WhatsApp & Social Media Admin

@arshman18

Greetings, I've read through your project details, and it looks like you need someone reliable to manage customer interactions on WhatsApp and other social media from 09.00 to 17.00 WIB. My goal would be to enhance customer satisfaction by ensuring that all messages are addressed quickly and accurately. By using the provided scripts, I can maintain a consistent tone while also personalizing responses when needed. I have experience in customer service, and I understand the importance of being polite and solution-oriented, especially when handling complaints. Additionally, I can provide a daily recap to keep you informed about common inquiries and any issues that arise. I'm confident in my ability to keep conversations organized and efficient across different platforms. Best regards, Muhammad Arshman

@blessing230

Hello, I can manage your 09:00–17:00 WIB shift and ensure all messages are handled quickly and professionally. While I’m not a native Indonesian speaker, I use high-quality translation tools to communicate clearly and naturally, and I’m careful to maintain a polite, customer-friendly tone in every response. I’ll reply within your 10-minute WhatsApp window, follow your scripts while adapting when needed, and handle stock checks, order support, and complaints with calm and accuracy. Escalations will be done properly when required. You’ll also receive a concise daily recap highlighting common questions, any issues raised, and suggestions for improvement. I stay organized, responsive, and focused on delivering a smooth customer experience throughout the shift.