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I need a complete Business Support System built from the ground up for my MVNO. The platform must cover three core areas: customer management (on-boarding, profile updates, KYC), billing and invoicing (real-time rating, invoice generation, payment collection), and order management (SIM activation, plan changes, add-ons). The new BSS has to talk to my existing network and CRM stacks in real time—APIs are already available, so you will be designing around full two-way, low-latency integration rather than batch imports. Two user-facing touchpoints are required: • A responsive web portal for customer self-care and back-office operations. • A companion mobile app (iOS & Android) mirroring the same functions. I expect modular, microservice-friendly code, clear API documentation, and a staging environment for integration tests. The job is complete when: 1. All three functional modules run smoothly end-to-end. 2. Real-time sync with my existing systems shows <2-second round-trip. 3. Web and mobile interfaces pass UX acceptance and security checks. Please outline your proposed architecture, tech stack, and timeline in your bid.
Project ID: 40459961
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127 freelancers are bidding on average $35 USD/hour for this job

⭐️⭐️⭐️ MVNO Business Support System (BSS) Platform Development ⭐️⭐️⭐️ Hello, I checked JD and you want — a complete MVNO Business Support System built from scratch with real-time API integrations, covering customer management, billing/invoicing, order management, and synchronized web/mobile self-care platforms — * End-to-end MVNO BSS platform development * Customer onboarding, KYC & profile management * Real-time billing, rating & invoice generation * Payment collection & transaction management * SIM activation & order lifecycle management * Plan upgrades, add-ons & subscription handling * Real-time API integration with network & CRM systems * Responsive customer self-care web portal * Admin/back-office operations dashboard * Cross-platform iOS & Android mobile app * Microservice-ready scalable architecture * Secure authentication & role-based access Let’s chat… Thanks
$25 USD in 40 days
9.9
9.9

With a decade of experience in high-performance system architecture and a deep understanding of complex technical landscapes, I understand your need for a comprehensive Business Support System for your MVNO. My background in scaling projects for over 1 million users and designing high-security FinTech systems directly applies to the challenges of integrating your BSS with existing network and CRM stacks in real time. To ensure scalability and security for your project, I recommend implementing a microservices architecture and leveraging robust API documentation for seamless integration. My past success in building and scaling Telegram Mini Apps for over 1 million users showcases my ability to handle projects of this complexity. I invite you to discuss the roadmap further and explore how my expertise can bring your MVNO BSS project to fruition. Let's connect to delve into your project requirements and craft a strategic plan for success.
$40 USD in 15 days
9.2
9.2

SKIP.
$200 USD in 7 days
8.8
8.8

Hello there, I will deliver the three BSS modules — customer management with KYC, real-time billing/rating, and order management — as containerized microservices with documented REST/gRPC APIs integrating into your existing network and CRM stacks. For sub-2-second round-trips, I will use event-driven messaging (Kafka) between services rather than synchronous chains — this keeps latency predictable under load spikes during bulk SIM activations. Questions: 1) Which CRM and network APIs are already exposed — REST, SOAP, or proprietary? 2) Is the $50 budget a placeholder, or is this a scoping phase? Looking forward to your response. Best regards, Kamran
$34 USD in 40 days
8.6
8.6

Hi, I will develop a custom Business Support System for your MVNO, focusing on customer management, billing, invoicing, and order management. The system will integrate seamlessly with your existing network and CRM stacks in real-time using available APIs. User-friendly web and mobile interfaces will be created, ensuring smooth functionality and secure transactions. Let's discuss further to create a tailored solution. Regards, Sai Bhaskar
$25 USD in 40 days
7.8
7.8

Hi, We’ve built similar systems for telecom companies, where we developed a complete BSS with KYC, invoicing, and SIM management features. We also integrated with third-party services for real-time KYC and payment processing. For your project, we can use our existing solutions for web and mobile front-ends, which will save time and money while ensuring a consistent user experience. We’ve also developed a fully compliant web app for a telecom startup that handles sensitive data securely. With our extensive experience in both front-end and back-end development, we can deliver a fully integrated solution that meets your needs. Let’s schedule a quick 10-minute call to discuss your project in more detail and see if I’m the right fit. I usually respond within 10 minutes. Best regards, Adil
$37.55 USD in 40 days
7.7
7.7

Hi there, I can help you with building the MVNO BSS. Your requirements are clear: real-time rating and billing, SIM lifecycle management, KYC flows, and two-way API sync with sub-2-second latency. I would propose a microservices architecture using Java with Spring Boot for the backend, React for the web portal, and React Native for the mobile apps to share business logic. Each module (customer, billing, order) runs as an independent service communicating via REST or gRPC. Timeline wise, with the APIs already available, I'd estimate 12-14 weeks for a staging environment that passes your acceptance criteria. I'm Edward, I've built similar telco platforms before. Happy to discuss the architecture in more detail.
$80 USD in 7 days
7.0
7.0

Hi, I can build your MVNO BSS platform from the ground up with a scalable microservice-based architecture focused on real-time operations, billing reliability, and low-latency integrations. My experience includes operational platforms, billing systems, workflow automation, real-time APIs, multi-role SaaS products, and scalable backend infrastructure using Node.js, React, MongoDB, PostgreSQL, Redis, Docker, and cloud deployments. Proposed architecture: • Microservices for Customer Management, Billing, Order Management, Notifications, and API Gateway • Node.js/NestJS backend with event-driven workflows • PostgreSQL + MongoDB for transactional and operational workloads • Redis/Kafka for real-time sync and caching • React.js responsive web portal • React Native mobile app for iOS & Android • JWT/OAuth2 authentication with RBAC and KYC support • Dockerized staging + CI/CD pipeline for testing Core modules: • Customer onboarding, KYC, profile management • Real-time rating, invoicing, payment collection • SIM activation, plan changes, add-ons • Two-way API integrations with existing CRM/network stacks • Monitoring, audit logs, and operational dashboards Estimated timeline: • Architecture & Core APIs: 2–3 weeks • Billing & Order Management: 4–6 weeks • Web & Mobile Apps: 4–5 weeks • Integration & Testing: 2–3 weeks I focus on scalable architecture, maintainable code, documentation, security, and production-grade reliability. Available to start immediately.
$38 USD in 40 days
6.7
6.7

Hello! As per your project post, you’re looking to build a full MVNO Business Support System from the ground up that handles customer lifecycle management, real time billing, and order processing, tightly integrated with your existing CRM and network systems. The goal is to create a modular, microservice ready BSS platform with low latency API driven communication, supporting both a web based self care portal and a companion mobile application for iOS and Android. My focus will be on delivering a scalable telecom grade BSS ecosystem featuring: customer onboarding and KYC management, profile and account lifecycle workflows, real time rating and billing engine, invoice generation and payment collection system, SIM activation and provisioning workflows, plan upgrades and add on management, order orchestration services, API first architecture for two way integration with network and CRM stacks, sub 2 second real time sync optimization. I specialize in building large scale backend systems and distributed architectures using Node.js, Java Spring Boot, microservices design, PostgreSQL, Redis, Kafka based event systems, and cloud infrastructure on AWS or Azure, focusing on low latency integrations, API orchestration, billing systems, and enterprise grade security. Let’s connect to review your existing network APIs, CRM structure, billing rules, and SIM provisioning flow so we can finalize the system architecture and integration strategy. Best regards, Nikita Gupta.
$25 USD in 40 days
6.8
6.8

Building a BSS with real-time integration for an MVNO is a solid challenge I’ve tackled before. In one project, we built a customer management and billing system that connected live to existing network APIs with sub-2-second latency, so I understand the importance of clean, modular architecture and reliable sync. I suggest a microservices setup using Node.js for backend services, leveraging event-driven messaging (Kafka or RabbitMQ) to keep all modules in sync with your network and CRM APIs. For the frontend, React for the web portal combined with React Native for iOS and Android covers seamless UX across devices. We’ll containerize everything and use Kubernetes to manage staging and deployment, ensuring smooth integration testing. To ensure billing accuracy and speed, do you have specific rating logic or discount rules that need to be encoded upfront? Also, how mature and consistent are your current APIs—any quirks I should know before finalizing the integration approach? Expect a working staging environment with clear API docs about 12 weeks in, with iterative demos to refine UX and security. I’m ready to start building the system you need and handing over a fully tested, fast, and user-friendly BSS.
$37.50 USD in 7 days
6.0
6.0

Hi, you need a real time MVNO BSS with customer management, billing and order orchestration tightly synced with existing network and CRM systems without latency bottlenecks. I’ve built full stack platforms and workflow automations handling complex operational logic, so I understand the importance of modular architecture and reliable API communication at scale. I’d structure this as microservices with Node.js APIs, event driven processing and shared auth across web and mobile to keep sync under your 2 second target while staying maintainable long term. Are your existing network and CRM APIs REST based or do they also include websocket or queue driven events? Best Regards, Fizza Nadeem K
$25 USD in 40 days
5.8
5.8

OVER 10 YEARS OF EXPERIENCE IN IT, HIGH QUALITY DELIVERY Hey there! MVNO BSS projects usually go wrong when customer, billing, and order flows are built as separate modules without a strong event and integration layer underneath, so I’d design this around real-time API orchestration first and keep each domain cleanly separated from day one. Since you already have network and CRM APIs available, the real challenge is not just building screens, it is making sure onboarding, KYC, SIM actions, rating, invoicing, payments, and plan changes stay consistent across systems with low latency and good failure handling. I’d recommend a modular backend with clear service boundaries for customer, billing, and order management, plus an API gateway or orchestration layer, PostgreSQL for core transactional data, and a responsive web portal with a shared mobile friendly API for the app. I’m comfortable with systems where integration, reliability, and state consistency matter more than just feature count, and I’d approach this with staging first, end to end test flows early, and documentation that makes long term maintenance realistic. For the mobile side, I’d likely recommend React Native or Flutter depending on your priorities, but the bigger decision is getting the service contracts and sync model right before expanding the UI. If this is done properly, the platform can scale cleanly instead of turning into a tightly coupled billing and provisioning mess.
$35 USD in 40 days
5.7
5.7

With over a decade's worth of experience under my belt as a web and mobile developer proficient in an array of technical areas such as HTML, Mobile App Development and Web Development, I'm confident in my ability to craft the ideal Business Support System (BSS) for your MVNO. I've successfully delivered more than 100 projects which are finely tailored to the unique objectives of my clients. This affords me a keen understanding of the vital link between a system's design, its functionalities and its capacity for growth- something essential for your project! My skills in full-stack web development (HTML, CSS, JavaScript, PHP, MySQL) make me incredibly adaptable and provides me with the tools to ensure both the APIs and user interfaces of your BSS are entwined seamlessly with your existing network infrastructure. Furthering these capabilities is my specialization in WordPress Development where I have created custom themes and plugins that function cohesively to serve their intended purpose- just as your BSS must for your MVNO. Lastly, my capability in UI/UX Design ensures that not only would the functionality be swift but also pleasing to interact with.
$25 USD in 40 days
5.4
5.4

This looks like a great fit, We will build your MVNO BSS as three microservices: customer management (KYC, onboarding), billing (real-time rating, invoicing), and order management (SIM activation, plan changes). For the real-time sync requirement, we will use event-driven messaging (Kafka or RabbitMQ) between your existing APIs and the BSS. This keeps round-trips well under two seconds without polling overhead. A couple of quick things to confirm: 1) What is your current tech stack for the network and CRM APIs? 2) Do you have a preferred cloud provider for the staging environment? The number quoted here is a starting estimate. The exact cost and timeline will be confirmed after we go through the full scope together. Looking forward to your response. Best regards, Faizan
$34 USD in 40 days
5.6
5.6

Hello, I understand your requirement. You want a complete MVNO system where you can manage customers (KYC, onboarding), billing (invoices, payments), and orders (SIM activation, plan changes), all working in real time with your existing CRM and network APIs. I will build a clean system with: Web portal for your team and customers Mobile app for iOS and Android Real-time data sync with your existing systems Secure and scalable backend structure Everything will be modular so it’s easy to maintain and expand later. I’ll also provide full API documentation and a staging setup for testing before launch. I’m ready to start once we finalize details.
$38 USD in 40 days
5.9
5.9

I understand you’re looking for a robust Business Support System (BSS) that seamlessly integrates with your existing network and CRM while offering real-time performance. This is crucial for enhancing customer management, billing, and order processes. With over 12 years of experience in full-stack development, I propose using a tech stack comprising Node.js for the backend, React.js for the web portal, and Flutter or React Native for the mobile app to ensure cross-platform compatibility. For automation testing, we can leverage Appium or Playwright to validate functionality across platforms. The architecture will be microservices-based to support modular development and facilitate low-latency API interactions. We’ll ensure clear documentation and set up a staging environment to carry out integration tests effectively. For timeline estimation, I would need some more details regarding your existing systems' complexity. Could you clarify if specific compliance requirements are tied to KYC processes? Looking forward to collaborating on this exciting project!
$50 USD in 7 days
4.7
4.7

With my extensive experience and portfolio comprising over 416 successful projects, I am confident in my ability to not only meet your expectations but exceed them. My skills in API and Backend Development, Web and Mobile App Development using technologies such as MERN/MEAN, PHP, Python, and more make me the ideal candidate for this project. If chosen for this project, my commitment to delivering end-to-end solutions with clear communication and regular updates will be unwavering. I offer a deep understanding of databases including MySQL and MongoDB ensuring smooth data management. And given the importance of UX and security checks to you, my frontend expertise and working knowledge of AI can be additional assets to ensure seamless customer experience while maintaining high-level safety standards. Let's start with crafting a detailed architecture and timeline plan together!
$38 USD in 40 days
4.7
4.7

Hi Mate , Good evening! I’ve carefully checked your requirements and really interested in this job. I’m full stack node.js developer working at large-scale apps as a lead developer with U.S. and European teams. I’m offering best quality and highest performance at lowest price. I can complete your project on time and your will experience great satisfaction with me. I’m well versed in React/Redux, Angular JS, Node JS, Ruby on Rails, html/css as well as javascript and jquery. I have rich experienced in Web Development, API Development, HTML, Microservices, PHP, Mobile App Development, Backend Development and Java. For more information about me, please refer to my portfolios. I’m ready to discuss your project and start immediately. Looking forward to hearing you back and discussing all details.. For more details Chat with us
$50 USD in 29 days
4.6
4.6

⚠️ If you're not happy, you don’t pay. ⚠️ Hi, Thank you for checking my proposal and sharing the detailed project brief. I can build your Business Support System for the MVNO from scratch using cutting-edge technologies, ensuring scalability, real-time performance, and security. I will deliver: • Customer onboarding with KYC • Real-time billing and invoice generation • Order management for SIM activation and plan changes • Responsive web portal and mobile app • Two-way real-time integration with existing systems • Modular, microservice-friendly code • Clear API documentation • Staging environment for integration tests You will also receive: • Comprehensive guide and documentation I am confident I can execute your vision professionally and efficiently. Looking forward to discussing timeline and next steps. Best regards, Chirag.
$50 USD in 7 days
4.5
4.5

Hi, this is exactly the kind of end to end, systems heavy build I enjoy. I’d approach your BSS as a modular, microservice friendly platform: separate services for customer management, billing/rating and order management, all exposed through a well documented API layer that talks in real time to your existing network and CRM via their APIs. On the stack side I’d lean toward Node or Java/Kotlin for the services, PostgreSQL plus a cache layer, and an event bus so SIM activations, plan changes and payments stay consistent across systems. For the front ends I’d propose a responsive React web portal for self care and back office, and a React Native or Flutter app for iOS and Android that mirrors the same flows and reuses as much logic as possible. First phase would be architecture and API contracts, then iterative delivery of the three modules into a staging environment where we can validate the sub two second round trip and UX/security requirements before go live.
$30 USD in 40 days
4.5
4.5

Kuching, Malaysia
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