English-writing Customer Service Agent

Closed Posted 7 years ago Paid on delivery
Closed Paid on delivery

Needs to hire 2 Freelancers

What I need the freelancer to do:

I am looking for someone 100 percent fluent in English (additional languages can be a plus), to act as a customer support agent via a text livechat.

Goal is to give answers to visitors asking us some questions via our live chat.

Ideally, this person has to be able to work to cover the full European time zone from Monday to Friday during work hours (based on GMT+2)

As work is not consistent over time, we would like to have you connected from Monday to Friday during work hours (based on GMT+2) and during this timeframe, we would pay you per task (= per number of single chat you have everyday).

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Key skills needed to do the job well:

You need to be a good english writer (if you are fluent in other languages this can be a plus!)

You need to be available and connected for this job from Monday to Friday during European work hours (based on GMT+2) from 8:30am to 6:30pm.

When someone want to chat, you need to answer quickly.

You'll need to understand our service and the service we provide in order to answer to people. But we'll help you on that and it's simple to understand. :)

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What I think a successful engagement will look like for me as a client:

Making sure you are professional in your behavior and in your answers.

Making sure you don't make any mistakes in English is important to us (really small mistakes are OK).

Making sure your answers are always funny and positives is also very important to us.

Making sure your average response time is really short is important to us.

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Payment

You can get up to 120 usd per week.

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We look forward to learning more about you and working with you!

Best,

Alex

Customer Service

Project ID: #10522863

About the project

32 proposals Remote project Active 7 years ago

32 freelancers are bidding on average $507 for this job

bpo0995

Hi Alex We are a customer service company specializing in live chat services. We are available 24/7 and have agents who have great English writing skills. Our professional customer service specialists have experi More

$555 USD in 30 days
(1 Review)
1.1
hummerx

I can help you with this task. I am a full time freelancer and you can expect complete dedication. If you're interested, please contact me. Thank you!

$250 USD in 3 days
(0 Reviews)
0.0
ikhmalz

Hi there! I'm Ikhmal, from Malaysia. Eventhough I'm not a native English speaker but I can write in English very well. I've got Band 4 out of Band 6 from my Malaysian University English Test, a test that is compulsary More

$333 USD in 10 days
(0 Reviews)
0.0
jacekmalak1987

Hi there! I have experience in customer service and am ideal for this kind of job. I guarantee accuracy and perfect English. Moreover, my typing speed is 60 wpm and I am available to work these hours. Please reply to m More

$555 USD in 30 days
(0 Reviews)
0.0
ejaredallen

My name is Jared Allen. I'm not only a fluent English speaking person, by a published English author. I have a wealth of knowledge on the English language, extensive experience in customer relations and support, and fl More

$600 USD in 7 days
(0 Reviews)
0.0
SingleForgood

I used to work as chat and email support for eBay and i can do multitasking. I used to talk with 4 different people on chat

$500 USD in 7 days
(0 Reviews)
0.0
ngatiaj4

A proposal has not yet been provided

$555 USD in 10 days
(0 Reviews)
0.0
alvinekristine

A proposal has not yet been provided

$444 USD in 30 days
(0 Reviews)
0.0
JSKS217

Hi, Can we discuss more on the project details? I can help you out for this project. You can see my strengths about the execution of projects via my reviews. Looking forward to discussing to convert the project to a More

$250 USD in 5 days
(0 Reviews)
0.0
brittanyshanklin

With 2+ years experience as a customer support analyst supporting web based applications, I offer not only the excellent communication skills needed but the technical aptitude to do so efficiently. A full resume is ava More

$500 USD in 10 days
(0 Reviews)
0.0
icychain

I had been a product trainer for several years for a UK company teaching employees how to deal with customers via chat, email and phone. I have a vast experience in delivering outstanding service in a multi-channeled a More

$480 USD in 30 days
(0 Reviews)
0.0
vasanthav1981

I have an experience in customer service.I know 4 languages.

$555 USD in 5 days
(0 Reviews)
0.0
ramlahnusrat

Hi, I am new here wants to start working here and found your job quite interesting. I live in sweden your time frame is perfect for me. English is my second language I studied 16 years in English, please give me a chan More

$500 USD in 7 days
(0 Reviews)
0.0
rexterlim

A proposal has not yet been provided

$555 USD in 10 days
(0 Reviews)
0.0
CeciliaCruzChang

My priority its good customer service. My first language its Spanish and fluent in English. If you hire me i will give all my best in your company.

$888 USD in 30 days
(0 Reviews)
0.0
tuffgong63

My moto: will work until you get satisfaction.

$300 USD in 30 days
(0 Reviews)
0.0
DaveMejia

I am one of the best customer service reps, I have experience with live chat sercices.

$555 USD in 10 days
(0 Reviews)
0.0
natashapook

English is my first language. I find thins job quite interesting. Will this be an ongoing (permanent) job?!

$650 USD in 6 days
(0 Reviews)
0.0
ysvethiareyes

To whom this may concern; Good day, I’m Ysvethia Lana Millena Reyes 24 years old, I Have been working as a Liaison Officer in Eastmed- Manila for almost three years, Our Company’s mission is to provide Quality Peop More

$555 USD in 10 days
(0 Reviews)
0.0
rickyhelpsyou

Dear Hiring Manager: Your posting on Freelance for a Customer service Specialist recently caught my eye, and I think you will find I am an exceptional candidate for this position. I am an accomplished Customer More

$555 USD in 10 days
(0 Reviews)
0.0