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Customer Service Representatives - Inbound

₹12500-37500 INR

Closed
Posted over 2 years ago

₹12500-37500 INR

Paid on delivery
Full Job Description In this role, Customer Service Representatives will work remotely from their home office to provide first-class customer support for the product and service lines offered by our client. The types of customer inquiries will include, but will not be limited to requests for customer care, billing inquiries, online order tracking, website assistance, product/service information, etc. The Customer Service Representative will use dynamic communication strategies to educate the customer on all aspects of the product/service offered optimizing sales opportunities and ultimately ensuring customer satisfaction. HOW TO MAKE A DIFFERENCE * • Answer incoming calls from customers in a professional, polite, and courteous manner. • Go the extra mile to delight our customers! • The ability to meet and exceed set goals. • Build sustainable relationships of trust through open and interactive communication. • Accurately document and update records in required systems. • Provide prompt resolutions to customer inquiries by providing appropriate and accurate information. BENEFITS • Paid time off • Career growth opportunities • Work from home QUALIFICATIONS • Applicants must be 18 years of age or older • Requires high school diploma or equivalent • Excellent communication in English and presentation skills • Prior technical service or call center experience is preferred • Ability to work remotely in a designated area free from any distractions • Desktop/laptop with direct connection to a modem (Windows 10 , 4GB RAM and 25mbps dl/10mbps up internet speed) • USB noise cancelling headset with microphone Job Types: Full-time, Permanent Schedule: • 8 hour shift • Evening/Night shift • Weekends Education: • Secondary School (preferred) Experience: • customer service: 1 year (preferred) Work remotely: • Yes • Work from home • Job Type: Full-time
Project ID: 31921657

About the project

41 proposals
Remote project
Active 2 yrs ago

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41 freelancers are bidding on average ₹26,780 INR for this job
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Hello, Please review my profile as I have relevant skills and experience in Customer Support/Service. I have completed similar projects before for Inbound and Outbound Calling, email handling, and Live chat via Zendesk, asana, etc. https://www.freelancer.pk/projects/customer-support/Project-for-First-Step/reviews https://www.freelancer.pk/projects/customer-service/Customer-Service-Representative-URGENT/reviews Kindly message me to discuss further Thank you Faiza Bilal
₹25,000 INR in 5 days
5.0 (88 reviews)
6.7
6.7
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Dear potential client I understand that you are looking for a superb customer service rep who speaks and write fluent English and can complete the task below. I am the most suitable person for the job because I understand that the success for any business is a result of how the customers are treated and that they are the back bone of the company. I speak fluent English and I am excellent on the phone and love to help people. I have over 7 years’ experience in this field and I am very passionate about interacting with people and making their day. I am hardworking, dedicated and committed to any task given me and will be an asset to you if chosen. I have excellent reviews on here and many satisfied clients and would love to make you one of them. I look forward to your speedy reply. Best Regards Heba Thomas PS: If you need references, I can request them from recent companies in the USA that I currently finished my contracts with.
₹37,500 INR in 7 days
5.0 (10 reviews)
5.3
5.3
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Hello, My name is Jignesh Kumar from Bangalore, India. I have 15 plus years of work experience with top MNC's across the globe. Please connect with me to discuss further on this opportunity. Thank you. Regards, Jignesh Kumar
₹25,000 INR in 7 days
5.0 (1 review)
2.8
2.8
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Hello. I can see that you're in need of customer support representatives and I would like to offer my services. With 3 years of experience as customer support agent for eCommerce companies, my roles included those stated in the job description and I have worked with tools like Zendesk, Shopify, Slack, Excel, Canva, Wordpress, etc. I have a high level of proficiency in both oral and written English. How about a quick chat to discuss more about the job?. I look forward to working with you. Best Regards.
₹27,000 INR in 30 days
5.0 (1 review)
1.5
1.5
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Hi There! Working in the BPO industry gave me a lot of opportunities such as; being a Customer Service Agent, Team Leader Trainee, Program Ready Trainer and Compliance, and Quality Auditor. I am skilled in Data Entry, Word Typing, Data Processing, and Customer Support. I also have good English communication as I work for an Outsourcing company for 5 years. I am also satisfied with my typing skills due to my experience over the years. I can type fast with good quality and am very accurate with minimal errors. Hope to hear from you soon!
₹36,000 INR in 7 days
0.0 (0 reviews)
0.0
0.0
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Working in the food producing company gave me knowledge anout handling customers and i think i am the best candidate for this job considering the fact that i have once worked as a secretary for over 1yr..I'd be waiting to hear from you Best regards, Crown
₹25,000 INR in 7 days
0.0 (0 reviews)
0.0
0.0
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Hi, I am professional with 9+ years of experience in customer support and sales in international bpo ( inbound and outbound) US process - Dish network. I hold excellent communication skills and can educate customer about the product/service offered with dynamic communication strategies. I am expert at optimizing sales opportunities as hold ability to create need of customer for product and customer satisfaction by building trust through open and interactive communication. I can offer prompt resolution as hold experience of managing team of 13 sales agents. I have been awarded best sales agent - 4 times and best team leader - 3 times. I am willing to work at home and have everything required by you. I may also share my resume for reference Looking forward to hearing from you Thanks and regards Honeymeet samra
₹30,000 INR in 7 days
0.0 (0 reviews)
0.0
0.0
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ses cookies to ensure you get the best experience on our website. To learn more visit our Privacy Policy 100 Words & Adjectives to Describe Yourself [Interview Tips] BlogResume Help100 Words & Adjectives to Describe Yourself [Interview Tips] 100 Words & Adjectives to Describe Yourself [Interview Tips] “If you had to use 3 words to describe yourself, what would they be?” Surprisingly, having a good answer this question will reward you in more ways than one. Find out the secret. Cory Streiff Cory Streiff Career Expert Updated 10/22/2021 Describing yourself can be tricky. You want to be honest, but not brutally so. You want to impress, but without coming off as narcissistic. You want to be positive, but not over the top. Whether you’re preparing for the classic interview question “Tell me about yourself” or writing a Tinder profile, it’s worth spending the time to get it right. Fortunately, as long as you follow a few guidelines when choosing the right words to describe yourself, you can create a great, long-lasting first impression.
₹23,000 INR in 30 days
0.0 (0 reviews)
0.0
0.0
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Hi,     I am  an expert in customer service and can start immediately.   I can do this project for ₹30000 for a month   I am a professional with four years of experience in customer support and I am an university graduate in Information Technology so that I can handle any kind of software.   I am offering customer support, customer service ,phone handling, Email handling, Chat support ,Virtual assistance and other tasks (as per client need).   Hope you will consider my application.   If you award me the project. I'd be very happy to discuss this further and get started for you as soon as possible. Thank you.  
₹30,000 INR in 22 days
0.0 (0 reviews)
0.0
0.0
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Hello Client, Top of the day to you, having gone through the details of your project, i confidently present myself and the best candidate for the job. I am an experienced customer support office with over 6 years experience in call handling, cold calling, email handling and general customer support. I have a laptop with windows 10 4gb ram 500gb HDD and a fast internet speed modem, thus i have every tools required for the job including a noise cancelling earpiece and another noise cancelling blue tooth headset for seamless calls without interference. I am open to work 24 hrs and open to start immediately. Kindly consider me for this job and let's have a long and mutual relationship. Thanks
₹25,000 INR in 7 days
0.0 (0 reviews)
0.0
0.0
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I have experience in managing a customer support team and have myself worked as a customer support executive for 1 year
₹28,000 INR in 7 days
0.0 (0 reviews)
0.0
0.0
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Hi Client, I am ready and available for your project, I have taken my time to go through your job description and I can confidently say this project is for me, I like to be part of this wonderful project, I am a professional customer care representative with 3 years of experience, I understand customers behaviors and I can politely and calmly respond to their worries, I am very easy, dedicated and friendly to work with, I am very fluent in English both verbal and writing, I love communicating a lot, I pay attention to the details and I work with instructions, I have a strong internet connection and standby electricity to make the work easier and smooth to carry out and I have a good HP laptop. I will be glad to receive your message. Thanks Mariam
₹25,000 INR in 7 days
0.0 (0 reviews)
0.0
0.0
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I have a total of 6 years work experience in this field and am confident that I am a good fit for the vacancy. My present position has taught me the importance of clear communication and customer service over the phone and emails. In my previous role I used set appointments for real estate agency over zoom and on calls. I handle objections well and I can resolve customer problems, give sales pitches and take accurate notes of conversations with customers also helping with retentions for the company. I have received excellent performance evaluations from my managers and have been formally recognised by them for my contribution towards my department’s success. I am a goal and results orientated team player who is reliable, punctual and experienced in taking inbound calls from customers regarding products and services. Over the phone I will be an excellent ambassador for your company, and someone who will create a professional first impression that customers will remember for the right reason. Furthermore, I have a proven track record of increasing sales, up-selling, cross-selling and dealing with a high volume of calls daily. I consider my strongest points to be my impeccable phone manners, my clear voice and my ability to deal with agitated or distressed customers.
₹25,000 INR in 7 days
0.0 (0 reviews)
0.0
0.0
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Dear Recruiter, I hope you are healthy and safe! I have read your project description and am very interested in working with you. I have all the qualifications required and am better in communication with customers. I don't have an year experience in Call center but I am experienced in doing communication over meeting with foreign clients as I was a Business Development Executive. I have all the appliances available & ready to work. Just message me in chat so that we may do further discussion. I am ready to appear in an interview to make sure you hire the right candidate. Thanks & Best Wishes, Umang.
₹28,000 INR in 30 days
0.0 (0 reviews)
0.0
0.0
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Dear Sir, I can work from home. I can handle the customers politely since i have experience in the field of supervising. I can also communicate clearly about the product to the customer.
₹20,000 INR in 5 days
0.0 (0 reviews)
0.0
0.0
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Greetings, I have gone through your post and, I'm very confident to work on this project as I Have been working as a customer care and sales agent 2 years in Vodafone UK which is well known for its strict standards of customers happiness not only satisfaction. I showed a remarkable performance in all my KPIs targets and sometimes overachieved my sales target. If you know how sensitive the English people are you will know how careful you need to communicate with them to make the interaction successful, taking in consideration the average handling target that needs absorbing calls as much as I can . I used to absorb up to 35 calls daily in 8 working hours. To sum up, All customer service duties I mastered in the last 2 years, So I believe I'm the best matching to that job. please go through my profile and portfolio. Looking forward to your response, Thank you.
₹30,000 INR in 7 days
5.0 (2 reviews)
0.0
0.0
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Hi am tosin I have read your project description and I understand your project that you need a customer service representative, that can speak English fluently and has a computer 4gb ram with window 10 and a connection. I will be glad if given the opportunity to work on this project. Regards
₹25,000 INR in 7 days
0.0 (0 reviews)
0.0
0.0
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Hi Having gone through the job description, I'm sure you'll get real value for money if I handle this task for you. I have over 5 years experience in customer service roles. I deliver both promptly and professionally. I'm optimistic you'll call for more of my services afterwards.
₹28,000 INR in 7 days
0.0 (0 reviews)
0.0
0.0
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Cupcake Hi there, I just read your posting. It sounds like you need an expert in Customer Service to help you engage with your customers and clients. I have an extensive background in Customer Service Support with a 5 years experience in the industry. I have excellent verbal and written interpersonal intelligence with adeptness in negotiation, influence and of good persuasion skills. I can work hand in hand with you towards offering exemplary customer services support to your esteemed customers and clients, recommend the best strategies for you to use, and many more. If any of the above sounds interesting, let me know when you’d be available for a quick chat regarding the role. Best regards, Derick Sagwa
₹27,000 INR in 7 days
0.0 (0 reviews)
0.0
0.0
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Hello good morning i read what is needed and i'd like to have the opportunity to do this project.a i have TOEFL certificate in English . I have also nearly three years experience in a similar job which is social media management. I worked for a retail company and a nonprofit one.
₹25,000 INR in 7 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of INDIA
Delhi, India
4.8
39
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Member since Jun 11, 2014

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