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Full Time Vitual Assistant :Customer Service and Admin for an Australian Company Based in Sydney

We are looking for an individual who can assist our existing customer and at the same time take the initiative to get a new customer on board through admin and customer service skills. We are an Internationally reputed Courier Company having offices in all major cities in the world and this position is open for our Australia office located near Parramatta where you will be reporting to after successful inclusion in the team.

We are here to offer a generous salary and commission for the sales.

To be successful in this role you must have experience in Customer Service and some experience in admin or as virtual assistant. We are looking for a candidate with the following qualities:

Having outstanding capability in customer service and admin work,.

Knowledge and experience in Business To consumer and to business will be an advantage

Exceptionally good phone manner is required

Some calling will be required alongside following up with new and existing customer with admin requirements.

Conversant with email, live chat and spreadsheet is a must.

Need to follow up with customer with outstand payments

Need follow up with vendors to arrange credit from over invoiced amount

Must have internet access with a minimum reasonable speed,.

Must have a workable computer.

Noise Free working environment is a must for any applicant who wants to work from home. For any home-based applicant, we will require a separate room dedicated for work - called Home Office.

Please check our website [login to view URL] for further information.

Skills: Customer Service, Virtual Assistant, A/R Collections, Order Processing, Data Entry

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About the Employer:
( 53 reviews ) Chester Hill, Australia

Project ID: #29436443

61 freelancers are bidding on average $181 for this job

(507 Reviews)
8.4
mnurunnabi93

Hi, I am interested in working with you. I have a dedicated noise free work station. As a VA I am working here for the last 7 years so I am quite confident about this position. Waiting for your reply. Thanks

$300 AUD in 7 days
(58 Reviews)
7.6
JC80

Hello, i read the need and I wish to join your company as a remote employee. I have noise free room and I worked as a CCE for a BPO. I speak English well , I am confident. Ready for a telephonic interview as per your c More

$100 AUD in 5 days
(6 Reviews)
5.8
abhaymshr091

Hello sir! I have home office and I can work noise free as per your requirements I have also admin and customer handling experience Can you please contact me via chat so we can discuss? We can also use zoom call if More

$100 AUD in 1 day
(81 Reviews)
5.6
FaizaBilal

Hello, Please review my profile as I have relevant skills and experience working as Virtual assistant. I'm Capable to work with strict timeline and with high quality work also I have experience as Customer Support/Serv More

$150 AUD in 5 days
(55 Reviews)
5.2
ePelicano

Hello there, I am based in the Philippines and I am just behind 2 hours of your time so time difference would probably not be a problem. I am very much interested for the project to be your company's Virtual Assistant More

$250 AUD in 15 days
(25 Reviews)
5.1
bysadaf

Hello There, I am an experienced virtual assistant having 13 years of experience handling customer support and sales. Please see below my voice sample. I am interested, please feel free to contact me to discuss further More

$200 AUD in 7 days
(9 Reviews)
5.0
Jeremiah1992

Your search stops here! Instead of persuing through countless lengthy proposals - HIRE ME. I'll show you dedication, and I'll give OUR customers satisfaction no matter what channel they're in. Your next kickass Virt More

$250 AUD in 7 days
(19 Reviews)
5.1
arveeindigo

Hello Sir, I have viewed your job posting and I'm very much interested on this kind of task because it had been my work in numerous projects in other freelancing sites successfully, and I'm quite comfortable doing the More

$70 AUD in 3 days
(29 Reviews)
4.8
samjohnyb4u

I've worked as a customer service expert for over 6 years and hold a total of 13 years of experience. I've experience in many roles in which some of them are: Customer service Manager Trainer Working partner Logistic More

$140 AUD in 7 days
(7 Reviews)
4.5
monettemejo27

Hi, I can absolutely help you with your customer service as I am a General VA for about 3+ years. I am proficient in using Zendesk and LiveAgent.

$250 AUD in 5 days
(11 Reviews)
3.9
prachi82tripathi

I am a software developer having 9+ years of experience in Software development. Currently I am on a sabbatical leave and I am interested in taking up this work. Having worked for multinational companies for 9+ years More

$140 AUD in 7 days
(4 Reviews)
3.1
eanjiela

Hi there! I'm Anjiela and I'm an experienced Virtual Assistant with extensive skills and knowledge. I've been working in the Freelance industry for 7 years now, The industries I commonly worked with were Customer Servi More

$30 AUD in 7 days
(1 Review)
2.6
rajesh7738

Hi there, I have read your project description carefully and understood it. I am interested in your project and i also ready to start it immediately. I can do the work in very less time. I will give you guarantee tha More

$30 AUD in 1 day
(3 Reviews)
2.6
officeassistant7

Dear Client, I have read your project details regarding requirement of Full Time Virtual Assistant. I have 2 years of experience as VA. I am interested in your project. I have successfully completed similar projects i More

$250 AUD in 7 days
(6 Reviews)
2.0
jansher007pak

Hi there, I have 5 years of experience as a customer support representative with many UK and US companies, my aim is to provide quality and friendly customer support services of inbound or outbound calls, live chat, More

$250 AUD in 30 days
(3 Reviews)
2.0
megarazak

Hello, I'm keen to manage and execute your project. You can see in my profile, I have the experience, skills and results delivered to my clients just like yourself. When's a good time to discuss your scope and objectiv More

$300 AUD in 7 days
(3 Reviews)
2.1
khanhlvt

Hello, My name is Khanh. I read your description carefully and I totally believe that I am the suitable one for this job. I am a fluent English Speaker and had 3+ years working as freelancer. I have got Bachelor Degre More

$140 AUD in 7 days
(1 Review)
1.8
sehrawala

Hi, Thanks for posting this project. I am applying for "Virtual Assistant". I read project description carefully, I bid A$2,000.00 for 30 days as I believe that it's a continuous process, I will work full time that i More

$2000 AUD in 30 days
(1 Review)
1.4
research4data

Hi, I am experienced VA with 10+ year of genuine working experience in this field. After reading your job detail i found myself perfect fit for this position. I have worked on verity of project in past 10 year , suc More

$140 AUD in 7 days
(1 Review)
1.3