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I need a calm, attentive customer service professional to handle our day-to-day product inquiries over the phone. Most calls involve shoppers who want clear, accurate information about features, sizing and availability rather than technical troubleshooting or billing matters. Here is what the role looks like from my side: • Answer inbound calls promptly, greet customers warmly and listen actively. • Provide concise, brand-consistent product explanations drawn from our existing knowledge base and catalogue. • Record every interaction in our CRM while summarising the question asked, the answer given and any follow-up promised. • Escalate complex or complaint-driven issues to our in-house team once the customer is calm and the basic facts are gathered. We operate Monday–Friday, 9 am–5 pm (UTC-5). I’ll supply a VoIP line, call-handling script and product cheat-sheet; you bring a reliable headset, a quiet workspace and proven phone etiquette. Daily call logs and a quick end-of-shift report are the only deliverables I need to measure performance and customer satisfaction. If you’re confident speaking English clearly, can keep composure under pressure and enjoy helping shoppers find exactly what they need, I look forward to working together.
Project ID: 40419449
24 proposals
Remote project
Active 3 days ago
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24 freelancers are bidding on average ₹25,021 INR for this job

Hello, I’m interested in your customer service role. I have experience handling inbound calls, explaining products clearly, and maintaining a calm, professional tone. I can accurately log interactions in CRM, follow scripts, and escalate issues when needed. I have a quiet workspace, reliable setup, and strong English communication skills. Available Monday–Friday and ready to start immediately.
₹25,000 INR in 7 days
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Hi, I am an IITian , worked at fortune 500 companies. I will make it a reality for you. With 7+ years of experience I will deliver a high-quality solution using modern technologies and industry best practices. Kindly click on the chat button so we can discuss and get started. Will share you my prior projects done and my resume too. I have been doing freelancing since 2019 worked at top MNCs in both USA and India. Lets connect
₹12,500 INR in 7 days
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Hello, I am a dedicated freelance writer and content assistant. I can create clear, well-structured, and easy-to-read content as per your requirements. I pay close attention to details and always deliver work on time. I am comfortable working from my phone and can handle daily tasks consistently. I am ready to start immediately and can also provide a sample if needed. Thank you.
₹25,000 INR in 7 days
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“I am the best candidate for this virtual assistant project because I am highly organized, detail-oriented, and dependable. I can manage multiple tasks such as data entry, email handling, scheduling, and research efficiently. I have strong communication skills and can maintain professionalism while interacting with clients or teams. I am also quick to learn new tools and systems, which helps me adapt easily to different project requirements. I focus on accuracy, confidentiality, and timely delivery of tasks. My goal is always to support the team effectively and reduce workload so that the business can grow smoothly.”
₹25,000 INR in 7 days
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Hi, I’m interested in this role and confident I can deliver exactly what you’re looking for. I have experience handling customer interactions with a calm, attentive approach, focusing on clear and accurate communication. I understand that most calls involve guiding shoppers on product features, sizing, and availability, and I’m comfortable providing concise, brand-consistent responses. I can manage inbound calls efficiently, maintain detailed CRM records, and ensure every interaction is properly documented with follow-ups when needed. I also handle situations professionally and escalate only after gathering complete information. I have a quiet workspace, reliable headset, and stable internet for smooth call handling. I’m disciplined with daily logs and reports to support performance tracking. I’m ready to start and would be glad to discuss further.
₹25,000 INR in 7 days
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Hello, I have carefully read your project requirements and I can confidently help you complete this task. I understand that you need [yaha client ka kaam likho – jaise data entry / app work / calling etc.], and I can do this efficiently with accuracy and dedication. ✔ I am available to start immediately ✔ I will complete your work within the given time ✔ I will provide regular updates Even though I am new here, I am serious about my work and will give my best to deliver quality results. Looking forward to working with you. Thank you Lucky
₹25,000 INR in 7 days
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Writing Hello, I read your project details and understand your requirements clearly. I have experience in this type of work and can deliver accurate, high-quality results within your deadline. I focus on clear communication, timely delivery, and client satisfaction. I’m confident I can complete your project efficiently and as per your expectations. Please feel free to message me to discuss further. I’m ready to start immediately. Thank you.
₹25,000 INR in 7 days
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Hello sir! i am a 1 year old freelancer. you are my first client. i can work your project on very hard and i can deliver your work before your time. Give me a chance. so you can see my work. and always gives me you work.
₹12,500 INR in 5 days
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I am writing to express my interest in the Customer Support position at your company. I have strong communication skills, patience, and a genuine interest in helping customers resolve their issues efficiently. I am confident in handling customer queries through chat, email, and phone support. I can manage complaints calmly, provide clear solutions, and ensure customer satisfaction. I am also comfortable using computers, typing tasks, and basic tools required for customer service roles. I am a quick learner and can adapt to new systems and processes easily. I am willing to work flexible hours and dedicate up to 5 hours daily to ensure high-quality support. I believe my positive attitude, problem-solving skills, and commitment to excellent service will make me a valuable addition to your team. Thank you for considering my application. I look forward to the opportunity to contribute to your company.
₹25,000 INR in 7 days
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I am Fully freelance I have a lot time to give on your project to details and make it. Very professional
₹23,000 INR in 8 days
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I am a dedicated graduate with good communication skills and a strong willingness to learn. I am interested in work-from-home opportunities such as calling or chat support. I am reliable, disciplined, and able to handle tasks efficiently."
₹25,000 INR in 7 days
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'Hello! I am very interested in the phone-based project. I have excellent communication skills and a very polite, professional way of speaking.i am a quick learner. I am committed toh delivering high-quality work within the 7-day timeline. I would love to discuss how I can contribute toh your project's success. Looking forward toh hearing from you !"
₹25,000 INR in 7 days
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Hello, I am interested in this opportunity and would like to apply for phone-based work. I am comfortable working using a smartphone and can efficiently handle tasks such as data entry, chat support, social media handling, and basic online research. I have good typing speed, strong communication skills, and I am dedicated to completing tasks accurately and on time. I am also familiar with mobile apps and tools like Google Docs, WhatsApp, Instagram, and other online platforms. I am a quick learner and can adapt to new tasks easily. I am available to start immediately and can work flexible hours as required. I assure you of my sincerity, consistency, and quality work. I would appreciate the opportunity to work with you. Thank you for your time and consideration. Best regards, Rathik k
₹25,000 INR in 7 days
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Hello, I am a reliable and detail-oriented Virtual Assistant ready to help you manage your daily business tasks efficiently. I have experience in handling administrative support, internet research, data entry, email management, customer communication, scheduling, document preparation, and other time-consuming tasks that allow you to focus on growing your business. I am highly organized, responsive, and committed to delivering accurate work within deadlines. My goal is to make your workflow smoother by providing professional assistance, clear communication, and dependable support at all times. I am confident that my dedication, fast learning ability, and strong attention to detail will make me a valuable asset to your team. I am ready to start immediately and provide quality service that meets your expectations. I look forward to working with you. Best regards.
₹25,000 INR in 7 days
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I have experience in customer service, Assisted customers with purchases and product selection Maintained product knowledge to improve sales Handled stock receiving and merchandising
₹25,000 INR in 7 days
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Hello, I am interested in this customer service project because I already have 3 years of experience in this field I used to handle France customer. I also use to work as support engineer So you can give your project to me Thank you
₹20,000 INR in 7 days
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Propuesta para el puesto de Atención al Cliente Telefónico Estimado/a, Me gustaría postularme para colaborar en su proyecto como profesional de atención al cliente. Me considero una persona tranquila, paciente y orientada al detalle, cualidades clave para este tipo de servicio donde el cliente busca orientación confiable más que soporte técnico. Tengo plena capacidad para mantener conversaciones fluidas en inglés, escuchar activamente y adaptar las respuestas según las necesidades específicas de cada comprador. En relación con sus requisitos: * Estoy habituado/a a responder llamadas con rapidez, manteniendo un tono profesional y cercano. * Tengo experiencia trabajando con catálogos y bases de conocimiento para ofrecer respuestas coherentes y consistentes. * Manejo CRM para documentar interacciones de forma clara y organizada, incluyendo seguimientos cuando es necesario. * Sé identificar cuándo escalar una situación, asegurando primero que el cliente se sienta escuchado y atendido. Además, dispongo de un entorno de trabajo silencioso, conexión estable y equipo adecuado para garantizar una comunicación fluida. También me adapto sin inconvenientes al horario indicado (UTC-5). Me comprometo a mantener registros diarios precisos y entregar reportes de cierre de jornada que faciliten el seguimiento del rendimiento y la satisfacción del cliente. Quedo a su disposición para ampliar cualquier información o realizar una prueba si lo considera oportuno. Atentamente, Mireya.
₹25,000 INR in 7 days
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Hello there, Great customer support is about making customers feel heard, reassured, and confident in their decisions. I understand you need someone calm, professional, and attentive who can handle inquiries clearly while representing your brand well on every call. That’s exactly the kind of support role I’ve handled before. I previously worked with a US-based eCommerce store, Celershop, where I managed inbound customer calls, verified shipping addresses before dispatch, handled delivery issues, resolved “no-show” cases, answered product inquiries, and coordinated with the logistics team for smooth deliveries. I also escalated unresolved issues to the appropriate team after gathering all necessary details calmly and professionally. I’m confident handling customer inquiries, maintaining accurate CRM records, and keeping conversations warm, clear, and solution-focused. I also have a quiet workspace, strong phone etiquette, and clear English communication skills. One quick question — what type of calls currently creates the biggest challenge for your team: product questions or delivery-related concerns? Warmly, Chiamaka
₹30,000 INR in 7 days
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I am a Calm, reliable customer support specialist,who focused on clear product guidance and great call experience. I will deliver: • Prompt, warm call handling • Clear, concise product explanations (features, sizing, availability) • Accurate CRM documentation after every call • Smooth escalation of complex issues, Consistent and professional. I am ready to start immediately and would be glad to discuss further. Mary Eboh
₹30,000 INR in 1 day
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I’d love to assist you with handling your customer inquiries. I have over 2 years of experience in customer support and client communication, including phone-based roles where clarity, patience, and professionalism are key. I’m comfortable managing inbound calls, explaining product details clearly, and maintaining a calm, helpful tone with customers. I also have experience working with CRMs—logging interactions, summarizing conversations, and ensuring proper follow-ups when needed. Your workflow and expectations are clear, and I can align well with your schedule (Monday–Friday, 9 am–5 pm UTC-5). I also have a reliable setup with a quiet workspace and headset to ensure smooth communication. We can discuss compensation on a weekly, bi-weekly, or monthly basis—I'm flexible with all options. Looking forward to the opportunity to work with you.
₹25,000 INR in 30 days
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Pookkottumpadam, India
Member since Apr 25, 2026
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