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Flexible customer service

$15-25 CAD / hour

Closed
Posted over 4 years ago

$15-25 CAD / hour

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Project ID: 21712328

About the project

17 proposals
Remote project
Active 4 yrs ago

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17 freelancers are bidding on average $18 CAD/hour for this job
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Hello there. Thanks for posting this job. I have more than 4 years of experience working as a VA and customer service associate for many successful online stores and I can be handy with the following: 1. Customer service via email, chats, dm's and comments. 2. Order processing. 3. Product listing and research. 3. Tracking number management. 4. Web research, data entry and any other tasks as assigned. I'll look forward to a positive reponse. Regards
$16 CAD in 40 days
5.0 (8 reviews)
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6.5
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HGskksn Relevant Skills and Experience Nzbzsnmsbvd
$27 CAD in 10 days
0.0 (0 reviews)
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I have 3 years of experience as a customer service rep and i have managed to understand clients just by listening to how they talk and the best ways to stay calm when I have a frustrated customer I am serving. This has made me the best candidate for this job as I offer quality efficient customer service to the customers. I have experience with Microsoft Office products and have worked with several data entry systems. I'm a quick learner and can learn new systems as needed.
$15 CAD in 40 days
0.0 (0 reviews)
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I write in response to your offer, I would bring a resourceful, self-directed, and energetic attitude to this role you are offering In my current position, I maintain an exceedingly efficient and professional environment while managing administrative tasks for multiple clients. I work well independently and with little oversight. I respond to requests from colleagues and clients in a timely manner and am adept at prioritizing multiple ongoing projects. I have some experience working as a virtual assistant, creating reports, analyzing data and managing social media through Hubspot I’m a self-starter and excel at verifying information, analyzing errors, and managing confidential information. I am also deeply familial with MS Excel and Word and adapt quickly to new programs. I really hope to contribute to your ongoing success I look forwards to hearing from you soon Best regards
$15 CAD in 40 days
0.0 (0 reviews)
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To whom it may concern: Good day! I am interested in helping you with your project. I am the best candidate for this project because I have customer service experience. I would be able to assist you efficiently and effectively. Prior of working online, I worked for Shell Business Service Centre for 3 years. This is one of the Shell’s Petroleum International Offices. I processed lubricants and car care order, order inquiries, returns, delivery inquiries, feedback and issues, complaints, directory assistance, and technical Issues. I handled call, email, chat, and fax services. I worked in two departments: U.S. Fuels and U.S Lubricants. I was a Customer Service Professional (CSP) and I was promoted twice from Level 1 CSP to Level 3 CSP. Another project that I have done is I handled chats, tickets and email inquiries from freelancers and clients for Elance-Odesk platform using Zendesk and Zopim. I am proactive, resourceful, quality-oriented and goal-oriented person. I am willing to learn other tasks and new skills that would be beneficial for your business.
$17 CAD in 40 days
0.0 (0 reviews)
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Hi I have read the job description and i will handle all the customer care problems. I have the experience of handling the customers in my school teaching experience. kindly consider me for the job Thanks
$15 CAD in 48 days
0.0 (0 reviews)
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I can only determine that if I have more information about the job role. Please provide me with more information. I worked atleast 10 years in customer service roles and as a sales representative in both cosmetic companies and travel related companies.
$20 CAD in 25 days
0.0 (0 reviews)
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I'm interested in your offer and since i ran a shopify store myself and processed orders from many websites, I can confidently say I fit perfectly for this job. If you wonder why i stopped my Shopify store business it's because i lost so much money on marketing and gave up.
$15 CAD in 40 days
0.0 (0 reviews)
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I think i am suitable for job as my specification suits to your condition. My services will be available for you. I can handle this job efficiently and precisely. Looking forward to your reply..
$20 CAD in 40 days
0.0 (0 reviews)
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Hey, I have degree in Economics and International Relations from University of Calgary. Worked with big companies such as TD Bank and Shaw Communication. Done assignments on Excel and Word. I have 10 years of experience in Customer Service and 6 years of experience in Call center. I have experience in listening and evaluating calls, also coaching agents on it I am very interested to join ASAP. Thanks :)
$16 CAD in 45 days
0.0 (0 reviews)
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Hi! I am interested for the Job. I've been working as a call center agent for more than 5 years. I handled multiple accounts such as CSR, Sales, Back Office and Email Marketing. I am an expert of 3 years on setting an appointments and closing a sale for B2B accounts. I used to work for the whole selling process of Solar Panels, from calling prospect and make them change their mind as to why they need solar panels and to have them sign a contract for closing, and then Online Reputation Management. What we do is call small businesses, look for the decision maker and offer a system which will increase the success of their business online because of intercepting negative feedback in their online pages. I am a Customer Service for 2 years who worked with Amazon, Walmart, BestChoiceProducts. I also do back office stuff and Email Marketing. And spent my 1 and a half year doing Admin Tasks as a Virtual Assistant. I would really love to start as soon as possible and hoping to help your business thrive. Thank you!
$15 CAD in 40 days
0.0 (0 reviews)
1.0
1.0
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I believe I am an ideal match for the position as I have worked as a Technical Support and Customer Service Rep for 3 years with great customer satisfaction ratings. Relevant Skills and Experience I am good at pitching products/services over the phone, processing orders and/or refunds, retention; pacifying customers, communicating with clients via email or sms and the use of different CRMs.
$22 CAD in 40 days
0.0 (0 reviews)
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I am very hardworking person and very willing to do the job to your satisfaction. I worked before with Google and Virgin mobile and I learned a lot about multi tasking and attention to details. I also learned about using different kinds of tools that made me very versatile in whatever tools that is required for this job. I am very cautious about customer satisfaction so I always make sure that I will do the job very well to meet their expectations.
$20 CAD in 40 days
0.0 (0 reviews)
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Member since Oct 10, 2019

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