
Open
Posted
•
Ends in 2 hours
Paid on delivery
Remote Appliance Repair Dispatchers Needed (2 Positions) We are a growing appliance repair company in Florida looking for TWO remote dispatchers/customer support agents to work in rotating shifts. Schedule: - 2 days ON / 2 days OFF rotation - Long-term stable work - Team-based environment Main Responsibilities: - Answer incoming customer calls and text messages - Schedule appointments using Housecall Pro - Collect appliance and customer information - Coordinate technician schedules - Follow up with customers - Keep notes and job information organized - Provide professional customer communication in English Requirements: - Strong spoken and written English - Reliable internet and quiet work environment - Customer service or dispatching experience - Ability to multitask and stay organized - Fast response time - Comfortable working with US customers Big Advantage: - Appliance repair dispatching experience - Housecall Pro experience - Experience working with US home service companies When applying, please send: 1. Your monthly salary expectations 2. Your availability and timezone 3. Your experience 4. Voice sample if available 5. Whether you worked with phone calls before This position can grow into a larger long-term opportunity as the company expands.
Project ID: 40458305
51 proposals
Open for bidding
Remote project
Active 3 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
51 freelancers are bidding on average $518 USD for this job

Hello there, I can support your appliance repair business as a remote dispatcher by handling calls/texts, scheduling jobs in Housecall Pro, updating job notes, coordinating technicians, and following up with customers professionally. I have experience with customer support, organized data entry, appointment handling, and fast communication, and I’m available for long-term rotating shift work. Monthly salary suggestion: For 5–6 hours/day rotating shifts: $300–$500/month. If full-time-style coverage or heavy calls: $600–$900/month.
$500 USD in 7 days
5.6
5.6

With my strong background in customer service, impeccable time management skills, and extensive experience working as a virtual assistant, I am confident that I would be a great fit for your remote appliance repair dispatching needs. Having worked with various customer support systems like Zendesk and Freshdesk, I am well-versed in addressing incoming customer calls and text messages, scheduling appointments using Housecall Pro, and maintaining a high level of organization with customer and job information. In addition, my ability to multitask efficiently can be greatly beneficial in handling the coordination of technician schedules and following up with customers. My command over the English language paired with my experience in working with US customers will ensure professional communication and seamless interactions. It is noteworthy that I have past experience working with phone calls which makes me attuned to the sensitivity and urgency these conversations sometimes require. Lastly, as your project unfolds, my familiarity with CRM systems such as HubSpot, Zoho, and Salesforce could prove extremely valuable if leveraged further. So, if you are on the lookout for a reliable virtual assistant who can maximize efficiency, save time, and contribute to your business's growth by keeping things organized behind the scenes then look no further! Let's connect to discuss your requirements.
$500 USD in 7 days
5.6
5.6

Hello, I enjoy helping businesses stay organized and efficient as a Virtual Assistant. I have experience with Virtual Assistant, Telemarketing, Technical Support, Customer Support, Time Management, Customer Service and VoIP, admin support, and customer communication. Happy to talk more about how I can help.
$640 USD in 1 day
5.2
5.2

As an experienced professional who "bridges the gap between robust website management and data-driven lead generation," I'm confident that my skills align perfectly with your needs for remote Appliance Repair Dispatchers/ Customer Support Agents. I've brought in targeted leads and created a seamless user experience, both of which are vital for your company's customer support process. To be specific, my expertise in CRO can come handy ensuring that your calls turn into clients through optimized lead forms and call tracking. Also, being an experience digital marketer, I'm comfortable working with clients around the globe and have a flawless grasp over the English language. Moreover, I see your transition to Housecall Pro as an added advantage since it is a platform I am proficient in using. My exposure to various home service companies will help me quickly understanding your customer's pain points and resolving queries effectively, further ensuring maximum client satisfaction. As for costs, my pricing is flexible and designed to ensure a high-ROI on your investment while maintaining quality. Trusted by many business owners already, I aim to help you gain the same peace-of-mind and results-driven focus others have found by partnering with me.
$250 USD in 30 days
4.7
4.7

Hi, I have **11 years overall experience and 6 years of related experience** in customer support, dispatch coordination, appointment scheduling, and handling inbound calls/messages for service-based businesses. I’m comfortable working with US customers, managing technician schedules, updating job notes accurately, and maintaining professional communication across calls, SMS, and CRM/helpdesk systems. I have previous experience with phone support workflows, remote coordination, and fast-response customer handling in long-term remote roles. ✅ My availability is flexible for rotating shifts, and I can work reliably in a quiet setup with stable high-speed internet. ✅ Expected monthly salary: $700–$900 depending on workload and shift structure. ✅ A quick question: are the dispatchers expected to handle only scheduling/support, or also outbound follow-up and payment collection calls? Best regards, Amita
$749 USD in 30 days
3.8
3.8

Hello, I’m interested in joining your team as a remote dispatcher/customer support agent. I have experience in customer communication, handling calls, scheduling appointments, and maintaining organized records while working in fast-paced environments. I am comfortable speaking with US customers and can professionally manage incoming calls, text messages, appointment scheduling, follow-ups, and technician coordination. I also have experience using CRM and management tools and can quickly adapt to Housecall Pro workflows. Monthly salary expectation: $700–$900 (negotiable based on workload and schedule) Availability & Timezone: Available for rotating shifts | Pakistan Standard Time (PKT) Experience: Customer support, call handling, appointment scheduling, CRM management, and administrative coordination Voice sample: Available upon request Phone call experience: Yes, I have experience handling inbound and outbound customer calls professionally. I have a reliable internet connection, a quiet workspace, and I am looking for a long-term opportunity with growth potential. I would be glad to discuss further details. Best regards, Safdar Khalil
$250 USD in 30 days
3.3
3.3

Your appliance repair support role needs organized communication, fast response handling, appointment scheduling, and professional interaction with US customers. Experience working on interview scheduling, customer communication, follow-ups, recording information, and managing ongoing tasks helps handle dispatching workflows efficiently in a remote environment. Strong English communication, reliable internet, headset, and quiet workspace are already available. Comfortable handling phone calls, coordinating schedules, updating notes, and working in rotating shifts with a team environment. Fast learning ability also helps adapt quickly to Housecall Pro and appliance repair workflows. Availability is flexible for long-term work. Have your dispatchers previously used House call Pro only, or are other scheduling/CRM systems also part of the workflow?
$489.90 USD in 24 days
3.4
3.4

I am interested in the Customer Support Agents for Appliance Repair project. With my strong English communication skills, customer service experience, and ability to multitask, I believe I am a great fit for this role. I have experience working with US customers and handling phone calls. Additionally, I am familiar with Housecall Pro and have worked in a team-based environment before. I am excited about the opportunity to grow with your company and contribute to its expansion. I look forward to discussing my salary expectations, availability, and experience further. See the above links please. Please go through my profile its 15 years old see the work I did over the years. ---> No Win No Fee means that your satisfaction is my utmost priority. <---- Lets discuss the job details. Moreover, I am willing to start the job and perform tasks without even being hired; it is just to show my commitment to this project. Looking forward to hear from you. Regards Shah
$473 USD in 6 days
3.1
3.1

My quote price for Monthly Salary . I am available anytime based on your requirements . I have need working as a system admin / DevOps / Support Agent for various companies . I can handle voice calls , my accent is good and very understandable compared to other is ASIA . I have previous worked as Call Agents for other support companies . let me know thanks hoping to hear from you
$500 USD in 1 day
2.7
2.7

Hey! We’re a team of 62 professionals specializing in customer support and remote dispatch operations with 9+ years of experience handling scheduling and customer communication for service businesses. Here's how we can help: * Manage incoming calls, texts, and appointment scheduling professionally * Coordinate technician routes and maintain organized service records * Handle Housecall Pro workflows with fast response and follow-ups * Provide clear English communication for US-based customer interactions Could you clarify which shift hours need the strongest coverage first, and whether weekend availability is required regularly?
$500 USD in 7 days
2.9
2.9

Hi there! I'm Joy. I am interested in the Remote Appliance Repair Dispatcher/Customer Support role. I have strong communication skills in English, am highly organized, and comfortable working in fast-paced customer service environments. Salary expectations: Open to negotiation based on responsibilities, depending on workload and expectations. Availability & timezone: I am based in Imus, Cavite, Philippines (PHT/UTC+8) and fully available for the 2 days ON / 2 days OFF rotating schedule. Experience: I have customer service experience handling inquiries, scheduling, and coordinating tasks. I am confident in multitasking, managing messages/calls, and keeping accurate records. Voice sample: Available upon request and can be sent immediately. Calls experience: Yes, I have handled phone-based customer support and am comfortable speaking with US clients professionally. I am also quick to learn tools like Housecall Pro and can adapt easily to your dispatching workflow. I am looking for a long-term role and growth opportunity with your team.
$500 USD in 7 days
2.8
2.8

Hello, I am interested in the remote dispatcher/customer support position. I have experience supporting international clients, including US-based businesses, with customer communication, scheduling, coordination, administrative support, inbound calls, and calendar management. I am comfortable handling customer calls and text messages, organizing job notes, coordinating schedules, and maintaining professional communication with customers. I have previous experience working with phone calls, remote support tools, and fast-paced client-facing environments. I am organized, responsive, detail-oriented, and comfortable multitasking while maintaining accuracy and professionalism. Details: • Monthly salary expectation: USD 900–1,200 depending on hours and responsibilities • Timezone: Malaysia (GMT+8) • Availability: Open to rotating schedules and long-term work • Phone experience: Yes, including customer support and appointment coordination • Quiet dedicated workspace with stable high-speed internet and headset setup Voice sample available upon request.
$400 USD in 7 days
2.1
2.1

I am interested in applying for the Remote Dispatcher/Customer Support position. I have experience working with a US-based cleaning service company as a Service Coordinator, where I handled customer communication, appointment scheduling, and coordination with cleaners. I also have 10 years of experience as an ESL teacher, which strengthened my spoken and written English skills. I am organized, reliable, and comfortable handling phone calls with US customers. My timezone is UTC +8, and I am open to rotating shifts. My expected monthly salary is negotiable based on responsibilities. Voice sample available upon request. Thank you.
$500 USD in 7 days
2.1
2.1

Good day - Thank you for the opportunity to place a bid on your project. I am a South African software developer, and I run my own small agency from Durban's Golden Mile. Your project sounds ideal for me as it will allow me to do put my wide range of skills into practice on a regular basis, while still checking in on my IT customers on my days off. Apart from my IT skills, I have advanced language skills (Master's degree in English), and have done extensive transcription, editing, and proof-reading work which, similar to my IT work, requires focus and attention to detail. In terms of customer relations: I liaise with users at all levels of my client organizations, and enjoy building long-term relationships. I respond to support calls swiftly and calmly, ensuring that my clients remain confident of my ongoing cooperation and support. As a representative of your company, I will do the same for your clients. I enjoy data capture work, managing and cleaning up data, data migration, and especially attending to accuracy and data validation. One of the systems I built in the past is a job card system and CRM system for a power tools company, that does sales, servicing, hiring and repairs of power tools and construction equipment. Please feel free to get in touch if you have questions for me, or would like me to work with you on your project. Kind regards - Carolina (PS: I prepared a voice file for you - please send me a message and I will forward it.)
$700 USD in 31 days
1.6
1.6

Instead of just being your average Customer Support agent, my profile and years of experience as a Virtual Assistant make me the right candidate for the job. I'm highly adaptable, self-motivated, and comfortable working in rotating shifts. Apart from my topnotch written and spoken English proficiency, my reliability comes with having a consistent and reliable internet connection which is vital for this remote work. Being a Workwizard means Delivering Exceptional Results Always. I can assure you that my multitasking skills are top-tier, allowing me to handle incoming customer calls and text messages efficiently while scheduling appointments using platforms like Housecall Pro simultaneously. As a detail-oriented person, organizing data and information will be a breeze for me. In addition to my skills, another reason why I stand out is because of how much I genuinely enjoy providing customer support. My compassion, paired with constant professionalism will enable me to deliver the high level of service your customers deserves. Finally, given that your company is in Florida and you would be interacting with US customers, let's not overlook that I have prior experience working in the US home service industry and I’m available at any work given time. Poking forward to work join your team and make magic happen
$500 USD in 7 days
0.9
0.9

My name is Aury Ricaurte, and I am interested in the Remote Dispatcher / Customer Support position. I studied Foreign Languages at university and have more than six years of experience in customer service and application support. I have experience handling customer communication, organizing information, multitasking, and working in fast-paced environments with English-speaking customers. Here is the requested information: Monthly salary expectations: I am open to discussing a fair rate depending on responsibilities and schedule. Availability and timezone: I am located in Colombia (COT timezone), and I am available to work starting from 10:00 PM EST. Experience: I have previous experience in customer service, customer communication, administrative support, and handling calls and messages. I am comfortable coordinating tasks, following up with customers, and keeping detailed notes organized. Voice sample: I can provide a voice sample if needed. Phone call experience: Yes, I have experience working with phone calls and assisting customers in English. I am reliable, organized, and interested in long-term remote opportunities. I would be happy to discuss the position further. Thank you for your time.
$750 USD in 7 days
0.0
0.0

Me dirijo a ustedes con gran entusiasmo para postularme al puesto de Operador Remoto para su empresa de reparación de electrodomésticos en Florida. Me considero un candidato ideal debido a mi fuerte compromiso, mi capacidad para mantener la organización en entornos dinámicos y mi enfoque proactivo hacia el servicio al cliente. Respecto a los puntos solicitados para la postulación, detallo mi información: Mi expectativa salarial mensual está abierta a conversación para alinearse con el presupuesto de la empresa y la carga horaria del esquema rotativo. Cuento con disponibilidad completa e inmediata para adaptarme al horario de 2 días ON / 2 días OFF, operando desde la zona horaria GMT-3 (Argentina), la cual tiene una excelente compatibilidad y sincronía con el horario de Florida (EST), garantizando un tiempo de respuesta rápido. En cuanto a mi experiencia, poseo una sólida disciplina y capacidad de organización, cualidades esenciales para coordinar las agendas de los técnicos, realizar el seguimiento de clientes y mantener notas de trabajo impecables; además, tengo una gran facilidad para adaptarme rápidamente a nuevas herramientas digitales como Housecall Pro y a la gestión de tareas múltiples. Cuento con la fluidez necesaria en el idioma inglés y la preparación para comunicarme de manera profesional, empática y clara con clientes de EE. UU. a través de llamadas telefónicas y mensajes
$500 USD in 7 days
0.0
0.0

Hello, I have read your project details regarding Customer Support. I have excellent communication skills and prior experience in handling customer queries, managing emails, and resolving issues efficiently. I am highly dedicated, punctual, and ready to start working on your project immediately to deliver high-quality results within your timeline. Looking forward to discussing this further with you. Best regards, [Aapka Naam]
$500 USD in 7 days
0.0
0.0

I am interested in applying for the Remote Customer Support / Dispatcher position. I have good communication skills in English and I am comfortable handling customer calls, messages, scheduling, and follow-ups. I am organized, quick to learn new systems, and able to multitask in a fast-paced work environment. Availability: Full-time Timezone: IST (India Standard Time) – flexible for rotational shifts Monthly Salary Expectation: $350 USD Phone Call Experience: Yes, comfortable with inbound and outbound calls
$350 USD in 30 days
0.0
0.0

Hi, My monthly salary expectation is $650. I am fully available for work and flexible with schedules. My timezone is GMT+8 (Philippines), and I can adjust to different shifts including US or international hours if needed. I have over 6 years of experience in the BPO industry handling customer service, technical support, sales, and telecom accounts. This has trained me in troubleshooting, clear communication, and handling customer concerns efficiently. I also have strong experience in phone support, which is my main strength. I am confident in handling inbound and outbound calls, guiding customers through technical issues, and providing professional and calm support. I look forward to the opportunity to contribute to your team. Best regards, Bobby Gacula
$650 USD in 6 days
0.0
0.0

Champions gate, United States
Payment method verified
Member since Jun 7, 2024
$30-250 USD
$2-8 USD / hour
$30-250 USD
$30-250 USD
$30-250 USD
₹37500-75000 INR
$15-25 USD / hour
$2-8 USD / hour
₹12500-37500 INR
$250-750 USD
$30-250 USD
$10-30 USD
$8-15 USD / hour
$10-80 USD
£250-750 GBP
$30-250 CAD
$15-25 USD / hour
€12-18 EUR / hour
$8-15 AUD / hour
$250-750 USD
₹750-1250 INR / hour
$30-250 USD
₹1500-12500 INR
$30-250 USD
$10-30 USD