Bilingual Insurance Renewal & Retention AI Expert

Subject Matter Expert – Insurance Policy Renewal & Retention (AI Evaluation Project) Bilingual: German / English Engagement Type Independent Contractor (1099) Fully Remote (United States-based candidates only) Estimated Duration: 1–3 months This is a contract role and does not create an employer–employee relationship. Contractors are responsible for their own taxes. Role Overview We are seeking an experienced Insurance Subject Matter Expert (SME) to support an AI training and model development initiative focused on insurance policy renewal and retention workflows. In this role, you will evaluate AI-generated outputs, provide domain expertise, and help improve model accuracy across insurance-related use cases. Key Responsibilities Collaborate with AI, data science, and product teams to evaluate AI models used in underwriting, claims processing, risk assessment, pricing, policy renewal, and retention Identify gaps, biases, and limitations in AI-generated outputs and provide domain-driven recommendations for improvement Validate AI outputs against real-world insurance operations, regulatory requirements, and customer experience standards Define key performance metrics and success criteria for model evaluation Support data labeling and annotation by providing insurance-specific expertise and context Contribute to the design of explainable AI frameworks to improve transparency and trustworthiness Stay updated on insurance regulations, compliance standards, and emerging AI applications in the insurance sector Required Qualifications Bachelor’s or Master’s degree in Insurance, Risk Management, Actuarial Science, Business, or a related field 7+ years of experience in the insurance industry, including areas such as: Underwriting Claims processing Risk modeling Pricing / quoting / binding Policy renewal and retention Experience working with Large Language Models (LLMs) or AI-driven systems preferred Experience in client consultation, needs analysis, or product management Background in insurance organizations such as carriers, reinsurers, brokerage/advisory firms, or insurtech companies Strong understanding of insurance operations, policy structures, and regulatory frameworks Experience working in cross-functional teams (AI, product, engineering, analytics) Bilingual proficiency in German and English (required) Additional Information Strong analytical thinking and attention to detail required Ability to translate domain knowledge into structured AI evaluation feedback Must be able to work independently in a fast-paced, remote environment

Project ID: 40420863