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We are seeking a pre-recorded English call center conversation audio dataset that meets the following requirements: Audio Requirements *MInimum 500 Hours * English language * Pre-recorded call center conversations * Dual-channel recordings preferred * Agent-side audio only * IVR removed * Long silence segments removed * Limited background noise * Relatively continuous and compact conversations * Effective speech ratio preferably **≥85%** * Segment duration preferably **longer than 30 seconds** * Longer conversations are preferred whenever available * WAV format preferred * 16 kHz, 16-bit or higher Licensing & Copyright Requirements * Data must be **legally collected and fully licensed** * Provider must have the right to sell, license, or distribute the dataset * Commercial usage rights required * No copyright infringement or unauthorized recordings * No personally identifiable information (PII) or sensitive customer data * Proper documentation of ownership and licensing is preferred Please Share * Total available hours * Sample audio files * Pricing details * Delivery timeline * Licensing/copyright confirmation We are interested in both small and large-scale datasets. If you have a dataset that matches these requirements, please contact us with details and samples.
Project ID: 40490615
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7 freelancers are bidding on average $2,359 USD for this job

I'd like to clarify that my expertise as a video editor, motion graphics artist, animator, and creative freelancer may not be directly applicable to your project requirements. However, I can leverage my data management skills to help you source or collect the required audio dataset. To confirm, you're looking for a pre-recorded English call center conversation audio dataset with specific requirements such as minimum 500 hours, dual-channel recordings preferred, and legally collected data. As I don't have existing datasets that meet these exact specifications, I'd like to propose an alternative approach. I can assist in creating a plan to source the required data, including researching potential providers, reviewing their documentation, and ensuring they meet the licensing requirements. My execution approach would involve working closely with you to understand your needs, identifying suitable providers, and facilitating communication to gather necessary information. If you'd like to discuss this further or explore other options, I'm available to chat through Freelancer's messaging system.
$10 USD in 1 day
5.9
5.9

Hello, We can assist in sourcing and delivering a legally licensed English call center conversation dataset that matches your requirements. Dataset Features: • 500+ hours available (depending on final dataset selection) • English-language call center conversations • Pre-recorded customer-agent interactions • Agent-side audio and dual-channel options where available • IVR removed • Long silence segments removed • Limited background noise • High speech-density conversations (target ≥85% effective speech ratio) • Segments preferably longer than 30 seconds • WAV format • 16 kHz/16-bit or higher quality Licensing & Compliance: • Legally collected data • Commercial usage rights available • Proper ownership and licensing documentation • No unauthorized recordings • PII and sensitive customer information removed or anonymized • Copyright-compliant distribution Deliverables: • Total available hours • Sample audio files for evaluation • Pricing details based on volume and licensing scope • Delivery timeline • Licensing and copyright confirmation We are interested in discussing both small and large-scale requirements and can help identify the most suitable dataset for ASR, speech analytics, AI/ML training, or related applications. Please contact us with your target budget and any additional specifications. Looking forward to working with you. Best regards
$500 USD in 7 days
1.0
1.0

Dear Potential Client, I recently assisted a client in acquiring a high-quality English call center audio dataset. With a proven track record in sourcing similar datasets, I understand the importance of meeting your requirements. I can provide a comprehensive dataset exceeding 500 hours of pre-recorded English call center conversations. Ensuring dual-channel recordings and a speech ratio of ≥85%, I guarantee compact, high-quality conversations with minimal background noise. With expertise in data licensing and copyright compliance, I assure you of legally collected and fully licensed content. My experience in delivering datasets in WAV format, 16 kHz, 16-bit, or higher aligns perfectly with your project needs. Let's discuss your specific requirements, pricing, and delivery timelines to tailor a solution that fits your objectives seamlessly. Looking forward to collaborating on this project. Regards, EthanKCK
$2,750 USD in 8 days
0.0
0.0

Subject: Proposal for English Call Center Audio Dataset Project The key focus in this project is ensuring the platform remains scalable, maintainable, and aligned with your business objectives from the outset. One advantage I bring is access to a broader technical delivery network through my BPO operations. This allows me to support not only the immediate requirements of the project but also related areas such as web applications, mobile apps, e-commerce, AI solutions, ERP/SAP systems, and custom SaaS development if your needs expand in the future. Even if we do not end up working together, you will still leave with a free consultation and clearer direction for the project architecture and implementation strategy. Regards, Alex --- I can provide a comprehensive English call center audio dataset meeting all your specified requirements. Reach out for further details and samples.
$2,500 USD in 7 days
0.0
0.0

WE'VE JUST COMPLETED A SIMILAR PROJECT. Our previous client sought a 1000-hour English call center conversation dataset with specific audio requirements like yours. After the project, they reported improved speech recognition accuracy, leading to better customer service and increased operational efficiency. This success aligns with your goal of obtaining a high-quality English call center audio dataset to enhance your AI models and customer service processes. I'd love to chat about your vision and bring it to life! The worst that can happen is you walk away with a free consultation. Regards, LaurenceL30.
$3,750 USD in 7 days
0.0
0.0

Zhob, Pakistan
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Member since Apr 4, 2022
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