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Customer Support Web Telecaller System - 23/05/2024 06:02 EDT

₹400-750 INR / hour

Closed
Posted 21 days ago

₹400-750 INR / hour

I require a cloud-based web telecaller who can provide customer support services and manage call recordings. Key Responsibilities: - Handling customer queries and concerns through telephone calls - Recording calls for quality assurance and training purposes System Features: - Cloud-based hosting - Call recording feature - No need for live chat or ticketing system Ideal skills & experience: - Proven experience in customer support - Excellent communication and phone etiquette - Familiarity with call recording systems - Prior experience in a similar role is preferred Please note, your understanding of customer service principles and practices, as well as your ability to work under pressure, will be crucial for the success of this project.
Project ID: 38141214

About the project

7 proposals
Remote project
Active 19 days ago

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7 freelancers are bidding on average ₹575 INR/hour for this job
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As the owner of a tech company experienced in app and web development, I am confident that my team and I can deliver the customer support web telecaller system you need for your project. With our expertise using Flutter, React native, PHP, Laravel, JavaScript, and React-Js, we can build a robust cloud-based hosting platform for your telecaller system that aligns perfectly with your requirements. Not only do we have the technical skills to create this system, but we also understand the significance of call records for quality assurance and training programs. We take pride in developing user-friendly interfaces that maximize efficiency and productivity. Moreover, as professionals who have been working in the E-commerce industry for four years, we are well-versed with handling customer queries and concerns adeptly while maintaining the right disposition. Ultimately, if you choose us for this project, you'll benefit from our comprehensive capabilities in app/web development combined with our deep understanding of customer service principles. We are committed to delivering a reliable system that will exceed your expectations. Let us bring our blend of technical proficiency and customer-centric approach to boost the success of your telecaller system.
₹575 INR in 40 days
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My greatest strength is the attention to detail, My ability to work in a fast-paced environment while maintaining accuracy of my work. My dedication towards task makes me a perfect candidate for this work and I am very punctual so I can do work within or even before deadlines.
₹575 INR in 40 days
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With extensive experience in customer service and a passion for effective communication, I am eager to apply for the Customer Support Web Telecaller System position. My role at Nova Call Center involved managing the online store Nology, where I excelled in resolving customer issues and ensuring satisfaction. Fluent in both English and Arabic, I can efficiently handle diverse customer interactions. My technical skills in Microsoft Word, Excel, and AI systems enhance my ability to support clients effectively. I look forward to contributing to your team and ensuring exceptional customer experiences.
₹575.40 INR in 45 days
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Id like to apply for the position available for a new oppotunity . Im looking for visa sponsorship and I'm currently out of the country.I am confident that I have knowledge and skill to professionally fulfill the position as required by the organization. I am eager to enhance and refine my personal development within the organization,im willing to start at the bottom and take on the challenges that lie ahead. I will endeavor to effectively performance all my tasks as required by the organization and maintain the standard as defined by you. Given the opportunity, I will perform my duties with perseverance, dedication and loyalty. It is my aim to make and be part of a successful team that is directly involve in making the organization a success, as I believe I have a role to play in making this job a success.
₹575 INR in 40 days
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Experienced and result-oriented professional with over 5 years of experience in leading a team of customer service representatives to achieve a 20% increase in customer satisfaction ratings. Successfully developed and implemented new customer service policies and procedures, resulting in a 15% reduction in customer complaints. Proficient in implementing strategies to improve customer satisfaction, optimize workflows, and exceed performance targets. Skilled in coaching and mentoring team members to improve their skills and foster a culture of continuous improvement, and working with cross-functional teams to deliver projects on time and within budget. Passionate about empowering teams to deliver exceptional service experiences while meeting company goals.
₹500 INR in 40 days
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Hello, my name is Sumit, and I am an enthusiastic sales and customer service professional with expertise in communication and negotiating. I understand that you are looking for a employee to assist with customer support. With my experience in customer service and communication, as well as my knowledge of products and services, I am confident that I can provide the best service possible to your customers. I have a wealth of experience in providing superior quality customer service to clients. My innovative approach to leveraging my knowledge of products and services ensures that customers receive the best service possible, driving loyalty, retention, and revenue for my clients. I am available to work for this position and would be delighted to help you provide exceptional customer support to your customers.
₹650 INR in 40 days
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With your project's need for an experienced telecaller, my company DEUCALION CYBER-Security Ltd would be an exceptional fit. At DEUCALION we have been advocates for secure, reliable web development since our inception; with me as the lead PHP developer, we have proven time and time again that we are the best choice for projects such as yours. My familiarity with cloud-based call recording systems is matched by my exceptional communication skills and phone etiquette. As a developer at D3VSOFT, I've become well-versed in tensions and pressure management for optimum performance even in high-stress situations like customer support calls. My understanding of efficient customer service principles will ensure that each client receives exceptional assistance with any queries or concerns they may have. Incorporating our hosting features and your project premise, we can develop a fast and reliable telecaller system that meets your needs beautifully. Our prior experience with similar projects ensures not just competence but effective troubleshooting for a seamless user experience on your platform. Choose us at DEUCALION to guarantee an exceptional web application that satisfies all of your needs while keeping your data secure.
₹575 INR in 40 days
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About the client

Flag of INDIA
HATHRAS, India
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Member since Feb 11, 2015

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