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Contact Management System

$250-750 USD

Closed
Posted almost 11 years ago

$250-750 USD

Paid on delivery
I am looking for an application that will automatically receive e-mail from a mail box - this might be a pop3 mail box or an IMAP mail Box. This then needs to put the mail into a "queue / holding screen". On receipt this needs needs to send a reference number to the sender and confirmation of receipt From queue / holding screen a user can assign this mail to someone to deal with. Once the contact has been allocated, it needs to notify the contact to go into the system and view the contact. The send also needs to be notified about the allocation and the update that it has been assigned. Should the contact not have been allocated in a specific amount of time this needs to be automatically escalated to a manager The above needs to be recorded against the contact reference number Once the contact does an update, the this needs to be recorded against the contact reference number and the update needs to be sent to the sender (unless the update is marked as private) If a contact has not acted upon an assigned task within a specified time, the system is to automatically escalate the contact to the line manager of the assigned person. Marking something as private means it may only be visible to people within the company and not outside of the company. All contacts need to be recorded and be retrievable. All e-mails need to have the ability to save attachments as well and view them on the contacts. For more detail requests, please can you post this in the public forum. All source code is to be provided. Database must have option for MyQL or MSSQL The systems needs to have a authentication and authorisation for screen levels There needs to be a graphing ability on types of contacts (contacts as in communication events eg complaints, equiries ets) There needs to be a graphing ability on open contacts (as in communication events) The system needs to support the same for a manual entry - not via e-mail - in the event it is a call in. Please do not PM and state that on discussion we can get to a price. I am looking for a price in the quote, and queries are to be requested in the open forum. All communications to be done via freelancer and not via skype / e-mail / other chat system.
Project ID: 4581627

About the project

31 proposals
Remote project
Active 11 yrs ago

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31 freelancers are bidding on average $577 USD for this job
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Hello, I am an expert .NET programmer with over 15 years of application design and development experience. I have created many contact management applications and have a good understanding of what you are interested in doing. I will be able to provide an initial version of the application within a few days of bid acceptance, and will then complete the project based on your feedback. I quoted 10 days but believe we can finish in much less time. Please let me know if you have any questions. I look forward to working with you.
$526 USD in 10 days
4.9 (275 reviews)
7.6
7.6
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I have already been a part of a development team which involved development of CRM (Ticket creation from email). wherein I developed an application which parsed incoming emails (With a predefined subject format) using IMPA/MAPI/POP3 protocols and created an entry into SQL database. I have gone through your requirements and I can do it easily. Please check your PM for more information.
$477 USD in 14 days
4.9 (76 reviews)
7.3
7.3
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Hi, I have read the description and it is quite enough to start with. Finer details can be discussed as needed. Ready to start ASAP. Please let me know the preferred programming language. Thanks
$789 USD in 20 days
4.8 (169 reviews)
7.1
7.1
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Hello what i understand from your description is that, 1. You have an email address 2. There is a main client itnerface for manager that list all emails from there. 3. The manager can then assign the case to the support staff, if not an alert will be generate after specified time and sender is also notified by email 4. Incase the assigned operator doesnt act in specified time then alert will be generate to manager please let me know if my understanding is correct. i plan to do it as a windows app and a centralized server, i will choose MS SQL Server as the database. Please let me know if this works PS. i am a developer my self not an outsourcer or a time waster. Regards Umer
$833 USD in 3 days
5.0 (39 reviews)
6.7
6.7
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Hi,Ready to start. Check PMB please.
$447 USD in 12 days
4.9 (39 reviews)
6.8
6.8
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Hi, our team is experienced in .Net application. We suppose to implement the task by C# and MS SQL 2008 R2. We are ready to start.
$747 USD in 20 days
5.0 (33 reviews)
6.6
6.6
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Hi .Net C# VB expert here. Please check private message Thanks
$526 USD in 15 days
4.7 (40 reviews)
6.7
6.7
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hi i can do this contact application for you, regards, adnan
$833 USD in 15 days
4.9 (15 reviews)
5.9
5.9
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I am a 8 year old veteran Microsoft certified Web Developer (MCTP). I have already written a web application that uses a pop3 account to retrieve and write emails, to extend to a queue based system would only be an extension to the existing application. Through hard work and tenacity I can complete this project in a timely fashion.
$500 USD in 7 days
5.0 (19 reviews)
5.2
5.2
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interesting project ... would love to work with you ...
$515 USD in 8 days
4.8 (44 reviews)
5.5
5.5
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I am ready to start this project...
$526 USD in 5 days
4.9 (14 reviews)
4.7
4.7
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Hi, I (Myself a senior ASP.NET programmer using C# and VB) have a team having experience of more than 5 years in developing web and mobile applications. I have a team of expert programmers who write robust and bug-free codes at the very first instance. After seeing our quality of work and the cooperation offered to you even after the work has been delivered to you, you'll come to us again and again to avail our services. I read through the job details extremely carefully and I am absolutely sure that I can do the project very well. I can achieve the results that you are asking for within your timeframe and budget. I am confident I can exceed your expectations and I would love to work on your project. Thanks, Murtaza
$666 USD in 15 days
5.0 (12 reviews)
4.6
4.6
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Hello! I would like to help you! Best regards, Adi
$750 USD in 60 days
4.5 (6 reviews)
5.1
5.1
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I have experience developing applications that can work with IMAP and POP3 mail boxes. I propose to develop and supply the application with Visual Studio 2010 in 10 days from the date of acceptance of my bid.
$555 USD in 10 days
5.0 (3 reviews)
3.7
3.7
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Hi, i can do it .
$290 USD in 25 days
4.9 (5 reviews)
3.4
3.4
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Kia ora! [The Administrator removed this message due to advertising of a third-party website which breaches our Terms and Conditions.] are a NZ based web and software design company who have seen you here on the freelance market and are really excited about working with you and treating you to the full service, professional experience.
$721 USD in 17 days
3.0 (2 reviews)
4.8
4.8
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hi dear friend , i did your mail and task management separately. please check your PMB
$250 USD in 8 days
5.0 (2 reviews)
3.0
3.0
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We are a team of 25+ creative members. We have 7+ years of experience in Graphics Design, Web Design & Development, E-Commerce Development, iphone/Android Development, SEO (Search Engine Optimization). We have completed more than 300+ projects worldwide. We serve best design and service to our clients. Please check our Portfolio to check our work.
$515 USD in 12 days
5.0 (3 reviews)
2.9
2.9
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Our Team ready to start work on your project. please check more details PM.
$466 USD in 10 days
5.0 (5 reviews)
2.6
2.6
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hello sir i have knowledge about send/receive mail also manage them
$555 USD in 4 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of KENYA
Westville, Kenya
5.0
31
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Member since Oct 5, 2010

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