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Asterisk webrtc integration for audio, video and screens share

We need some additional features in the telephony part of our application, for which we are looking at engaging someone.

Currently we have a b2b SAAS application thats used by our customers for sales and support management. The user can set up their customized IVR flow, do voice broadcast through our application. A new feature that we are adding is the click to call feature where the user's agent can click his customer's no. and a small pop up opens, now using webrtc, we connect the agent to the called no. While on the call, currently the agent has the option to mute, hold, unhold, hangup and transfer the call to another no. However, its on testing and still to be made live. We are using sipml for this and it has some issue with the unhold feature too that needs to be fixed

Now, we require a few telephony functionalities like group conferencing , transfer to an app flow and enhancements in our current implementation .

We can roughly divide these functionalities into 3 parts:

A. Webrtc Audio - Work required

1. Establish the webrtc currently implemented in view of scalability, robustness and voice quality and its integration with our application (we'll do the .net part but need help in the asterisk part of it). For this, as of no, we are just using one extension and there's no way to know who is making the call, so changes in asterisk context may be needed, to capture and keep the agent id and the no to dial from . Also, group audio conferencing and transferring the call to an app flow will be required

2. Configure webrtc for incoming calls too

3. Invoke the call pop up from the ivr and connect the caller to an agent

4. Enable parallel ringing when the connect to agent part of the flow in the ivr is arrived at.

B. Webrtc Video and screen share

1. Extend webrtc functionality in our web application for video calling, conferencing and screen sharing while making sure that the solution is robust and voice and video quality is achieved.

Since there could be many variables and options of technologies to be used to ensure best performance, this part can be further elaborated when work is actually started

C. Webrtc functionality in Mobile app

1. We are in process of creating mobile apps of our application. Once webrtc audio/video and screen share is integrated in the web application, we would want the same to be replicated in mobile app

If you can take up the project, pl provide your time and cost estimation for the same

Skills: Asterisk PBX, VoIP, PHP, Software Architecture, Mobile App Development

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About the Employer:
( 0 reviews ) Los Angeles, United States

Project ID: #21922460

15 freelancers are bidding on average $1676 for this job

mukes1986

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MobiStudioz

✔NO UPFRONT REQUIRED ✔ Hi there, Just finished reading the scope of the project ►►Brief -WebRTC Video Voice Calling Mobile App development. ►►Features Outlined- -User profile management -Dasboard -Voice calls -V More

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latatestTech

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valor312

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vantuanvn

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MoneGoldStar

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jaydevbhagat

Hi Greetings for the day... I have studied details given in your job posting. from your job description i came to understand that you need an expert developer for your project. I am Jaydev, a highly skill professio More

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phonexayphong523

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mobiappsoftware

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wolfman199311

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SilasJo

Dear Employer! I am confident I can full fill your requirement and I provide my skills in hopes of working with you. I am full-time & senior native iOS(iPhone & iPad) app developer specialize in Swift, Objective-C, XC More

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Techugo

Hello, My name is Shwet and I have carefully gone through the job that you have posted and I’m extremely excited to assist you with your requirements. However, there are few queries which need some clarity from your More

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rrrb7

Is your application already using Asterisk or something else? Recent versions of Asterisk do a good job with webrtc audio and video, although there are some problems. I can give your project 20 hours a week at a rate o More

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AnasShah94

Dear sir. Your project attracted my attention at first glance, because I've extensive experience in Web Real Time Communication. There are some title of project related to WebRTC which i have done is as follow: 1. Webr More

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viaskumar2020

Dear Sir, We've been developing VoIP applications last 12 years. We have extensive experience with Asterisk, FreeSWITCH,, Voip Dialers, VICIdial, Twilio API, freePBX, Ringcentral, Avaya, SIP, OpenSip and call center so More

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