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My live Prestashop store has started throwing a 500 Internal Server Error almost every week. Nothing in particular triggers it—no product updates, no new modules—yet the front-office goes down until I manually roll back the site to the previous day’s files. At the same time I receive automated alert emails every day, which makes me suspect a deeper misconfiguration at server or application level. I need someone who can: • Audit the full Prestashop stack (core files, overrides, custom modules, PHP version, database, file permissions, Apache/Nginx rules). • Pinpoint the root cause of the recurring 500 error and the constant email alerts. • Apply clean, sustainable fixes without compromising existing customisations. • Optimise error logging so I have clear, readable logs for any future incident. • Provide a short hand-over report summarising what you found, what you changed, and how to keep the store healthy. Access to cPanel/SSH, phpMyAdmin and the Prestashop back office will be provided as soon as we agree on the engagement. If you are confident with Prestashop core, PHP error handling and server optimisation, I’m ready to get this resolved quickly so my store can run reliably every day.
Project ID: 40430401
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73 freelancers are bidding on average $31 USD for this job

Hi there, I’ve seen this exact pattern: a live PrestaShop that “randomly” throws 500s weekly, yet reliably clears only when you roll back yesterday’s files. That usually means the real trigger isn’t a product/module change, it’s a server/app-time issue like PHP/config drift, permission or .htaccess changes, override conflicts, memory/timeouts, or a database/cache mismatch that only shows up under certain runtime conditions. At the same time, daily alert emails point to logging/error-handler misconfiguration, not just a transient failure. With cPanel/SSH, phpMyAdmin, and PrestaShop BO access, I’ll audit the full stack (core/overrides/modules, PHP version, file permissions, Apache/Nginx rules, DB health). Then I’ll reproduce and trace the root cause, implement a clean fix that preserves your customisations, and upgrade error logging (readable, actionable logs for future incidents). I’ll finish with a hand-over report detailing findings, what was changed, and a “keep the store healthy” checklist. I’ve shared an initial estimate based on your description, and once we go over a couple technical details (server type and current PHP version/log outputs), I’ll confirm the exact cost and delivery schedule. What are your current PHP version and web stack details (Apache vs Nginx + any cache/CDN like Cloudflare), and do the daily alert emails include the exact error message/trace from var/log or your web server logs? Best regards, Asad Looking forward to your reply so we can finali
$30 USD in 3 days
8.2
8.2

As a team at Einnovention with a vast experience in PHP and web development, we are confident that we have the expertise needed to solve your Prestashop server error issues. Our developers will begin by auditing your entire Prestashop stack from core files, overrides, custom modules, PHP version, database, file permissions, to Apache/Nginx rules. This thorough approach ensures nothing is overlooked in determining the root cause of the recurring 500 error and email alerts you are facing. Once the problem is isolated, we'll deploy clean and sustainable fixes while ensuring we do not compromise your existing customizations. Our dedication doesn't just end with fixing the issue; we also optimize error logging for effective troubleshooting of any future incidents and provide hand-over reports that summarize what was done and give tips on maintaining a healthy store. Your satisfaction is our priority; thus, we offer unlimited revisions until you're fully satisfied and free support even after delivery for more than 2 weeks. Our record of successfully completing over 248 projects and maintaining a rating of 4.9/5 speaks volumes about our work ethic and commitment to customer satisfaction. We're ready to start working with you on this project immediately with your provided access credentials
$20 USD in 7 days
7.8
7.8

Hello, Thanks for reaching out. Your tech stack Prestashop fits well with our ongoing projects. We’re looking for someone who can deliver production-ready, scalable work with clear accountability—not just code, but results. Share your project details, and I’ll quickly review and propose a clear execution plan with timeline and expectations. If everything aligns, we can start immediately. Regards,
$30 USD in 1 day
7.8
7.8

Hi, I will fix 500 error in your Prestashop website as mentioned. I will debug and fix the issue right now asap.
$29 USD in 1 day
7.4
7.4

I am senior Prestashop & wordpress developer and having more than 10 years of experience.I have developed a wide range of websites using HMTL, DHTML, PHP, Prestashop, Wordpress.I am working only on prestashop around last 15 years
$200 USD in 7 days
7.1
7.1

With over a decade of experience in web development, I have gained extensive expertise in managing various PHP-based platforms including Prestashop. The depth of my knowledge combined with my familiarity with other related technologies like MySQL makes me the perfect candidate for your recurring 500 error issue. I will conduct a comprehensive audit of your Prestashop stack, closely examining core files, overrides, custom modules, PHP version, database, file permissions and server rules. Only through understanding the full stack can one accurately identify the root causes of the errors that you've been facing. Once identified, I will apply clean and sustainable fixes to resolve them without compromising any existing customizations. I promise fluent and prompt response to all your queries thus ensuring we complete the project in minimal time with maximum efficiency and solution effectiveness. Choose me for a reliable store performance every day.
$20 USD in 7 days
7.2
7.2

Hello, I’m a PrestaShop & Server Optimization Expert with 10+ years of experience handling complex PrestaShop issues including recurring 500 Internal Server Errors, server misconfigurations, module conflicts, and PHP/database troubleshooting. I can fully audit your PrestaShop stack, identify the root cause behind the crashes and alert emails, apply stable long-term fixes, optimize logging, and ensure your store runs reliably without affecting existing customizations. I’ve resolved similar recurring PrestaShop server issues before on Apache, Nginx, cPanel, and VPS environments with clean documentation and support. Best regards, Hitesh Goyal
$25 USD in 2 days
7.0
7.0

With over 18 years of experience in web development, I've seen nearly all there is to see when it comes to repetitive server errors! As an avid Prestashop user, not only am I familiar with the software, but I have a deep understanding of the LAMP technology needed to troubleshoot such issues. My technical expertise extends not only to core coding and database issues but also server side optimization, ensuring your store is healthy for future use. On a more tactical side, I am adept at using cPanel/SSH, phpMyAdmin and the Prestashop back office- making this audit smoother for you. My aim isn't just to fix the issue at hand; I endeavor to identify and resolve the root cause of these recurring errors. Additionally, as you've requested, I will provide comprehensible logs for any future incidents and a concise summary for your record keeping. Lastly, my communication skills allow me to keep you informed every step of the way- no surprises! The goal is for you to have a reliable store that needs minimal intervention from here on out. With my skills and experience combined with my commitment to quality work and support even after job completion; I believe I'm the perfect candidate for securing the stability of your Prestashop store.
$30 USD in 1 day
6.8
6.8

Hello, I can help diagnose and permanently resolve the recurring 500 Internal Server Error on your Prestashop store. I’ll perform a full audit of the Prestashop installation, including core files, overrides, custom modules, server configuration, PHP compatibility, database health, file permissions, and Apache/Nginx rules to identify the exact root cause behind both the crashes and repeated alert emails. Thanks and regards. Sush
$60 USD in 1 day
6.3
6.3

I can fix the recurring 500 Internal Server Errors on your Prestashop store by performing a comprehensive audit of your stack, including the core files, database, and server configuration. I will start with a thorough examination of the PHP version and file permissions to identify any discrepancies that might be causing the errors. Analyzing both Apache and Nginx rules will help uncover any misconfigurations that could lead to the issues you're experiencing. Once the root cause is identified, I will implement clean, sustainable fixes while ensuring that your existing customizations remain intact. Optimizing error logging will provide you with clearer insights for any future incidents, making troubleshooting more efficient. I will also deliver a concise hand-over report that outlines my findings, the changes made, and recommendations for maintaining the store’s stability moving forward. Quick question: What specific PHP version and server environment are you currently using? I can start this immediately to ensure your store's reliability.
$15 USD in 7 days
6.2
6.2

Dear Client, Hello There! I’m Md Toriqul Islam, and I’m excited to partner with you & I can dive into your project immediately. I understand you need a recurring 500 error and daily alert emails fixed on your live PrestaShop store—auditing core files, overrides, modules, PHP version, permissions, and server rules. I'm skilled in PrestaShop debugging, PHP error log analysis (fpm/nginx/apache), file permission audits, cron/email misconfiguration fixes, and sustainable patching without breaking customisations. Feel free to share additional details or ask questions. I’m happy to refine my approach to fit your needs. Looking forward to hearing from you. Best regards, Md Toriqul Islam.
$55 USD in 2 days
6.1
6.1

With over a decade of professional experience as a Web Engineer, I can assure you that resolving your Prestashop 500 errors is well within my expertise. I am confident in my skills in auditing and troubleshooting the full Prestashop stack, including core files, custom modules, and the database. Additionally, my proficiency with Apache, MySQL, and PHP makes me well-suited to address the possible server or application level misconfigurations contributing to these issues. In my previous projects, I have proven myself adept at providing clean, sustainable solutions without compromising existing customizations. Your store will not only be stable but will run more efficiently moving forward. To enable you to make informed decisions in the future, I promise to optimize the error logging system and provide you with a comprehensive summary report of everything I observe and address. Choose me for this project and let's get your Prestashop store performing optimally so that your customers can enjoy uninterrupted browsing on your platform.
$10 USD in 1 day
6.0
6.0

Hi, I can trace and permanently resolve the recurring Prestashop 500 errors so your store stops failing unpredictably and becomes stable under normal daily operation. Your rollback workaround strongly suggests a deeper issue tied to overrides, PHP compatibility, permissions or a failing cron or module process, and I have handled large ecommerce troubleshooting and zero data loss migrations where stability was critical. I will audit the full stack, clean up logging and deliver a concise technical handover with preventive recommendations. Are the daily alert emails coming from Prestashop itself or from the hosting server monitoring system? Best Regards, Fizza Nadeem K
$70 USD in 1 day
5.8
5.8

With my 6+ years of experience in full-stack development, I am confident that I have the skills and expertise to resolve the recurring 500 errors plaguing your Prestashop store. From my experience, I have encountered similar issues before and have successfully resolved them. Through a comprehensive audit of your entire Prestashop stack and all its components - including core files, custom modules, PHP version, databases, file permissions, and server settings- I can pinpoint the root cause of the issue. Once the issue is identified, I will ensure to apply sustainable fixes that won't compromise any existing customizations on your store. Importantly, optimizing error logging will be part of my approach so you always have access to clear and readable logs for any future incidents. At the end of the project, I will also provide you with a short hand-over report summarizing my findings and solution steps for effective maintenance go-forward. With an excellent command over PHP error handling, Prestashop core functions, and server optimization paired with my commitment to delivering top-notch quality within reasonable budgets to my clients', I genuinely believe I am the right choice for this project. Together we can swiftly fix these pesky 500 errors so that your store runs reliably every day.
$20 USD in 7 days
5.2
5.2

Dear Client, with over 15 years of professional experience in web development, I am confident in delivering a high-quality, scalable, and user-focused website tailored to your business needs. I specialize in PHP, WordPress, Python, Laravel, CodeIgniter, and Django, enabling me to build secure, responsive, and performance-optimized web solutions with clean UI/UX and SEO best practices. I am ready to start immediately and am committed to providing 24×7 support, clear communication, and timely delivery to ensure complete client satisfaction and long-term project success.
$20 USD in 1 day
5.3
5.3

With more than 9 years in the web and mobile development industry, my expertise lies in E-commerce and CMS based websites - precisely what your Prestashop issue involves. I've worked with similar problems before, consistently identifying and resolving them promptly. My proficiency with PHP and MySQL will aid in pinning down the root cause of errors plaguing your store, ensuring they do not resurface. More importantly, I prioritize sustainable fixes that won't compromise any existing customizations. When it comes to your store's server optimization, something I'm well-versed in using SSH and cPanel, we'll implement clean upgrades that guarantee smooth operation moving forward. After fixing the recurring errors, I'll optimize your error logs to provide you with clear, concise reports for future incidents. These valuable logs will prove useful should any issue arise again - making it easier to identify and immediately address problems. I want nothing but the best for my clients and guaranteeing top-notch service dropping a rappining track record with all my clienteres so far in my 9+ years of experience. After successfully rectifying the recurring error on your Prestashop store, I will deliver a short hand-over report highlighting what caused the trouble initially, what changes were made to resolve it, Shahand how you can ensure continued steady performance. Additional benefits like affordable domain and hosting solutions and free support for 3 months after completi
$120 USD in 7 days
5.4
5.4

As a seasoned web developer with extensive experience in full stack solutions encompassing every aspect of web application development, including but not limited to core files, overrides, custom modules, PHP version, databases, file permissions and Apache/Nginx rules – I am no stranger to resolving even the most complex Prestashop issues. I understand that a recurring 500 Internal Server Error can be frustrating and detrimental to your business, which is why I assure you a swift solution. My expertise in PHP error handling and server optimization will enable me to not only identify the root cause of the errors you're experiencing but also apply clean and sustainable fixes without compromising existing customizations. Furthermore, my focus on optimizing error logging will ensure that you have clear and readable logs for any future incident, streamlining your troubleshooting process. Additionally, my proficiency in MySQL and PHP combined with my ability to conduct comprehensive audits make me the right fit for improving the health of your Prestashop store. My end-to-end approach aligns perfectly with your need for a detailed summary of what I find, change and a plan for keeping your store healthy — an approach that has garnered me countless satisfied clients over my decade-long career. Therefore, let’s kickstart our collaboration so we can restore reliability to your e-store as quick as possible! Let us work efficiently together towards the success of your project.
$20 USD in 3 days
4.9
4.9

As someone who has worked extensively with various e-commerce platforms and specializes in PHP - which is crucial for working with Prestashop - I'm confident that I can address all the issues plaguing your store. My 8+ years of experience, with a specialization in WordPress and Shopify, have equipped me with an astute understanding of how to handle complex server configurations. I will conduct a comprehensive audit of your entire Prestashop stack and capitalize on my problem-solving skills to find the root cause of the recurring 500 error and constant email alerts. One thing I prioritize in my work is leaving behind a clean and sustainable codebase. So while fixing your issues, I'll ensure that there's no compromise on your existing customizations. Additionally, my proficiency in optimizing error logging will help provide you with clear, readable logs that could come in handy to prevent such incidents moving forward. What differentiates me further is my solid commitment to delivering quality, on-time results paired with long-term support and maintenance. Since I understand how critical consistent performance is for your business, I guarantee I will enhance your store's stability and productivity significantly. Let's work together to make your store run reliably every day!
$10 USD in 7 days
4.0
4.0

Hi, I can help you properly diagnose and permanently resolve the recurring 500 Internal Server Error issues on your PrestaShop store. I have extensive experience working with PrestaShop core debugging, server-level troubleshooting, PHP/MySQL diagnostics, custom overrides, and performance optimization. Intermittent 500 errors that disappear after restoring files are usually symptoms of a deeper issue such as corrupted cache generation, faulty overrides, cron/scripts, PHP memory exhaustion, permission inconsistencies, unstable modules, or server configuration conflicts. I can perform a full technical audit including: • PrestaShop core files and overrides • Custom modules and hooks • PHP version compatibility and limits • Apache/Nginx configuration • Database health and slow/error queries • File/folder permissions and ownership • Cron jobs and automated scripts • Email alert source investigation • Cache, logs, and error handling configuration My approach is to identify the actual root cause instead of applying temporary fixes or disabling functionality blindly. I’ll also ensure that existing customizations remain intact while stabilizing the store. I’m comfortable working with cPanel, SSH, phpMyAdmin, and live PrestaShop environments, and I understand the importance of minimizing downtime on production stores. Looking forward to helping you get the store stable and reliable again.
$20 USD in 7 days
3.9
3.9

With a decade of comprehensive experience in PHP, MySQL, and Web Hosting under my belt, I possess the skill-set required to thoroughly examine and promptly resolve the recurring Prestashop 500 error plaguing your site. To start with, I will audit your entire Prestashop stack including core files, overrides, and installed modules, using my expertise and knowledge to identify the root cause of the problem. During this process, not only will I carefully examine the PHP version, database, file permissions, Apache/Nginx rules but also assess your server and application's configuration– making certain that no stone is left unturned. This extensive analysis will be followed by clean and sustainable fixes that'll put an end to the frustrating issue you've been facing. What sets me apart is that I do not merely fix issues; I optimize your entire system so that you not only receive a definite solution for today but also are prepared against any possible future hiccups. Lastly, I will provide you with detailed documentation summarizing everything I did during the process- full transparency is always of utmost important to me. Rest assured, once we agree on the engagement, your store can anticipate proficient performance with zero fuss or downtime.
$20 USD in 1 day
3.5
3.5

Patong, Thailand
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