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Manage relationship with London based housing company

€6-12 EUR / hour

Closed
Posted over 1 year ago

€6-12 EUR / hour

Our freeholder (a UK based company) need to be regularly contacted to make sure that repairs are carried out and that resolutions are reached regarding an ongoing complaint we have with them. We don't have time to manage this. We need someone to call them twice per week, write follow up emails, and transcribe and keep records of all calls and correspondence. You will act on our behalf, keeping us updated, and passing any decision making onto us.
Project ID: 34812912

About the project

23 proposals
Remote project
Active 1 yr ago

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23 freelancers are bidding on average €9 EUR/hour for this job
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I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support to clients using softwares including Zendesk, Gorgias, Slack, Tawk, Outlook, Facebook, Live Chat, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.
€6 EUR in 40 days
5.0 (1 review)
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hello, after carefully reviewing your project I can tell that you need someone with a clear understanding of English language and experience of a professional transcriber with a lot of patience and punctuality, luckily as I have a bachelor degree in English and years of background in customer support and I am sure I can deliver you high quality work if you are interested please contact me and we can discuses the terms further my clients happiness has always been my top priority. sincerely
€9 EUR in 40 days
0.0 (0 reviews)
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Hi, I am ready for this job If you are worried, I will treat you as well as your customer. You will not receive any complaint.
€9 EUR in 40 days
0.0 (0 reviews)
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Hello sir, I think I am right for the job. I assure you that I will do this work with utmost sincerity and honesty. I should get this chance. Thank You..
€8 EUR in 1 day
0.0 (0 reviews)
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Hi, I understand perfectly your requirements. I am ready to start right now. I have strong knowledge about it. I am ready to start work right now and can assure the best service from my end. Waiting for your good response. Let me know more details about the project. Click on the "CHAT" button so we will discuss it in detail. I'm always online and available. Please feel free to contact me at any time. I am available 24/7 for support. Best Regards Syed
€18 EUR in 40 days
0.0 (0 reviews)
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Hi, I have more than 11 years of work experience with International BPO and my major role was to do make and receive calls and help customers hence I see myself fit for this role to help you in an efficient manner also as I also have done back office job I can easily keep you updated on the work done through emails everyday. Looking forward to work with you on this project.
€9 EUR in 40 days
0.0 (0 reviews)
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Hi! I m glad to hear that you are providing an opportunity which is very relevant to my experience and skills. I Deepak sharma have 6 month experience of customer support and data entry with think and learn pvt. Moreover I will fulfill all my duties timely and accurately. If u prefer me I will provide you with the best outcome with my dedication and hardwork. Thank you.
€12 EUR in 60 days
0.0 (0 reviews)
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Hi! I am Karen Crista Onadia, and I would like to show my interest in applying for thjs job. I've been with customer support for over 3 years. I am assisting clients over the phone, chat and email. I am reliable, self-driven, detail oriented and progress driven professional. Please let me be part of your team for me to help you, by doing this you will also help to become better. Hoping to hear from you soon and thank you for your time. Sincerely, Karen
€9 EUR in 40 days
0.0 (0 reviews)
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Hi there, as an experienced executive assistant with 15+ years experience, let me help you handle your tasks such as contacting your freeholder, email management, transcription, ensure repairs are carried out by contacting them regularly as well as resolving all issue. Let's talk further about this role and how i can help you. Kind regards, Patience
€10 EUR in 40 days
0.0 (0 reviews)
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Good day, I am interested in the copy typing work available. I am new to the freelancing market but, I have 15 years of experience in Sales and Administration, specializing in Microsoft Word, Excel, PDF, PowerPoint, Pastel Accounting and Typing. I pride myself in delivering high quality, professional work in the time frame it is needed. Please note I cannot talk to anyone on TELEGRAM unless we are mutual contacts. I do not accept any work where I need to pay to start the work. My Telegram name is @CindyDwy Looking forward in working with you.
€10 EUR in 60 days
0.0 (0 reviews)
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Hi am joy,am a new freelancer and would like to make an impressive of myself i would to to handle this job as i have five years of experience in customer service and english spelling I would be so grateful if you consider me worthy
€9 EUR in 40 days
0.0 (0 reviews)
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Hi there, I'd be very glad to help you with this project. Calling out to the UK based housing company you mentioned above to encourage repairs and monitoring their status until completion is something I think I would be very capable of and happy to do for you. I'm a UK native and live in the UK. I have a great deal of experience resolving complaints in the most appropriate way possible owing to my extensive experience in the hospitality industry (including over the phone, by email and of course in person as your project requires). Would be great to hear back from you, thanks so much.
€10 EUR in 40 days
0.0 (0 reviews)
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Hey i am offering you to work with me . happy to work with you . i can gives my best work for you give me a chance one's .
€9 EUR in 40 days
0.0 (0 reviews)
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Read your job proposal and I believe I can deliver best results in terms of reaching out to the clients & providing best feedback. Regards Esther
€10 EUR in 40 days
0.0 (0 reviews)
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I find it easy to deal with clients and resolve conflicts, always aiming at what is best for both the company and the client.
€10 EUR in 20 days
0.0 (0 reviews)
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Hi, I read the job post and would to help you with managing relationship with a London based housing company. I have over four years experience in the customer service industry handling calls, chat, and email. With this experience, I can confidently say I can handle the job. Inbox me for more details to be discussed. Hoping to hear from you soon! Kind regards, Rio Albiso
€9 EUR in 20 days
0.0 (0 reviews)
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I'm an expert in Typing with higher speed typing certification. I am sure and confident that i will submit the project on time. Please message me so that we can discuss and work on this project.
€7 EUR in 40 days
0.0 (0 reviews)
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I have a team of experienced agents and we are currently doing outbound calls for a health insurance company in the US where my agents give insurance options to customers. Each agent is generating an average of 10 leads per day. This is a transfer-type campaign and we transfer those qualified customers to the Licensed Agents in the US. We also have experience in outbound sales calls for AT&T, solar, online local search, real estate, HVAC. Other experiences we have are technical and customer support, research, data entry, appointment setting, handling ticketing systems, lead generation, real estate appointment setting. All my agents are based in my office, thus the reliability. We have 2 internet providers and I have an IT team on a 24x7 schedule to provide tech assistance to all my agents. We are up-to-date with the current technologies, like desktop sharing (teamviewer, citrix, gotomeeting), CRM/project management tools (Salesforce, Zoho, Asana, etc.), cloud services and VoIP (we have used ringcentral, vicidial and other dialers). We have experience with word-processing software and spreadsheets (e.g. MS Office, google drive) and we're knowledgeable with online calendars and scheduling (e.g. Google Calendar).
€6 EUR in 40 days
0.0 (0 reviews)
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I proficiency in this sector will not only make work done on time but also ensure it's done to perfection. Looking forward to working with you.
€9 EUR in 40 days
0.0 (0 reviews)
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This is a communication task that requires detail and patience. I understand how important it is to have the facts when trying to resolve an issue. As a competent communicator I can liaison with the freeholder regularly and provide comprehensive updates. English is my native tongue.
€9 EUR in 40 days
0.0 (0 reviews)
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About the client

Flag of SPAIN
El Perello, Spain
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Member since Oct 1, 2022

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