


    BOURGES,  France

    Dear all, Bonjour, Web-design company with French and US engineers. Access/Excel/VBA expert since 11 years. Web-design expert since 8 years. IOS / Android expert since 7 years. I always focus to have client 100% satisfied of the work. I always focus on user friendly interfaces. Regards, Fabrice

  • lawSamuels Profile Picture


    London,  United Kingdom

    British university educated guys, a crackpot team of professionals. Using technology to help make the world a better place.

  • seekdeveloper Profile Picture


    Vellore,  India

    I am an experienced developer with proficiency in varied technologies available. Best work at affordable rates. Welcome to my profile. Are you looking for a senior developer to bring your great idea alive? If your answer is yes, you have visited the right profile. I am a senior developer/architect for more than 8 years of working experience in a Fortune 500 company. I have implemented more than 760 projects so far and I have satisfied clients in 36 countries now. I am proficient in following technologies: 1. Languages - PHP, Java, C#/C++, Objective C, .NET, Julia and Python 2. CMS - Wordpress, Magento, Joomla, VirtueMart, WooCommerce , Drupal, Opencart, Odoo, JomSocial osCommerce and Prestashop . 3. Framework - CodeIgniter, CakePHP, Smarty, Django, Yii, Kohana, Zend, Laravel and Symfony 4. I am also proficient in developing Mobile Applications (iOS and Android). For App development projects, I provide both native coding or cross-platform coding as per client's requirement. This includes UI, back-end and social networking app development services. For game development- cocos2d-x 2D games and unity 3D games including art design, in app purchase, ads, and multi-player. 5. Database - MySQL, SQL, PostgreSQL, NoSQL, MsSQL, MongoDB Oracle and SQLite 6. Server- Linux/Windows 7. Magento Extensions, Wordpress Plugins 8. Javascript/node.js/AngularJS/jQuery/ Web Toolkit/ Please initiate a chat in and feel free to discuss your requirements. I can build the project exactly the way you want and can provide valuable input (if needed) for better result. My responsibility is not just completing your project but also assisting after completion whenever required. I will there all the way contributing to your success. My goal is to keep my clients on the leading edge of information transfer technologies, adding significant value to their business. "You dream it. I build it!" Thank you for spending your valuable time on my profile.

  • crypthne Profile Picture


    Kediri,  Indonesia

    I have bachelor and master degrees in IT. My Primary skills include Java, Python, VB/.NET, ArcGIS, and PHP. Also database skills include MS Access, MySQL, and Oracle. My Other skills include server and network administration and maintenance with Linux/Unix and Windows Networking.

  • FabioFelgueiras Profile Picture


    Faro,  Portugal

    Coding is my Life, i love what i do, and i doit good, im perfectionist and can develop the solution that you need.

  • AleenaIlyas Profile Picture


    Lahore,  Pakistan

    We are a team of Software Engineers with core skills in Website, Mobile , Game and Desktop Applications Development. In Websites we can work in : 1. WP 2. PHP 3. ASP .Net 4. Java 5. ROR 6. Joomla 7. Big/ECommerce In Mobile we can work in : 1. iOS 2. Android 3. Windows In Game we can work in: 1. Unity 3d 2. 3d Max. 3. 3d Maya For all mobile platforms. In Desktop we can work in : 1. C# Apart from all these platforms we have great skills in basic languages of Programming including: 1. C 2. C++ 3. Java 4. Python 5. Linux 6. Databases 7. VB We have exceptional Writers and Logo Designers who can design your work according to your needs. Satisfying our clients with great work will always be our first priority. Apart from that we specialize in 1. Content writing 2. Essay 3. Blogs 4. Report writing 5. Letters