Contact Management System

Completed Posted Feb 7, 2004 Paid on delivery
Completed Paid on delivery

I want to develop a simple telesales application based on a conatc database that is still in development. I have to use Microsoft SQL Server as the database and need web based interfaces using ASP. I have a rough design of the datbase in access but need to refine this. The completed system should allow a manager to assign say a group of 5 operatives, a list of calls to make, selecting from customer categories such as company type, selecting all the marketing directors and their information including phone number and these will be assigned to the different operatives.

The system does not need to interface with any telecommunications software as the operatives can simply use a normal telephone, however it does need a web based administration interface and also a facility to record the result of a call and to schedule a call back if neccessary.

## Deliverables

1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done.

2) Installation package that will install the software (in ready-to-run condition) on the platform(s) specified in this bid request.

3) Exclusive and complete copyrights to all work purchased. (No GPL, GNU, 3rd party components, etc. unless all copyright ramifications are explained AND AGREED TO by the buyer on the site per the coder's Seller Legal Agreement).

4) Design documentation of the completed system including, dataflow diagrams, entity life histories, and a logical data model of the database.

5) web based administration interface for creating, deleting and editing information in the database, as well as conducting searches on the data, returning a web page with the requested data.

6) a web based telemarketing function that allows a manager to assign calls to different user and allows users to view information about the clients they are calling and to record different actions that they take, e.g. scheduling a call back as no answer, completing a customer order, etc.

7) A function so the system can be used to create a direct fax application which would search the database given certain criteria and export the fax numbers to a software program such as winfax.

## Platform

Windows NT, XP.

MS SQL Server

All 3.0+ versions of internet explorer and Netscape.

ASP PHP

Project ID: #3093041

About the project

12 proposals Remote project Active Feb 14, 2004

Awarded to:

dimaparashin

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$76.5 USD in 20 days
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3.4

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