nutshell crm integration CounterPath bria5 softphone
$250-750 USD
Paid on delivery
i am use nutshell crm ,and CounterPath bria5 softphone, have possibly integration two system?
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Contact Synchronization - Inbound calls from external numbers trigger a contact lookup in CRM, and contact details are added to nutshell Contacts. This way, the caller name is automatically shown in your phone display when you receive the call.
Call Pop-ups – the customer record is brought up to you automatically when you receive an inbound call.
Call Journals – Calls are logged as call records in the CRM.
Create a new contact automatically when a call is received from an unknown number.
Project ID: #26393061