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Job Title: AI Voice & Automation Specialist (GoHighLevel + VAPI) Overview: We are an AI automation agency focused on helping service-based businesses (primarily insurance agencies) capture, qualify, and convert leads using advanced AI systems. We are looking for an experienced AI Voice & Automation Specialist who can build and deploy intelligent voice receptionists, chatbots, and multichannel communication systems inside GoHighLevel (GHL), integrated with VAPI or similar tools. This role is for someone who can go beyond basic setups and build high-performing, human-like AI systems that can handle real business conversations, book appointments, and manage lead flow efficiently. You will be responsible for building two core systems: * System 1: AI Receptionist using GoHighLevel native AI * System 2: Advanced AI Voice + Chat System using Vapi integrated into GoHighLevel Key Responsibilities: * Build and deploy AI voice receptionists using GoHighLevel (GHL) and VAPI * Integrate VAPI into GHL workflows, pipelines, and CRM systems * Develop advanced conversational flows and complex prompt engineering for realistic AI interactions * Create AI systems that can: * Answer inbound calls within seconds * Qualify leads based on custom criteria * Handle objections and FAQs * Book appointments directly into calendars * Build and optimize chatbots for multichannel inbox, including: * SMS * Website chat widgets * Facebook Messenger / Instagram (if applicable) * Design conversation logic that adapts dynamically based on user responses * Ensure seamless handoff between AI and human agents when needed * Test, troubleshoot, and continuously optimize AI performance * Document workflows and system architecture for internal use Required Skills & Experience: * Proven experience with GoHighLevel (GHL) automation and CRM systems * Hands-on experience with VAPI (or similar AI voice platforms) * Strong background in prompt engineering for conversational AI * Experience building AI voice agents that sound natural and handle real-world scenarios * Knowledge of API integrations, webhooks, and automation logic * Experience with chatbot development for SMS and web chat * Ability to map out and implement complex conversational flows Preferred Qualifications: * Experience working with agencies or lead generation systems * Familiarity with sales processes (especially appointment setting) * Understanding of insurance or local service business workflows * Experience improving AI conversion rates (not just building systems) What Success Looks Like: * AI answers calls within 30–60 seconds and engages naturally * Leads are qualified and booked automatically with minimal errors * Chatbots respond intelligently across multiple channels * Systems reduce missed opportunities and increase booked appointments * Continuous improvements in conversation quality and conversion rates Project Scope / Engagement: * Freelance or contract (with potential for long-term work) * Opportunity for ongoing work as we scale To Apply, Please Include: * Examples of AI voice agents or chatbot systems you’ve built * Tools and platforms you’ve used (GHL, VAPI, etc.) * Brief explanation of how you approach prompt engineering * Any metrics or results (conversion rates, booking rates, etc.) * Estimated pricing for similar projects Important: We are not looking for beginners or basic chatbot builders. We need someone who understands how to build advanced, conversion-focused AI systems that can operate in real business environments.
Project ID: 40383946
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174 freelancers are bidding on average $501 USD for this job

Hi, This is Elias from Miami. I checked your project description and understand you’re looking for an AI Voice and Automation Specialist to enhance your GoHighLevel platform with advanced automation features. My experience includes developing AI chatbots and integrating various APIs to streamline processes effectively. I’d love to discuss how we can work together to achieve your goals and implement the best solutions for your project. I have a few questions to get a better understanding: Q1 – What specific user roles do you envision for the different stakeholders in the system? Q2 – Are there any existing systems or tools you would like to integrate with GoHighLevel? Q3 – What kind of scalability or future enhancements do you anticipate for this automation project? Looking forward to hearing from you.
$500 USD in 5 days
7.1
7.1

Hi I have hands-on experience building AI automation systems using GoHighLevel, API/webhook integrations, and conversational AI flows for lead capture, qualification, and appointment booking. The main challenge in this kind of system is not just connecting GHL and VAPI, but designing voice and chat agents that handle real conversations reliably while syncing perfectly with pipelines, calendars, and CRM logic. I solve that by structuring conversation flows with clear intent handling, fallback logic, and prompt engineering that balances natural language with controlled outcomes, so leads are qualified, objections handled, and bookings completed without breaking the workflow. I also ensure tight integration between voice/chat layers and GHL automations so every interaction is tracked, triggered, and recoverable. I’ve worked on multichannel systems (voice, SMS, chat) where performance is measured by response quality and conversion, not just functionality. My approach includes continuous testing, iteration, and optimization to improve booking rates and reduce drop-offs while keeping human handoff smooth when needed. The result is a stable, scalable AI system that behaves consistently in real business environments. Thanks, Hercules
$500 USD in 7 days
6.9
6.9

Hello, I will build both systems — the GHL native AI receptionist and the VAPI-integrated voice + chat system — with conversation logic tuned for insurance lead qualification, objection handling, and automated appointment booking across SMS, web chat, and voice. For prompt engineering, I will structure each agent with layered system instructions — a base persona, dynamic context injection from GHL custom fields, and fallback routing rules. This ensures the AI adapts mid-conversation based on lead data already in your CRM, rather than following a rigid script that breaks on unexpected responses. Questions: 1) Are you using GHL's native calendar or an external tool like Calendly for appointment booking? 2) Do you have existing conversation scripts or qualifying criteria for insurance leads, or will I design those from scratch? Looking forward to talking through the details. Kamran
$270 USD in 10 days
6.2
6.2

✅ Lovable AI Expert | AI Development | AI Chatbot | Game Development ✅ Hi, Thank you for considering this opportunity! I bring extensive experience in implementing custom solutions powered by LLMs, conversational AI, and intelligent automation. Recently I have been working on Lovable AI for developing a gaming platform using it, complete with chat-based agent logic, expressive front-ends, and backend integrations. Due to NDAs, links aren’t public—but once you open the chat, I’ll share live demos and walkthroughs. In other project, implemented a fully automated AI agent system for intelligent meeting creation using ElevenLabs Conversational AI and Gemini (via a custom agent brain). The flow integrates voice interaction, natural language processing, location precision, and frontend. Whether you're building an internal assistant, a public-facing voice agent, or an integrated AI productivity tool, I can help bring your vision to life with robust, scalable architecture and a human-like user experience. I would love to connect and explore how we can contribute to your AI initiative. PS - Please pan the budget for now and discuss over chat. Regards, Srishti
$750 USD in 30 days
6.3
6.3

Hi Erwin, I’m a mobile developer with experience building clean, scalable Android apps from idea to release. Since your concept is still open, I can help shape it into a focused, user-friendly product while keeping the architecture future-proof. How I’ll approach this: Discovery & Flow: Define core features, user journey, and MVP scope with you UI/UX: Modern, minimal interface following Material Design guidelines Development: Clean architecture with scalable code, API integrations, and local storage (Room/SQLite if needed) Delivery: Fully documented source code + release-ready APK Tech Stack: Kotlin (primary) + Jetpack (ViewModel, Navigation, Room) REST APIs (Retrofit) Optional: Flutter if you want cross-platform later Timeline: MVP: 2–4 weeks depending on feature scope Questions: What problem does your app aim to solve? Any reference apps or inspiration? Will the app require user accounts or backend services? Do you plan to expand to iOS later? I can share relevant app examples and start immediately. Let’s shape this into a strong, launch-ready product. Thanks....
$500 USD in 7 days
6.0
6.0

I'm Raman, the founder of CnELIndia, a globally recognized web and app development enterprise. With an extensive 18-year experience, my team and I are well-versed in AI Development, API Integration and CRM systems – skills indispensably important for realizing your project's vision of an advanced AI Voice & Automation Specialist. Our thorough understanding of tools like GoHighLevel (GHL) automation and CRM system including VAPI coupled with expertise in prompt engineering make us uniquely qualified for this job which requires a nuanced comprehension of interrelated contexts and workflows. Our history of creating sophisticated conversational AI flows within complex pipelines will directly contribute to your requirements of intelligent voice receptionists, chatbots, and multichannel communication systems. Our deep-seated understanding of sales processes gleaned from building solutions centered around appointment setting can be invaluable here too; something to consider when comparing potential freelancers for this project. Overall, as a freelance or contract collaborator, you'll find our dedication to producing significant results a great asset
$500 USD in 7 days
6.1
6.1

Hi - the hard part here isn’t connecting GHL to VAPI, it’s making the conversation hold together under real call conditions. Voice agents often sound good until a user interrupts, changes intent mid-call, or the booking step hits calendar conflicts. That’s where drop-offs happen, so I treat turn-taking, state memory, and booking confirmation as one controlled loop rather than separate pieces. The flow is: inbound call is answered quickly -> agent captures intent and qualifies (coverage, location, urgency) -> handles objections and FAQs -> checks calendar availability -> books and confirms -> writes structured data back to GHL pipeline -> follow-up via SMS/chat keeps context -> human handoff triggers with full transcript when needed. The part to get right early is the state and booking contract between voice agent and GHL, because it affects both conversion and reliability. This comes together cleanly once that layer is set right.
$500 USD in 7 days
5.4
5.4

Hey, I’ve reviewed your requirements and understand you need advanced AI voice and chat systems inside GoHighLevel using VAPI that can handle real conversations, qualify leads, and drive bookings with high conversion. The focus is building human like interactions, fast response times, and automation that directly impacts lead flow and revenue. I will build both systems starting with a native GHL AI receptionist for fast inbound handling, then a VAPI powered voice and chat layer integrated via webhooks and APIs. I design conversational flows around real sales logic including qualification, objection handling, and appointment setting, using structured prompt engineering with fallback paths and human handoff. I have worked with multichannel setups across SMS, chat widgets, and CRM pipelines, ensuring consistent behavior and tracking. My approach focuses on performance, not just setup. I continuously test conversations, refine prompts, and optimize flows to improve booking and response quality over time. I can share relevant automation examples and walk through my process for building scalable, conversion focused systems. I am ready to start immediately and align with your team for ongoing improvements. Best regards, Muhammad Adil Portfolio: https://www.freelancer.com/u/webmasters486
$450 USD in 8 days
5.1
5.1

I HAVE BUILT HIGH-CONVERTING AI VOICE AGENTS + GHL AUTOMATION SYSTEMS THAT BOOK APPOINTMENTS AND HANDLE REAL CUSTOMER CONVERSATIONS. Hello, I can design and deploy both your core systems—GHL AI Receptionist and VAPI-powered Voice + Chat system—with a strong focus on conversion, natural interaction, and reliability. Approach: • Map full lead journey (call → qualify → book → CRM sync) • Design dynamic conversation flows with objection handling • Implement human-like voice agents using structured prompt layers + memory • Continuous optimization based on real conversation data Core capabilities: • GHL automation (pipelines, workflows, calendars, triggers) • VAPI integration (low-latency voice, real-time responses) • Multichannel bots (SMS, web chat, Messenger/Instagram) • Smart qualification logic + appointment booking • Seamless AI → human handoff with context retention • Webhooks/API integrations for full system sync Prompt Engineering Approach: • Layered prompts (system + intent + fallback logic) • Context-aware responses using conversation state • Objection handling trees + adaptive replies • Continuous refinement using failed/edge-case logs Results delivered: • 40–70% increase in booked appointments • <5 sec response latency for chat / instant call pickup • Significant reduction in missed/unqualified leads I focus on building AI that doesn’t just respond—but converts. Happy to walk through live demos and discuss your exact use case.
$500 USD in 7 days
5.0
5.0

... Hello! I am a Florida-based senior software engineer with over 15 years of experience in AI automation, CRM, and API integration. I carefully reviewed your project description and I'm excited about the opportunity to contribute to your AI Voice & Automation development using GoHighLevel and VAPI. To ensure I understand your needs fully, could you please clarify the following questions? 1. What specific functionalities are you looking to implement in the AI voice automation system? 2. Are there any existing tools or platforms that you would like me to integrate with GoHighLevel? My expertise includes building intelligent workflow automations and AI-powered tools, with a strong focus on Natural Language Processing and chatbot development. I’ve successfully developed similar solutions, like a custom CRM integration for a marketing agency and an AI chatbot for a small e-commerce platform. I suggest we break the project into phases: initial requirements gathering, design, development, and testing to ensure we meet your goals effectively. I’m committed to delivering a solution that is not only technically robust but also aligned with your business objectives. Let’s chat about how I can help you achieve your vision! - James
$500 USD in 5 days
4.4
4.4

Hi, to hit your requested points first I build strictly in Vapi and GHL and usually see about a 40 percent bump in booked appointments for agencies, my prompt approach focuses heavily on endpointing and interruption handling so the AI actually sounds human and doesn't talk over the lead, the technical secret here is routing Vapi's function calls through a custom webhook to update the GHL calendar and pipeline tags instantly for seamless human handoff, send me the prompt framework you have in mind and let's go
$390 USD in 5 days
4.4
4.4

I can design and implement advanced AI voice and automation systems tailored to GoHighLevel and VAPI. This includes building natural, human-sounding voice flows that handle lead qualification, follow-up, and appointment booking while staying aligned with your current funnel strategy. I’ve worked with agencies and automation teams to architect multi-step GHL workflows, integrate external AI services, and optimize routing, triggers, and fail-safes. My experience includes configuring VAPI / voice agents, managing call logic, and continuously refining flows based on performance data. My approach would be to audit your current setups, define clear voice use cases, map end-to-end journeys, then build, test, and iterate the automations in GHL with tight VAPI integration. Documentation and handover are included. I would love to chat more about your project! Regards
$500 USD in 7 days
4.4
4.4

Hi, I have 9 years experience in (GoHighLevel, VAPI, AI voice agents, prompt engineering, webhook/API integrations, and multichannel chatbot automation). For this project, I am going to build high-conversion AI systems by combining GHL workflows with VAPI voice agents, designing natural conversational flows that qualify leads, handle objections, and book appointments directly into calendars, while ensuring smooth handoff to human agents and continuous optimization based on real interaction data. I’ve built similar AI receptionist and chatbot systems that improved booking rates and reduced missed calls through precise prompt design and automation logic. You can expect clear communication, fast turnaround, and a high-quality result. Best regards, Juan
$500 USD in 3 days
4.0
4.0

Hi there, A strong fit for this work, with experience building advanced AI voice agents and automation systems using GoHighLevel, VAPI, and multi-channel workflows. Clear understanding of your requirement to create high-converting AI receptionists and chat systems that handle calls, qualify leads, manage objections, and book appointments seamlessly. Hands-on expertise with prompt engineering, API/webhook integrations, and conversational design ensures natural interactions, reliable automation, and smooth human handoff. Risk stays minimized through structured flow design, continuous optimization, and performance tracking to improve conversion rates. Available to start immediately happy to share voice/chat systems and discuss approach. Recent work: https://www.freelancer.com/u/chiragardeshna Regards Chirag
$250 USD in 7 days
4.2
4.2

Hi, this is Kris from McKinney, Texas. I’ve reviewed your role and it’s centered on building conversion-focused AI voice and chat systems inside GoHighLevel, with deeper integration using VAPI for more advanced, human-like interactions. The main challenge here is not just wiring tools together, but designing conversation logic that consistently qualifies leads, handles objections, and drives bookings while maintaining natural, low-friction dialogue. My approach would be to architect two layered systems: a fast-response AI receptionist within GoHighLevel for immediate engagement, and a more advanced conversational engine powered by Vapi for deeper qualification and dynamic dialogue handling. I’d design structured conversation trees with fallback logic, intent recognition, and objection-handling paths, then connect everything through webhooks and workflows so bookings, tags, and pipeline stages update in real time. Q1: Do you already have call scripts and qualification criteria defined, or should those be developed from scratch? Q2: Which calendar system are you using for booking (GHL calendar, Google Calendar, etc.)? Q3: What are your current benchmarks (call answer rate, booking rate) so we can measure improvement? Regards, Kris
$500 USD in 7 days
4.6
4.6

VAPI's tool-call response window runs about 5 seconds before callers notice lag, so every GHL action I hook mid-conversation has to be lightweight: tag a contact, update a field, fire a workflow. The heavier operations like calendar booking and pipeline stage changes go in post-call webhooks where latency doesn't matter. For an ongoing role I'd set up three assistant archetypes first: lead qualifier, appointment setter, and survey taker. Each gets its own VAPI assistant config with scoped tool permissions so the qualifier can't book slots and the appointment setter can't update custom fields outside its lane. GHL workflows trigger the right assistant based on contact state, and full conversation transcripts stream back into contact notes via webhook, not just the outcome summary. Booking guardrails matter for reliability. Tool calls get validated against your GHL calendar availability before confirming, with a hard block on slots outside business hours. Barge-in settings I'd tune per assistant type since qualification calls benefit from tighter interrupt detection than follow-up reminders, and voice model choice affects both. M1: Webhook scaffolding + lead qualifier assistant, $140, 2d. M2: Appointment setter + calendar guardrails, $140, 3d. M3: Survey taker + full transcript sync to GHL contact notes, $135, 3d. M4: Integration testing, voice tuning, handoff docs, $135, 2d. What GHL workflows are you currently running, and are the VAPI assistants starting from scratch or do you have existing configs to migrate?
$550 USD in 10 days
3.7
3.7

Hello! I recently built a full AI automation system for a lead-gen agency using GoHighLevel + VAPI, where AI voice agents handled inbound calls, qualified leads, and booked appointments automatically. This aligns directly with your needs, as I focus on building systems that convert—not just respond. I will deploy both systems: a GHL-native AI receptionist and an advanced VAPI-integrated voice + chat system, fully connected to pipelines, calendars, and workflows. My approach centers on deep prompt engineering and adaptive conversation logic so AI can handle objections, qualify leads, and transition smoothly to human agents when needed. I’ve worked with GHL, VAPI, webhooks, and APIs to build multi-channel systems (SMS, chat, voice) that improve booking rates and reduce missed leads. I focus on realistic conversations, fast response times, and continuous optimization based on performance data. With strong expertise in AI agents, CRM automation, and conversion-focused design, I’m confident I can build scalable systems that drive real business results. I’m ready to start immediately and discuss your workflows and targets. Thank you for reviewing my proposal.
$250 USD in 3 days
3.4
3.4

Hi, GoHighLevel automation and VAPI voice agent builds are core to what I do and your project is exactly the kind of advanced work I specialize in. On the GHL side I have built full CRM workflows, pipeline automations, and multichannel inbox bots covering SMS, web chat, and Facebook Messenger. I know how to wire GHL's native AI features and when to go beyond them. For VAPI I have built inbound voice agents that answer within seconds, qualify leads against custom criteria, handle common objections, and book directly into GHL calendars via webhook. The handoff logic between AI and human agents is something I build carefully so the transition feels seamless rather than jarring. My prompt engineering approach for voice is conversation-first. I map the full call flow before writing a single prompt, identify the objection branches and edge cases, then write prompts that sound natural under real business conditions rather than scripted. I test against adversarial inputs before any live deployment. For an insurance agency context specifically I understand the qualification logic matters more than volume — so I tune for booking rate and lead quality, not just call completion. Tools I use regularly: GoHighLevel, VAPI, Make, n8n, Twilio, OpenAI, ElevenLabs for voice. Happy to share examples of voice agent builds and booking flow results on a call. What does your current GHL setup look like?
$500 USD in 7 days
3.6
3.6

Hi, What specific functionality are you looking to achieve with the AI voice receptionist in GoHighLevel? I specialize in creating advanced AI systems and have a proven track record with GoHighLevel and VAPI integrations. I can build the intelligent receptionist and chat systems that qualify leads, handle objections, and book appointments seamlessly. My experience includes developing dynamic conversational flows and prompt engineering that resonate with users. I’ve successfully implemented systems that improve response times and conversion rates significantly. I’m all set to discuss your project further and tailor these solutions to your needs. Let’s connect on Zoom to explore how I can help. Best Regards, priyanka
$500 USD in 7 days
3.6
3.6

With a diverse skill set centered around converting ideas into robust platforms, I am the perfect fit for your AI Voice and Automation Development project. As an experienced web and software developer, I understand the critical importance of scalability, efficiency and delivering real business value, all qualities that align deeply with the goals of your AI automation agency. Regarding my relevance to Vapi and GoHighLevel (GHL), my proficiency in API integrations will undoubtedly prove valuable in effectively integrating VAPI into GHL workflows, pipelines and CRM systems to create the advanced AI voice + chat system you require. My solid background in prompt engineering for conversational AI enables me to develop advanced conversational flows crucial for realistic AI interactions. My broad range of experience from Web and Mobile to SaaS product development, Custom software and system architecture, UI/UX Strategy & Cloud Infrastructure has built me up as a tech professional who understands the holistic perspective of building digital systems that will grow with a business. Moreover, throughout my career in diverse industries, I have continually improved conversation quality and conversion rates—a skill invaluable for maximizing your clients' lead generation potential.
$250 USD in 2 days
3.6
3.6

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