To whom it may concern:
Good day! I am interested in helping you with your project. I am the best candidate for this project because I have customer service experience. I would be able to assist you efficiently and effectively.
Prior of working online, I worked for Shell Business Service Centre for 3 years. This is one of the Shell’s Petroleum International Offices. I processed lubricants and car care order, order inquiries, returns, delivery inquiries, feedback and issues, complaints, directory assistance, and technical Issues. I handled call, email, chat, and fax services. I worked in two departments: U.S. Fuels and U.S Lubricants. I was a Customer Service Professional (CSP) and I was promoted twice from Level 1 CSP to Level 3 CSP. Another project that I have done is I handled chats, tickets and email inquiries from freelancers and clients for Elance-Odesk platform using Zendesk and Zopim.
I am proactive, resourceful, quality-oriented and goal-oriented person. I am willing to learn other tasks and new skills that would be beneficial for your business.