
Closed
Posted
Paid on delivery
I’m looking for a reliable person who can pick up my business line whenever I’m unavailable and handle general-inquiry calls in a courteous, professional manner. Expect no more than one call a day on average, so this is truly light-volume work; nevertheless, each caller must feel they’ve reached a polished, well-run office. *I need you to act as a credible reference for future employers Here’s what I need from you: • Answer the call using my templates (I’ll provide the exact wording). • Note the caller’s name, contact details, and the reason for calling. • Email or text me the call summary right after you hang up. Because these are general inquiries, you won’t need deep industry knowledge; a clear speaking voice, attentive listening, and a friendly yet polished tone are far more important.
Project ID: 40418895
49 proposals
Remote project
Active 6 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
49 freelancers are bidding on average $473 CAD for this job

As your potential Virtual Assistant for your Occasional Call Answering service, I'm excited to bring my extensive experience in providing top-notch customer service and administrative support to the table. While your project indicates a low call volume, I know that each call holds significance and requires a polished delivery that aligns with your brand. This is something I'm skilled at as well as experienced in. Whether it's using your provided templates, taking detailed notes or promptly emailing/texting call summaries, I'm committed to delivering the same level of professionalism and efficiency as you would. Additionally, my thorough understanding and management of various tools such as CRM systems (HubSpot, Zoho, Salesforce) and email clients (Zendesk, Freshdesk) significantly contribute to my capacity to keep things organized and streamlined. Overall, with me on board, you're not only gaining a virtual assistant but also a partner invested in helping your business grow. My focus on results goes beyond completing tasks; it extends towards enhancing workflows and potentially designing ways we can optimize this service for you in the long run. Let's leverage my skills in administration, customer service and virtual assistance to ensure all calls end with your future employers finding me highly credible, leaving a lasting positive impression on your professional journey.
$500 CAD in 7 days
5.6
5.6

Hi, Your project is refreshingly clear—and honestly, it’s the kind of role where attention to detail and tone matter far more than volume. That’s exactly where I come in. I have experience handling professional communications in a way that makes even the briefest interaction feel thoughtful and well-managed. With your business line receiving light traffic, each call becomes an opportunity to reinforce your brand’s credibility—and I understand how to deliver that consistently. Here’s how I’ll support you: Answer every call using your provided script, with a natural, confident delivery that never sounds robotic Capture accurate caller details (name, contact information, and purpose) without missing key points Send you a clear, concise summary immediately after each call so you’re always in the loop Maintain a warm, polished tone that reflects a high-standard, well-run business I’m reliable, responsive, and comfortable working independently with minimal supervision. You won’t need to worry about missed calls or inconsistent communication—your callers will always feel like they’ve reached a capable, organized office. I’m also happy to serve as a credible reference for your future needs and represent your business with professionalism at every touchpoint. If you’d like, I can do a quick trial run or mock call to ensure the tone and delivery match exactly what you’re looking for. Looking forward to working with you. Best regards,
$500 CAD in 7 days
4.1
4.1

Hello, I’m very interested in this role and confident I can handle your business line professionally. I have experience communicating with clients over the phone, following scripts closely, and maintaining a calm, friendly, and polished tone in every interaction. I will answer calls using your provided templates, capture all necessary details accurately, and send you a clear summary immediately after each call. I understand the importance of representing your business well, even with low call volume, and ensuring every caller has a positive experience. I am reliable, attentive, and available to respond promptly when calls come in. I’d be glad to support you and act as a credible point of contact for your business. Best regards Jane
$300 CAD in 30 days
2.6
2.6

Hello, I can handle your occasional business call answering service and represent your line in a professional, reliable manner. I have experience in client-facing communication and handling inbound inquiries with clear tone, active listening, and accurate message capture. I understand the importance of making callers feel they are speaking to a well-organized and trustworthy business. What I will do for you: Answer calls using your exact provided script/templates Maintain a polite, professional, and consistent tone Collect caller name, contact details, and reason for calling Immediately send you a clear call summary via email or text after each call Ensure no details are missed and responses are accurately recorded Approach: Even though call volume is low, I will treat each interaction as a high-priority client touchpoint to ensure your business maintains a strong professional image. I can start immediately once your script and contact instructions are provided. Warm regards, Harpreet Singh
$250 CAD in 5 days
2.3
2.3

Hello, I’d be happy to support your business by answering calls in a professional and courteous manner whenever you’re unavailable. I understand that even a small number of calls reflects your brand, so each interaction will be handled with care and a polished tone. I’m comfortable following your provided scripts, listening carefully to callers, and capturing accurate details such as name, contact information, and the purpose of the call. I will send you a clear and prompt summary via email or text immediately after each call. I am reliable, organized, and maintain strict confidentiality. I can also serve as a trustworthy reference when required. My goal is to ensure every caller has a smooth and positive experience. I’m available to begin right away and look forward to assisting you.
$300 CAD in 30 days
2.3
2.3

Hello dear client, This role aligns perfectly with my experience and strengths. I’ve handled professional communication, call support, and detailed note-taking, so I understand how important it is that every caller feels they’ve reached a polished, well-run office. I’m very comfortable following scripts precisely, capturing accurate caller details, and sending prompt, clear summaries after each call. I also have strong exposure to Canadian business communication standards and culture, so I naturally maintain a courteous, warm, and professional tone that callers will trust. With my reliability, attention to detail, and calm, confident phone presence, I’m well-suited for this role and can represent your business exactly as intended. Looking forward to working with you. Warm regards, Fiona
$500 CAD in 7 days
1.8
1.8

Project Understanding: You need a dependable, professional call handler to represent your business when you’re unavailable. Even though call volume is low, each interaction must reflect a polished, trustworthy brand image. The role also involves accurately capturing caller details and acting as a credible reference when needed. Proposed Solution: I can serve as your reliable first point of contact, ensuring every caller experiences a courteous and professional interaction. I will strictly follow your provided call scripts to maintain consistency in communication. After each call, I’ll promptly record key details (name, contact info, purpose) and send you a clear, structured summary via email or text. I understand the importance of tone and first impressions, so I’ll maintain a calm, friendly, and confident voice that reflects a well-run business. Additionally, I’m comfortable acting as a professional reference and can represent your business with credibility and discretion. Questions: What are your preferred call handling hours/time zone? Do you want missed calls or voicemails handled differently? Is there a specific format you prefer for call summaries? How should urgent or priority inquiries be flagged? Are there any FAQs or responses beyond the script I should be aware of? Which communication method do you prefer for updates (email, WhatsApp, etc.)? Any guidelines for handling unexpected or sensitive questions?
$500 CAD in 7 days
0.0
0.0

Soy una persona que se esfuerza en todo momento por garantizar la satisfacción del cliente. Cuento con amplia experiencia profesional y un sólido conocimiento del sector. Tengo facilidad para trabajar tanto en equipo como de forma independiente, según las necesidades. Busco la oportunidad de demostrar mi valia en una empresa de futuro
$500 CAD in 7 days
0.0
0.0

Yes! You are on Right Bid. I have Read All Project details and descriptions regarding Occasional Call Answering Service I will save your time by letting my work speak for you. If I am lucky enough to get your attention please feel free to reach me so we can spend 10-15 minutes and discuss everything ;) you can check my portfolio and reviews regarding your Project: https://www.freelancer.pk/u/moosadesai2030 Best regards! Ghazal Siddiqui
$700 CAD in 7 days
0.0
0.0

Hello, I’m a reliable and professional communicator with experience in customer service. I can handle calls with a clear, friendly, and polished tone, follow your scripts exactly, and take accurate notes of each caller’s details. I’m very organized and will send you a clear summary immediately after every call. Even with low call volume, I understand I’m representing your business, and I will make sure every caller has a professional experience. I’m available and ready to start right away.
$400 CAD in 7 days
0.0
0.0

Hello, I can reliably handle your business calls with a professional and courteous approach. I’m comfortable following scripts, capturing accurate caller details, and sending immediate summaries after each call. With a clear speaking voice and strong attention to detail, I’ll ensure every caller has a polished experience. I’m also dependable, responsive, and available when needed. Happy to get started right away. Best regards,
$500 CAD in 7 days
0.0
0.0

As an experienced freelancer with an extensive customer service background, I understand the vital significance of projecting a professional and polished image to all callers. My decades of experience in English and French customer service will be a valuable asset in communicating effectively with your clients. I am comfortable using templates and taking concise notes, ensuring that no detail is overlooked while answering a call on your behalf. My dedication to promptness and attention-to-detail will be key in delivering on what you've requested; emailing or texting you a summary right after each call. By choosing me as your virtual assistant for this project, you'll have peace of mind knowing that your business line is being taken care of by a reliable and experienced professional. Moreover, acting as a credible reference for future employers couldn't be more fitting for me. I've always been known to go above and beyond what's expected to ensure customer satisfaction, and acting as your representative wouldn't be an exception. Let's partner in creating the lasting impression and maintaining the quality standard your brand represents.
$400 CAD in 7 days
0.0
0.0

Hello, I’m available to support your business by handling incoming calls in a professional, courteous, and reliable manner. I understand the importance of creating a strong first impression, even with low call volume, and I’m confident in my ability to represent your business as a polished and well-organized operation. Here’s how I will meet your requirements: Answer calls promptly using your provided scripts to ensure consistency and professionalism Communicate with callers in a friendly, clear, and respectful tone Accurately capture caller details, including name, contact information, and reason for calling Send immediate call summaries via your preferred method (email or text) after each interaction With my background in customer interaction and communication, I pay strong attention to detail and maintain confidentiality at all times. I’m also dependable and responsive, ensuring you never miss important inquiries. Regarding acting as a credible reference, I’m open to discussing expectations to ensure alignment and professionalism in how your business is represented. I’m ready to start and would be glad to discuss your templates and preferred workflow. Best regards, Anthony Mayowa
$500 CAD in 7 days
0.0
0.0

Hello, I would be glad to assist you by handling your business calls in a professional and courteous manner. I understand the importance of making every caller feel they’ve reached a well-organized and reliable office, even with low call volume. I am confident in following provided call scripts, communicating clearly, and maintaining a friendly yet polished tone. I will accurately note caller details, including name, contact information, and purpose of the call, and ensure you receive a prompt summary via email or text after each interaction. I am dependable, attentive, and respectful of confidentiality, which makes me suitable for also acting as a credible reference when needed. My focus is always on professionalism, consistency, and creating a positive impression for your business. I am available and ready to start, and I look forward to supporting you.
$250 CAD in 30 days
0.0
0.0

saya sangat bersemangat untuk bergabung dengan anda, ataupun perusahaan anda, memang saya masih belajar tapi saya yakin saya pasti bisa, karna saya punya semangat dan tekad yang kuat untuk bekerja dan belajar hal hal baru, harapan saya, saya bisa memberikan yang terbaik untuk anda dan perusahaan anda, terimakasih
$500 CAD in 7 days
0.0
0.0

Hello, I am a professional virtual assistant with a clear and polite English-speaking voice and reliable internet connection. I have experience handling customer calls with professionalism and attention to detail. I will follow your provided scripts exactly, take accurate notes of caller name, contact details, and reason for calling, then send you a complete summary immediately after each call. I am committed to representing your business with a friendly yet polished tone and am available during business hours to ensure no call is missed. Thank you for your consideration.
$500 CAD in 3 days
0.0
0.0

Hello, I have experience working in customer service as a Call Centre Representative on the English line at Turkish Airlines for 1 year and 1 month. After that, I was promoted to a Quality Assurance role, where I focused on maintaining communication quality, reviewing interactions, and ensuring professional customer handling standards. Because of this experience, I am confident in handling phone calls in a polite, calm, and professional manner, and following instructions exactly as provided. I am attentive, reliable, and detail-oriented, especially when it comes to capturing and reporting accurate information. I understand that this role requires a courteous voice, clear communication, and consistency in representing your business professionally — all of which I am comfortable with. I would be happy to support you with this task. Best regards, Nail Abdullayev
$500 CAD in 7 days
0.0
0.0

Hello! It's a pleasure to connect with you. I would love to be considered for this opportunity. I offer impeccable call handling, ensuring your business always projects a polished image. For a seamless experience, I recommend a concise opening script like 'Thank you for calling , this is , how may I help you?' Let's connect to guarantee your callers always receive a truly professional greeting. I look forward to speaking to you soon, Brandy M.
$466 CAD in 7 days
0.0
0.0

I am Diego Armando Hoyos Dorado, a customer service professional with a background in economics, budget analysis, and bilingual communication (Spanish-English). Based in Popayán, Colombia, I am available immediately to manage your business line professionally, ensuring every caller experiences a well-organized and credible office. What I offer exactly: Prompt, courteous response: I'll use your provided scripts with a clear voice, professional tone, and active listening. Accurate logging: Capture caller's name, contact details, and reason for calling. Instant summary: Send a detailed report via email or text right after hanging up. Low volume, high quality: With ~1 call/day, I'll act as a credible reference for your future employers. Skilled in phone support, customer service, virtual assistance, and customer experience. I can start today via VoIP or your preferred system, with flexible hours (including evenings). Budget and terms: $300 CAD for the first month (up to 30 calls), renewable. Milestone payments: 50% upfront, 50% at month-end. Choose proven reliability and peace of mind! Ready for a free test call. Best regards, Diego Armando Hoyos Dorado
$300 CAD in 7 days
0.0
0.0

Hi! I’d love to support you with this. I bring 5+ years of experience as a Virtual Assistant and Customer Support Specialist, working with U.S.-based clients and handling calls with a professional, warm, and highly attentive approach. Even in low-volume roles, I focus on quality over quantity — making sure every interaction feels smooth, personal, and genuinely helpful. I’m very detail-oriented when it comes to documenting calls, following up, and ensuring nothing gets missed. My goal is simple: every person you trust me to speak with will feel heard, taken care of, and confident in your service. I’m reliable, easy to work with, and ready to start right away. Looking forward to working with you, Brenda
$600 CAD in 30 days
0.0
0.0

Montreal, Canada
Member since May 4, 2026
$10-30 CAD
$15-25 USD / hour
$10-30 AUD
$58 USD
$30-250 USD
£250-750 GBP
₹600-1500 INR
$30-250 USD
₹750-1250 INR / hour
$40 USD
₹1500-12500 INR
$8-25 USD / hour
$2-8 USD / hour
$30-50 USD
₹400-750 INR / hour
$55 USD
$30-250 USD
€8-30 EUR
£20-250 GBP
$15-25 USD / hour