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Type of work: remote, freelance Salary: 65 - 75 zł / h gross About us: Meet Packhelp. We're an international group of over 160 professionals who are helping nearly 50,000 companies across the World. On the outside, we’re a packaging company, but look a little closer, and you’ll see we’re one of the fastest-growing tech companies in Europe that have raised over €50M from leading international investors. We are looking for students to conduct short phone conversations with B2B clients after order completion. You will get a script and web tools to manage the job, we expect the calls to be done within time frame 9 - 17, on working days. No cold calling, no sales — simple satisfaction call. If you have spear time and you are smooth communicator - we would like to hear from you! Required languages and monthly workload: - Must! English and at least one from: - French — 25h/month - German — 20h/month - Polish — 15h/month - Italian — 8h/month - Spanish — 6h/month Native or C1+ level required. Profile: Student of philology, linguistics, or a business-related field. Strong communication skills and attention to detail in documentation. Previous customer service experience is a plus. Apply via link: [login to view URL] More about us: We are experts in the unboxing experience. We create revolutionary technology that supports the growing packaging needs of all business models. Our proprietary software unleashes creativity, speeds up packaging development, and automates mundane tasks. Above all else, we help connect brands with sustainable yet affordable packaging solutions. While Packhelp HQ is based in Poland, our thriving community of product engineers, creatives, marketers, and more work around the globe in countries such as Spain, France, and the Netherlands. In 2021, we revamped the Packhelp office to be an inclusive, supportive, and engaging space, no matter where our awesome employees are based. Come and see for yourself! [login to view URL]
Project ID: 40389965
1 proposal
Remote project
Active 7 days ago
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1 freelancer is bidding on average $24 USD/hour for this job

Hello, I bring 13+ years of experience in customer communication, client handling, and multilingual support, with strong expertise in structured B2B interactions and service quality feedback processes. Deliverables: professional post-order satisfaction calls following your provided script, accurate documentation of customer responses, timely completion of assigned monthly call volume, and clear reporting of insights or issues from client feedback. I ensure polite, clear, and structured communication aligned with brand tone, maintaining high response accuracy and attention to detail in documentation. Why hire me? I specialize in client-facing communication roles where clarity, consistency, and professionalism directly improve customer experience outcomes. Let’s collaborate to ensure smooth, high-quality customer interactions and reliable feedback collection for your team.
$24 USD in 40 days
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Warsaw, Poland
Member since Apr 22, 2026
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