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I run an adult-oriented brand and need reliable, text-only customer support across my social-media inboxes. Every day new and returning customers reach out through direct messages looking for account help, billing clarification, or basic product information. I want those questions answered quickly, accurately, and in a tone that balances professionalism with the friendly style my followers expect. You will log in to the brand’s Twitter, Instagram, and Facebook pages, monitor incoming messages, and resolve each enquiry in real time. When answers fall outside your scope, you’ll tag me or forward the ticket so no conversation is left hanging. Fluency in written English, fast typing, and comfort working with adult content are essential. Deliverables • Real-time text replies during the agreed shift window • Consistent first-response time of under 10 minutes • End-of-shift summary noting resolved, pending, and escalated chats If you already use tools like Meta Business Suite or TweetDeck, mention it—familiarity speeds onboarding. Looking forward to keeping my audience happy together.
Project ID: 40381599
18 proposals
Remote project
Active 23 days ago
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18 freelancers are bidding on average $13 USD/hour for this job

✨Hi, I will be your social media marketing manager ✨ Hey, I'm Komal! I'm certified in social media marketing and content design. I've been working in marketing and managing pages for over ten years as part of a diverse team. "Wow! That's my company!" That is what I want you to say. I use social media as an integral part of nearly every digital marketing campaign. I help businesses access the best of social media and use it as a marketing asset." I will do : -BIO Setup and Page Optimization -Content Creation & Graphic Design -Paid Stock Images and Visual Content for Posts -High-Quality Branded Posts with your Logo & Website Link -Hashtag Research & SEO Indexing -Story Highlights -Cover Photos and Banners -Scheduling/Posting -Ongoing Support -IG & FB Reels, Short Videos, Stories, Posts, Pins and Tweets PLATFORMS: Instagram ! Facebook ! Pinterest ! Twitter(X) ! LinkedIn ! Google My Business Threads ! TikTok and YouTube My role as a social media marketing manager and content creator is to ensure that every post not only captures your audience's attention but also effectively drives marketing promotion, establishing your brand as a leader in its industry. I am waiting for your response. Thank you Komal :)
$16 USD in 40 days
7.1
7.1

With over a decade of experience in full-stack architecture and high-scale systems, I understand the importance of providing reliable, text-only customer support for your adult-oriented brand. Your project goals of quick, accurate responses in a professional yet friendly tone align perfectly with my background in handling high-complexity systems, such as serving over 1 million users on Telegram Mini Apps. For strategic insight, I recommend implementing automated responses for common enquiries to improve response time and efficiency. This approach has proven successful in my past projects, ensuring swift and effective communication with users. I encourage you to take action and discuss the roadmap for implementing this customer service solution. Let's work together to ensure your audience receives the top-notch support they deserve.
$24 USD in 15 days
5.2
5.2

Hello, I can stay actively online during my shift to ensure no message waits and can manage your social media inboxes in real time, respond quickly to customer inquiries, and maintain a friendly, professional tone that fits your brand. I understand your priority is fast and accurate replies, and I can consistently keep response times under 10 minutes while ensuring each message is clear and helpful. I am comfortable handling account questions, billing inquiries, and general product support, and I will escalate anything outside my scope so no conversation is left unanswered. I am experienced with platforms like Instagram, Facebook, and Twitter, and I’m comfortable using tools like Meta Business Suite to manage messages efficiently. I also have no issues working with adult content and understand the importance of discretion and tone. I type quickly, communicate clearly in English, and can provide a structured end-of-shift summary with resolved, pending, and escalated messages. Best regards, Adaobi
$3 USD in 40 days
5.1
5.1

Hello !! I am ready to help you with Adult Text Chat Customer Service, Exactly as you want. I have complete team of top-notch digital marketing experts with solid experience in Internet Marketing, Twitter, Facebook Marketing, Customer Support, English (US) Translator, Social Media Marketing, Customer Service, Social Media Management. Plus point is they will be only dedicatedly working on this project to capture the highest results. Must check our profile to check amazing ratings and reviews: https://www.freelancer.com/u/komalshaikh92 I am available to chat or a call to deep dive into the project. Thankyou, Komal. Digitaurus Technologies.
$10 USD in 40 days
4.8
4.8

Hi, I can help you manage your social media inboxes with fast, professional, and on-brand responses. • Monitor and reply to DMs across Instagram, Facebook, and Twitter in real time • Maintain a friendly, respectful tone aligned with your brand voice • Handle account, billing, and product-related queries accurately • Escalate complex issues promptly so no message is left unanswered • Ensure first-response time stays under 10 minutes consistently • Provide clear end-of-shift summaries (resolved, pending, escalated) Comfortable working with sensitive/adult-oriented content and experienced with tools like Meta Business Suite and TweetDeck. Fast, reliable, and detail-focused—ready to keep your audience engaged
$3 USD in 40 days
4.6
4.6

Hi, As an expert in managing eCommerce businesses and providing top-notch customer service, I am more than equipped to handle your Adult Text Chat Customer Service. My fluency in written English, accompanied by my fast typing skills and experience with customer support, will ensure I can handle and respond to your clients' messages in a quick and efficient manner. I understand the balance between professionalism and a friendly demeanor - a crucial knack needed when dealing with such a niche audience. Throughout my career, I've managed multiple social media platforms while precisely fulfilling the deliverables you are seeking. The tools I am already familiar with - Meta Business Suite and TweetDeck - will undoubtedly make onboarding easier for us. Additionally, my broad perspective as a website developer comes into play here. I understand the working dynamics of various online platforms from WooCommerce to Shopify and can leverage this knowledge to provide not just customer service but suggestions for optimizing these channels for better engagement. In summary, working together would mean providing real-time text replies with consistent response time, helping keep your audience engaged and happy. Don't worry about leaving any hanging tickets; my skills include tracking resolved, pending, and escalated chats at the end of each shift through detailed summary. Let's join forces to give your users the smoothest experience they can ge Thanks!
$25 USD in 26 days
4.1
4.1

Hello there, I understand that adult content brands require an extra layer of discretion, professionalism, and zero judgment, and that's exactly the standard I hold myself to. Here's what I bring to the table: • 3 years managing social media inboxes for adult brands, with a strong track record of sub-10-minute first response times • Comfort navigating Meta Business Suite and TweetDeck for efficient inbox monitoring across platforms • Experience writing clear, on-brand replies that balance professionalism with the warm, approachable tone followers respond well to • A reliable escalation process - I know when to resolve independently and when to flag, so nothing falls through the cracks • End-of-shift reporting habit, including resolved, pending, and escalated ticket counts I'm fluent in written English, a fast typist, and fully comfortable working within the adult content space. I take pride in making every customer feel heard and helped quickly. I'd love to discuss how I can support your brand and keep your audience happy. Please feel free to reach out at your convenience. Warm regards, Rachel Egbe
$5 USD in 40 days
4.0
4.0

Hi, I can help you manage your social media inboxes with fast, professional responses that align with your brand. • I monitor and respond to direct messages on Instagram, Facebook, and Twitter in real time. • I maintain a friendly and respectful tone, consistent with your brand voice. • I manage with precision
$16 USD in 40 days
3.6
3.6

Dear [Hiring Manager], I am excited to apply for the Adult Text Chat Customer Service role for your brand. With strong experience in online customer support and social media management, I am confident in handling high volumes of direct messages while maintaining a friendly yet professional tone that aligns with your audience. I have excellent written English skills, fast typing speed, and a proven ability to respond to inquiries quickly and accurately. I understand the importance of real-time engagement, ensuring first-response times stay under 10 minutes while resolving customer concerns efficiently. I am also comfortable working with adult-oriented content and maintaining discretion at all times. I am experienced with tools like Meta Business Suite and TweetDeck, which allows me to manage multiple platforms seamlessly. I will provide clear end-of-shift summaries, ensuring smooth communication and no missed conversations. I am reliable, detail-oriented, and ready to contribute to your brand’s success. RUBEL UDDIN Adult Text Chat Customer Service
$25 USD in 40 days
5.5
5.5

Hello, I have experience handling customer support, inbox management, and responding to customer questions in a professional and friendly manner. I’m comfortable managing text-based conversations across social media platforms and can ensure quick, accurate replies while maintaining your brand tone. I am familiar with tools such as Meta Business Suite and TweetDeck, which will help me manage multiple inboxes efficiently. I can also provide clear end-of-shift summaries with resolved, pending, and escalated conversations. I’m a fast typist, fluent in English, reliable during agreed working hours, and comfortable working with adult-oriented brands. Best Regards, Safiqul
$3 USD in 40 days
2.8
2.8

Hello! I can assist you with adult chat and prompt responses. I have read job description carefully. I am available to start immediately. From my decade of experience as a virtual assisting and customer support pro, I understand the importance of prompt and efficient assistance. For your Adult Text Chat customer service project, my strong background in customer support and extensive experience with social media management make me the ideal candidate. I pride myself on providing top-notch real-time conversations that balance professionalism with maintaining an engaging, relatable tone. Combined with my excellent grasp of written English and fast typing skills, I guarantee consistency in answering queries within 10 minutes – or quicker. Not only will I accurately handle the day-to-day aspects of your brand's customer interactions via Twitter, Instagram, and Facebook, but I'll also prioritize unresolved conversations effectively by either escalating them to you or forwarding the ticket. My familiarity with TweetDeck specifically has helped me enhance workflows in previous roles, ensuring seamless monitoring across multiple social platforms. You can trust that your adult-oriented brand and all communication surrounding it will be handled discreetly and professionally. Let's keep your audience happy together!
$2 USD in 40 days
3.1
3.1

With my combined skills in customer service and content creation, I am well-equipped to not only handle the demands of adult text chat customer support but also maintain the professional yet friendly tone that your brand needs. Your project requires fluency in written English, fast typing, and comfort working with adult content; all of which are strengths of mine. I have a proven track record of effectively and promptly resolving customer inquiries via social media platforms like Twitter, Instagram, and Facebook- Similar to what you're seeking for. Additionally, my time management skills align perfectly with your need for consistent first-response times under 10 minutes. I am also experienced in using Meta Business Suite and similar tools, so there won't be a steep learning curve when it comes to onboarding. Most importantly, as a freelancer, I fully understand the significance of keeping your audience happy. With my commitment to delivering quality work on time and my goal to help clients achieve their business objectives efficiently, you can count on me to fulfill each task accurately and in real-time while ensuring no conversation is left unresolved or hanging. Moreover, I am organized, detail-oriented and always ready to learn new tools, adapting them effectively to meet the requirement of different projects. Let's collaborate effectively for successful organizations!
$16 USD in 40 days
2.6
2.6

Hi, I understand you need swift, reliable text-only support for your adult brand’s social channels, ensuring prompt, friendly, and professional responses to account, billing, and product questions. I’ll monitor Twitter, Instagram, and Facebook inboxes in real time, responding within 10 minutes and escalating complex issues to you. Using Meta Business Suite daily, I’m comfortable handling adult content with attention to tone and accuracy. With years supporting niche audiences outside Freelancer, my priority is keeping your customers satisfied and conversations flowing seamlessly. Could we discuss your preferred shift hours to get started? Regards, Kwazi
$18 USD in 14 days
0.0
0.0

Hi, I can manage your social inboxes with fast, on-brand responses that keep customers supported while maintaining a friendly yet professional tone. I’ve handled high-volume DMs, resolving billing, account, and product queries while ensuring nothing is left unanswered or delayed. My approach focuses on real-time monitoring, clear escalation workflows, and consistent summaries so you always stay informed. Do you have predefined response guidelines or tone examples I should align with across platforms? I’m available to start तुरंत and can reliably maintain sub-10-minute response times during shifts. Let’s connect and keep your audience engaged and satisfied. Best Regards, Fizza Nadeem K
$16 USD in 40 days
0.4
0.4

Hi there! This sounds right up my alley. I’m a reliable and friendly communicator who’s comfortable handling live chats, answering questions quickly, and making customers feel heard and helped. I understand how important first impressions are, so I keep responses clear, warm, and professional—while also knowing when to escalate issues smoothly. I’m also consistent with availability and fast with typing, so no customer is left waiting. I have got some knowledge on Meta Business Suite, but new to TweetDeck. Not to worry, I am a fast learner. I’d love to support your business and help create a great experience for your visitors. Let’s chat!
$15 USD in 40 days
0.0
0.0

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