Database application with note taking ability for call centers
$500-1700 USD
Paid on delivery
Require a back office application for call center that has regular content addition and alteration with work-flow management for managing users. All actions performed by the users need to logged for future analysis and monitoring purpose.
Summary of whats is needed:
1. Landing login page
2. Home Page - multiple menus
3. Database storage and retrieval ability using a specific key
4. Upload documents
5. Transaction tracker (Notes) - Archives: comprises the previous conversation notes of the customer with the most recent conversation on top; New - add new note
5. Feature to link members into a family - Segregation/ Grouping
6. Email Provision - ability to send and receive email, automatically add cc and signature (sender email id will be provided by us)
7. Admin - role creation, list of pending actions, reports, feedback forms received from website, monitoring ability
Project ID: #6324117
About the project
13 freelancers are bidding on average $1423 for this job
Hello Sri Technocrat will provide fully interactive website for your project. As per the detail, Sri Technocrat will provide three template functional schemes and sample pages to make your choice for layout. It will More
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i have a very good experience on the software field specially oracle DB and oracle systems like EBSO
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Developing application on the platform SIReD. IIS server. Database: MS SQL server. Experience in developing applications for over 10 years. Done quickly and efficiently.