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Customer Support Representative - German Native -- 2

$8-15 USD / hour

Closed
Posted 29 days ago

$8-15 USD / hour

Salary 2000 EUR Montly + bonuses I am looking for a native German-speaking individual who can effectively offer customer support for my business. Key Responsibilities: - Responding to customer queries over the phone with promptness and professionalism. - Resolving customer complaints while maintaining a positive and empathetic attitude. - Providing information and assistance regarding products to the customers. Ideal candidate's profile: - Proficient in German (native speaker level) - Proven experience in customer service - Ability to manage stressful situations - Excellent communication skills, especially over the phone. If you believe you're a good fit, please make a bid. Looking forward to working with a dedicated professional who can handle our German customer base effectively.
Project ID: 38012294

About the project

17 proposals
Remote project
Active 22 days ago

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17 freelancers are bidding on average $13 USD/hour for this job
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I am excited about the opportunity to contribute to your team with my language skills and customer service experience. I am a native German speaker and have extensive experience in customer support roles. My previous positions involved handling customer inquiries over the phone, where I consistently demonstrated professionalism and an ability to resolve conflicts effectively. I excel in managing stressful situations and maintaining a positive demeanor, which I believe aligns well with the responsibilities outlined in your job description. I am confident in my ability to provide excellent support and information to your German-speaking customers. I look forward to the possibility of working together and contributing to the success of your business. I am eager to discuss how I can contribute to your team. Best regards, Jana El Amrani
$25 USD in 40 days
5.0 (4 reviews)
3.0
3.0
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Hi, I can do it in the next few hours by working on it right now. Message me for detailed discussion. Thanks and Looking forward:). For more information, visit my profiles and reviews for assessing my credibility. You can look my freelancer.com profile in the given link. Here is my profile link: https://www.freelancer.com/u/professorxwriter Regards, Muhammad Azam
$8 USD in 1 day
5.0 (2 reviews)
2.7
2.7
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Dear Sir/Madam, As a native German speaker (born and raised in Germany) currently residing in Spain, I possess over 30 years of experience in the Hospitality and Call Center/BPO sectors. I have held various roles such as CS Representative, Sales Representative / Manager, and Digital Telemarketer. My experience spans industries like Sales & Marketing, E-commerce, Finance, Insurance, Healthcare, Real Estate, Tourism, Technology, and Consulting, among others. I have collaborated with leading companies in the United States, Europe, and Latin America. I am available to work in hours aligned with Central European Time (CET). In addition to my native German, I am fluent in English and Spanish. I am equipped with dual broadband and 5G internet, a modern PC, noise-canceling headphones, and a quiet workspace to begin immediately. Highlights: Friendly and open personality, excellent organization, absolute customer focus, native German, fluency in Spanish, and English (written and spoken), attention to detail, excellent interpersonal skills, highly dedicated and loyal professional, proactive, team player, and adaptable. I eagerly await the opportunity to connect with you, as I am confident that the work we will achieve together will exceed expectations. Sincerely, Pedro M
$15 USD in 40 days
5.0 (3 reviews)
2.0
2.0
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Hello Dear! Good Day! Hope you are doing fine. My name is Ruhul Ajom. I have been working as a translator for 15 years for any languages. I have language proficiency certificates in all languages. the services that I offer: 1- translation of medical reports and medicine-related topics. 2-translation of general and technical topics. 3-translation of certificates ( marriage, death, divorce ...etc) and educational transcripts ( university and school transcripts). I deliver a high-quality translation exactly on time. I am available all the time to receive different tasks. You are cordially welcome to discuss your project. Thank You! Best Regards, Ruhul Ajom
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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As CEO and founder of UBTCALL, UBTIS, and UBT since 2014, my role involves steering a team that is at the forefront of innovation in computing and call center services. We operate on a global scale in the UAE, Morocco, and Spain, overseeing substantial international accounts. Our skilled team, predominantly composed of full-stack developers, focuses on developing and securing over 7,000 websites while providing extensive technical and client support. In the realm of digital marketing, our expertise spans email, SMS, and social media, ensuring notable returns on investments. We have a team of multilingual experts proficient in languages like French, Spanish, English, Italian, German, Arabic, Dutch, and Portuguese, allowing us to cater to a wide range of international clients. Dedicated to offering uninterrupted service, we operate 24/7/365. Our management teams are always on hand to guarantee top-notch quality in every endeavor. It’s our insight into market trends and commitment to excellence that drive our worldwide expansion and success.
$13 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I'm an experienced customer service agent. Let me know if there is some E-Mail / typing or Chat work to do. I would be ready to do that.
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello , I’m a German language speaker of over 4years experience. I also have a great speaking skill, which would make it easier to relate with your German based clients . So casts in online tools like Excel, spreadsheet and outlook and also ability to work under extreme conditions
$12 USD in 50 days
0.0 (0 reviews)
0.0
0.0
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Hello, I would like to express my Interest to apply for the position as a Customer Support Representative - Native German. I have a bachelor's degree in German studies from the faculty of languages. I am also certified with German language skills at level C1 by the Goethe-Institut. I'm at native German speaker level. I am a detail-oriented, experienced German customer support, call center agent, telesales Agent in the field of B2B with extensive knowledge of German with more than 10 years of experience in dealing with German customers at international companies in the support of customers, for example (mobility project, payment inquiries, DSL, Data entry, order processing, leads / making appointments, survey and telesales projects). (Hotline"Inbound and outbound", E-mail support, ticket support, chat support. I also worked also as an online virtual assistant (German) in the field of real estate. I make outgoing calls and make appointments with the business customers. I have worked with various IT ticket systems and with various softphones such as Genesys, Zadarma, Aircall, Microsoft Teams, Skype for Business and CRM tools such as FreshDesk and Pipedrive as well as e-commerce software Magento. I am looking forward to hearing from you. Thank you in advance. Best Regards, Islam
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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As a native German speaker, I believe my understanding and fluency in the language put me in a prime position to excel in this customer support role. Over the years, I have gathered significant experience working in various roles within the customer service industry. This has not only honed my linguistic proficiency, but also nurtured my ability to deal with stressful situations whilst maintaining a calm and empathy-focused approach. One of my greatest strengths is communication, particularly over the phone. Through clear and concise dialogue, I am easily able to resolve customer complaints and provide accurate product information. Moreover, I am efficient in responding promptly and professionally to queries - which is pivotal for any effective customer support interaction. My goal as your customer support representative would be simple - to ensure your German-base clientele feel heard in every interaction and leave satisfied. My dedication to the task at hand has always been unwavering, making me an ideal fit for not only this role but for fostering long-term client relationships as well.
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello there, I am a lover of linguistics who is extremely keen to learn the nuances of a language; a goal-oriented person willing to put in 100% efforts to reach the goals set. I am a fast- learner of new techniques and molding them as per the requirement. I have successfully completed training in all the levels of German from Goethe Institut Max Mueller Bhavan (upto C2.2) and passed the final language level (C2 level) in the first attempt from Goethe Institut Max Mueller Bhavan which depicts my proficiency of my German language. Along with my grasp of both these languages, I am well versed in English as I have had all my primary as well as secondry education in English. I am nearing the end of my Bachelors Degree in English from Univiersity of Mumbai, thus, making me a remarkable candidate for content writing, translations and teaching in regard to these languages. Please elaborate on the specifics of you business. Looking forward to hearing from you. Warm Regards, Vaishnavi Thatte
$10 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello there, Im a German one whos have already a lot experiences with phone acqise like also a Call Center, main structure in German, my English is on a C1 Lvl caus im also translator, so no Problems for a missunderstanding. If you are intrested to know more about me, just send me a Message
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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"Hello, I'm Aya, a proactive and experienced professional with a background in German language instruction and customer service. My journey began at the International College for Languages and Translation, where I honed my language skills. During my university years, I started my career as a German instructor and continued to refine my skills in communication and customer satisfaction. After graduating, I transitioned to a role at Amazon, where I served as a German Customer Service Representative, specializing in various Amazon systems such as Retail, AC3, and Digital IT. This experience not only solidified my language proficiency but also sharpened my ability to provide top-notch customer service in a fast-paced environment. My passion for sales led me to Orbio, where I thrived as a Telemarketer, selling a diverse range of products including pillows, pillowcases, machines, power banks, and translation devices. This role enhanced my sales and negotiation skills, enabling me to excel in meeting and exceeding targets. Currently, I am part of the dynamic team at Atos, contributing as an IT Service Desk professional. My diverse background has equipped me with a unique skill set, combining language proficiency, customer service excellence, and sales acumen. I am excited about the opportunity to bring my passion and expertise to your team."
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi, thank you for posting this job opportunity. Im replying to your post since I can get things done for you as you requested. I have experience more then 6 years on customer support on German language and completed already 3 courses regarding customer care. Please let me know if you have interest on working with me. Mit freundlichen Grüßen, Leo
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of BULGARIA
Sofia, Bulgaria
5.0
1
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Member since May 10, 2023

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