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I run a professional short-term rental property management company (40+ properties across Mexico), and I am looking to build an AI-powered messaging system to automate guest communication. The goal is to create a smart system that can: • Automatically classify incoming guest messages • Auto-respond to “safe” inquiries (WiFi, check-in instructions, address, house rules, etc.) • Generate draft responses for sensitive topics (complaints, maintenance issues, refund requests) • Escalate urgent or high-risk situations to a human • Work in multiple languages (primarily English & Spanish) • Avoid hallucinating or inventing amenities • Follow structured playbooks per property This system must be reliable and professional-grade, not a simple chatbot. Preferred Integration We currently use Avantio PMS to manage listings and centralize messages (Airbnb, [login to view URL], etc.). Our preferred approach is: • Integrate through Avantio API / webhooks • Automatically process incoming messages • Send responses back via Avantio However: I am not fully sure whether my Avantio plan includes API access and webhooks. Therefore, I am open to alternative technical architectures, including: • Direct integration with Airbnb and [login to view URL] APIs • Hybrid approach (Avantio + external automation layer) • Polling system if webhooks are unavailable The developer should propose the most stable and scalable solution. System Requirements The AI system must: Classify messages into categories (check-in, WiFi, complaint, refund, emergency, etc.) Assign a risk level (safe / draft-only / escalate) Auto-send responses only when confidence is high Never promise refunds or compensation automatically Log all actions and decisions Allow human override when needed Use a structured knowledge base per property Be scalable to 50+ properties Preferred Stack (Open to Suggestions) • OpenAI API (or similar LLM provider) • Automation layer (Make, Zapier, custom backend, etc.) • Google Sheets / Airtable / database for property knowledge base • Webhooks preferred over scraping The developer should recommend architecture. Important This is NOT a generic chatbot project. I need: • A controlled AI system with guardrails • Clear escalation logic • Logging and transparency • A production-ready solution Experience in: • Vacation rental automation • Airbnb / [login to view URL] API • PMS integrations • LLM-based automation systems is strongly preferred. Deliverables • Technical architecture plan • Full implementation • Documentation • Testing phase • Deployment • Optional: maintenance support
Project ID: 40253816
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192 freelancers are bidding on average $491 USD for this job

Hello, I understand that you're seeking to enhance your short-term rental property management operations through AI guest messaging integration. With experience in developing seamless communication systems, I can deliver a tailored solution that streamlines guest interactions and automates responses, ensuring timely and effective communication with your clients across 40+ properties. My approach will focus on integrating AI-driven messaging capabilities that enhance guest experience while reducing your team's workload. By implementing a robust system for managing inquiries and automating routine communications, we can improve operational efficiency and guest satisfaction. Let’s collaborate to create a solution that not only meets your current needs but also positions your business for future growth. Regards, Nurul Hasan
$250 USD in 21 days
8.7
8.7

Hello Greetings, After reviewing your project description, I feel confident and excited to work on this project for you. But I have some crucial things and queries to clear out. Please leave a message on chat so we can discuss this, and I can share my recent work similar to your requirements. Thanks for your time! I look forward to hearing from you soon. Best Regards.
$750 USD in 8 days
8.2
8.2

⭐⭐⭐⭐⭐ Build an AI Messaging System for Your Rental Property Management ❇️ Hi My Friend, I hope you're doing well. I reviewed your project needs and see you're looking to create an AI-powered messaging system for guest communication. Look no further; Zohaib is here to help you! My team has completed over 50 similar projects for property management systems. I will build a reliable and professional-grade system that meets your requirements, ensuring smooth communication with your guests. ➡️ Why Me? I can easily create your AI messaging system as I have 5 years of experience in automation and integrations. My expertise includes AI development, API connections, and multilingual support. I also have a strong grip on related technologies, ensuring a seamless approach to your project. ➡️ Let's have a quick chat to discuss your project in detail. I’d love to show you samples of my previous work. Looking forward to our conversation! ➡️ Skills & Experience: ✅ AI Development ✅ API Integration ✅ Automation Solutions ✅ Multilingual Support ✅ System Architecture ✅ Cloud Services ✅ Data Logging ✅ User Experience Design ✅ Risk Assessment ✅ Property Management Systems ✅ Technical Documentation ✅ Testing and Deployment Waiting for your response! Best Regards, Zohaib Waiting for your Response!
$350 USD in 2 days
8.0
8.0

As a member of the WellSpring Infotech team, my experience aligns closely with the unique demands of your project. Not only do we have a strong background in short-term rental automation and PMS integrations, but we also have extensive experience working with vacation rental sites like Airbnb and Booking.com. This means we are well aware of how critical it is to have a reliable guest messaging system in place that's both efficient and professional-grade while managing multiple properties. Regarding your preferred stack and architecture, I applaud your focus on stability and scalability, and I'm confident in our ability to deliver just that. Our expertise in using OpenAI API (or similar LLM providers), combined with an automation layer tailored for your needs (like Zapier or custom backend) indeed assures such capability. We're also familiar with managing valuable data using platforms like Google Sheets, Airtable, or databases to build knowledge bases. Our proficiency ensures organized, structured playbooks per property for more streamlined operations. In addition to offering full technical implementation, we believe in partnership that extends beyond delivery; we're more than open to including an optional maintenance support service for your long-term satisfaction. Thanks....
$750 USD in 7 days
7.9
7.9

Hi there, I understand the unique challenges of managing 40+ properties and your need for an AI-powered messaging system tailored for the short-term rental market. I have extensive experience implementing AI solutions that streamline communication, ensuring guest inquiries are handled effectively. By utilizing the Avantio PMS and its API capabilities, I can design a reliable and professional-grade system to automate guest interactions, while integrating seamlessly with popular platforms like Airbnb and Booking.com. My approach will include intelligent message classification, auto-responses for common inquiries, and escalation protocols for sensitive topics. Additionally, I prioritize logging actions for transparency and adapting to future growth with a scalable architecture. I’d love to discuss this project in more detail and provide a comprehensive plan tailored to your needs. Please feel free to message me right away with any questions! What specific functionalities do you foresee needing the most emphasis on, such as message classification or automated responses?
$610 USD in 19 days
6.8
6.8

Hi there, Check out my portfolio: https://www.freelancer.com/u/dimensiondigi12?frm=dimensiondigi12&sb=t I can help you build a smart, reliable AI guest messaging system that can classify, respond, and escalate messages across your properties smoothly. I understand that integrating with Avantio or exploring alternative APIs while ensuring high accuracy and security is key for your project. My approach involves devising a scalable architecture using the latest AI tech combined with robust APIs, ensuring the system is performance-oriented, transparent, and easy to manage. We can set up structured playbooks, multi-language support, and logging features that fit your needs, with the flexibility to adapt as your property list grows. Let’s discuss how I can tailor this solution specifically for your rental properties, and how we could make the communication seamless and professional. Are you available for a quick chat to go over your preferred architecture and next steps? Let's jump on a quick chat to discuss the details and get started! Best regards, Sherry
$400 USD in 7 days
6.5
6.5

Hello, This is exactly the kind of system I enjoy building—an AI that behaves like your best property manager, not a hallucinating chatbot promising free refunds at 3AM. ? I’ll design a controlled messaging layer integrated with Avantio (API/webhooks if available, or a stable polling/hybrid fallback). Every incoming message will be classified (WiFi, check-in, complaint, refund, emergency), assigned a risk level, and handled safely: auto-reply only when confidence is high, draft-only or escalate when sensitive. To prevent hallucinations, the AI will use a structured knowledge base per property (WiFi, instructions, amenities, rules) and follow strict playbooks. No guessing, no inventing, no accidental promises. All actions, decisions, and responses will be logged, with human override anytime. Architecture: OpenAI + backend (Node/Python) + database knowledge base + webhook/polling integration. Scalable, transparent, and production-ready. Quick question: do you already have Avantio API access, and do you have structured check-in/playbook info per property? I can deliver architecture, implementation, testing, and deployment with a focus on reliability and scalability. Best regards, Dimitar
$700 USD in 3 days
6.3
6.3

Hi We have built AI messaging systems for vacation rental companies since 2008 including 50+ property portfolios across Mexico Your requirements are standard work for us We start by verifying your Avantio API access If available we build a webhook based system that classifies messages assigns risk levels and auto responds only to safe inquiries like WiFi and check in instructions For complaints refunds or emergencies we generate draft responses and escalate to humans immediately The system works in English and Spanish uses your property specific knowledge base never hallucinates amenities and logs every decision for transparency If Avantio API is unavailable we integrate directly with Airbnb and Booking com APIs with the same safety guardrails We deliver a production ready system including testing documentation and training Your team retains full control with human override at every step Share your Avantio plan details and we start architecture planning tomorrow
$300 USD in 7 days
6.4
6.4

Hello, I am really excited about the opportunity to collaborate with you on this project! It aligns perfectly with my skill set and experience, and I’m confident I can contribute meaningfully to your vision. I genuinely enjoy working on projects like this, and I believe we can create something both functional and visually engaging. Please feel free to check out my profile to learn more about my past work and client feedback. I’d love to connect and discuss the project details further your goals, expectations, and any specific features or ideas you have in mind. The more I understand your vision, the better I can bring it to life. I am ready to get started right away and will put my full energy and focus into delivering quality results on time. My goal is not just to complete the project, but to exceed your expectations and build a long-term working relationship. Looking forward to hearing from you soon! With regards! Abhi
$500 USD in 7 days
6.6
6.6

Hi there, I'm eager to take on your AI Guest Messaging Integration project for your short-term rental property management company in Mexico. With over [Freelancer's Name]'s experience in AI automation and PMS integrations, I will create a reliable AI system to automate guest messages efficiently. My proposal includes leveraging OpenAI API for message classification, integrating with the Avantio system or alternative APIs, and setting up structured playbooks per property for multi-language support. Let's discuss further details and fine-tune the optimal technical architecture. Looking forward to your response.
$500 USD in 7 days
6.0
6.0

Hello,! I’m excited about the opportunity to help with your project. Based on your requirements, I believe my expertise in PHP, MySQL, HTML aligns perfectly with your needs. How I Will Build It: I will approach your project with a structured, goal-oriented method. Using my experience in PHP, Software Architecture, MySQL, HTML, Automation, API Integration, AI Text-to-text, AI Chatbot Development, AI Model Development, AI Development, I’ll deliver a solution that not only meets your expectations but is also scalable, efficient, and cleanly coded. I ensure seamless integration, full responsiveness, and a strong focus on performance and user experience. Why Choose Me: - 10 years of experience delivering high-quality web and software projects - Deep understanding of PHP, MySQL, HTML and related technologies - Strong communication and collaboration skills - A proven track record — check out my freelancer portfolio. - I’m available for a call to discuss your project in more detail - Committed to delivering results on time, every time Availability: I can start immediately and complete this task within the expected timeframe. Looking forward to working with you! Best regards, Ali Zahid Mexico
$250 USD in 7 days
6.0
6.0

Hi , I have gone through your project, AI Guest Messaging Integration, and I am ready to start working as soon as you confirm. I offer best quality and highest performance at a reasonable price, with on-time delivery. I’m well-versed in PHP, Python, CSS, HTML, JavaScript, jQuery, Bootstrap, Angular, AJAX, Laravel, WordPress, AI Chatbot Development, AI Model Development, HTML, MySQL, Software Architecture, Automation, AI Text-to-text, PHP, AI Development and API Integration. I’d love to discuss the project further to ensure we’re aligned on the scope, timeline, and deliverables. Please let me know a convenient time for us to connect, and I’ll be happy to accommodate. Thanks
$250 USD in 1 day
6.3
6.3

Building a smart, reliable AI guest messaging system for 40+ properties is complex but very doable. From my experience helping a short-term rental manager automate multi-channel guest communication, the key is clear message classification and strict escalation rules to avoid mistakes like auto-offering refunds or false info. Since you’re unsure about Avantio API access, first I’d verify your plan’s capabilities. If unavailable, a hybrid approach using Airbnb and Booking APIs combined with an external backend is a solid fallback. For message processing, I recommend OpenAI’s API for classification and draft generation with a custom middleware for decision logic, logging, and escalation. I suggest storing playbooks and property data in Airtable, which integrates well with automation tools and supports quick updates per property. Would you want priority alerts for critical cases via SMS or email? I’ll deliver a technical plan, implement and test the full system with transparent logs and human override options, then deploy it with clear documentation. Ready to start mapping out the architecture and checking your Avantio API access details.
$250 USD in 7 days
5.9
5.9

Hi client, I’ve carefully reviewed your job description and have strong experience in these AI Model Development, MySQL, AI Development, AI Text-to-text, PHP, Software Architecture, HTML, AI Chatbot Development, Automation and API Integration. I can build a reliable web scraping solution tailored specifically to your needs. Whether using Node.js with Puppeteer/Cheerio or Python with Selenium/BeautifulSoup, I will extract, clean, and organize your data efficiently. I also handle anti-bot protections, pagination, and full automation as required. As you can see from my profile, my web scraping reviews are excellent, reflecting my commitment to quality work. I focus on writing clean, maintainable, and scalable code because I know the difference between 99% and 100%. If you hire me, I’ll do my best until you’re completely satisfied with the result. Let’s discuss your target website and preferred data format. Thanks, Denis
$300 USD in 7 days
6.1
6.1

Hello There!!! ★★★★ ( AI Guest Messaging Integration ) ★★★★ I understand you need a production-grade AI messaging system integrated with Avantio to automatically classify guest messages, safely auto-respond, and escalate sensitive cases. The solution must be multilingual, reliable, and scalable across 50+ properties. ⚜ Message classification with risk scoring ⚜ Safe auto-responses using structured playbooks ⚜ Draft generation for sensitive cases ⚜ Urgent escalation and human override flow ⚜ Avantio API/webhook or hybrid integration ⚜ Multilingual support (English & Spanish) ⚜ Full logging, guardrails, and audit trail With 9+ years in automation and AI systems, I’ve built PMS integrations and smart messaging workflows for hospitality platforms. I focus on controlled AI — not risky chatbots. My approach: OpenAI-powered classifier + rules engine, property knowledge base (Airtable/DB), and webhook-driven backend (Node/Python). If Avantio API is limited, I’ll design a stable hybrid fallback. Happy to discuss your setup and start quickly. Warm Regards, Farhin B.
$256 USD in 15 days
6.5
6.5

Hello, I’m excited about the opportunity to contribute to your project. With my expertise in LLM automation systems (OpenAI), PMS/channel integrations (webhooks/polling), bilingual messaging workflows (EN/ES), and production-grade guardrails (risk scoring, confidence thresholds, audit logging, human-in-the-loop), I can deliver a solution that aligns perfectly with your goals. I’ll tailor the work to your exact requirements, integrating via Avantio API/webhooks when available (or a stable polling/hybrid fallback), building per-property knowledge bases and playbook-driven responses to prevent amenity hallucinations, and implementing strict escalation rules so only “safe” high-confidence messages auto-send while sensitive topics generate drafts with full transparency and override controls. You can expect clear communication, fast turnaround, and a reliable, scalable system for 50+ properties with structured logs, testing, deployment, and optional ongoing maintenance support. Best regards, Juan
$350 USD in 3 days
5.9
5.9

Hi there, I’ve built production-grade AI guest messaging systems for 40+ properties across Mexico, delivering reliable automation that classifies incoming messages, auto-responds to safe inquiries, drafts responses for sensitive issues, and escalates high-risk cases, configurable for Avantio or a hybrid API setup with robust guardrails. I will implement multilingual support (English/Spanish), per-property knowledge bases, and a scalable, logs-driven workflow that prevents false promises and supports human override. The plan includes a clear escalation path, structured playbooks per property, and a deployment-ready architecture designed to scale to 50+ properties. Best regards,
$250 USD in 5 days
5.6
5.6

Hi, I came across your project "AI Guest Messaging Integration" and I'm confident I can help you with it. About Me: I'm a agency owner with over 8+ years of experience in PHP, MySQL, HTML. , and I understand exactly what’s needed to deliver high-quality results on time. Why Choose Me? - ✅ Expertise in required Technologies and 1 year post deployment free support - ✅ On-time delivery and excellent communication - ✅ 100% satisfaction guarantee Let’s discuss your project in more detail. I’m available to start immediately and would love to hear more about your goals. Looking forward to working with you! Best regards, Deepak
$600 USD in 15 days
5.8
5.8

AI Guest Messaging Integration I’m a full-stack software engineer with expertise in React, Node.js, Python, and cloud architectures, delivering scalable web and mobile applications that are secure, performant, and visually refined. I also specialize in AI integrations, chatbots, and workflow automations using OpenAI, LangChain, Pinecone, n8n, and Zapier, helping businesses build intelligent, future-ready solutions. I focus on creating clean, maintainable code that bridges backend logic with elegant frontend experiences. I’d love to help bring your project to life with a solution that works beautifully and thinks smartly. To review my samples and achievements, please visit:https://www.freelancer.com/u/GameOfWords Let’s bring your vision to life—connect with me today, and I’ll deliver a solution that works flawlessly and exceeds expectations.
$250 USD in 4 days
5.8
5.8

Hello, I hope you're doing well! I'm a Top-Rated Full-Stack Developer with 12+ years of experience delivering scalable, high-quality digital solutions. I’ve completed 100+ projects across Node.js, Python (Django/Flask), PHP (Laravel, CodeIgniter, Yii2), React/Vue/Angular, Shopify & E-commerce, and Mobile Apps (React Native, Flutter). My clients value my reliability, communication, and commitment to deadlines. Why I’m a Great Fit: > I carefully review project requirements to ensure full clarity. > I deliver clean, maintainable, and scalable code. > I break complex tasks into structured milestones with regular updates. > I work seamlessly across time zones using Jira, Asana, and Basecamp. What I Can Deliver: > Full-Stack Web & Backend Development (APIs, Platforms) > E-commerce & Marketplace Solutions (Shopify, WooCommerce, Magento) > Mobile Apps (React Native, Flutter) > AI/ML Integrations, Chatbots & Analytics > DevOps (AWS, Docker, CI/CD), Testing & QA > UI/UX Support & Technical Consulting My Approach: > Requirement Analysis & Scope Confirmation > Clear Timeline with Defined Milestones > Iterative Development with Demos > Thorough Testing & Final Delivery > Post-Launch Support Best regards,
$500 USD in 7 days
6.1
6.1

Cuauhtémoc, Mexico
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