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English-writing Customer Service Agent Live Chat

Needs to hire 2 Freelancers, your timezone is between GMT 0 and GMT +4 (including GMT0 and GMT+4)!

What I need the freelancer to do:

I am looking for someone 100 percent fluent in English (additional languages can be a plus), to act as a customer support agent via a text livechat.

Goal is to give answers to visitors asking us some questions via our live chat.

Ideally, this person has to be able to work to cover the full European time zone from Monday to Friday during work hours (based on GMT+2)

As work is not consistent over time, we would like to have you connected from Monday to Friday during work hours (based on GMT+2) and during this timeframe, we would pay you per task (= per number of single chat you have everyday).

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Key skills needed to do the job well:

You need to be a good english writer (if you are fluent in other languages this can be a plus!)

You need to be available and connected for this job from Monday to Friday during European work hours (based on GMT+2) from 8:30am to 6:30pm.

When someone want to chat, you need to answer quickly.

You'll need to understand our service and the service we provide in order to answer to people. But we'll help you on that and it's simple to understand. :)

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What I think a successful engagement will look like for me as a client:

Making sure you are professional in your behavior and in your answers.

Making sure you don't make any mistakes in English is important to us (really small mistakes are OK).

Making sure your answers are always funny and positives is also very important to us.

Making sure your average response time is really short is important to us.

Payment

You can get up to 120 usd per week.

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We look forward to learning more about you and working with you!

Please notice that we only hire people from timezone GMT 0 to GMT +4!

Skills: Customer Service, Customer Support

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About the Employer:
( 4 reviews ) Lille, France

Project ID: #10643144

53 freelancers are bidding on average $483 for this job

Excelentt

Available in GMT+3,4 timezone. Kindly share more details about your business. Have you created canned responses yet? I have 6 years of experience in customer support and admin support tasks. I have done live More

$250 USD in 30 days
(24 Reviews)
5.6
ivavot

Hello, I have interest about your project. I can offer you experience with customer support also from my last job as a fashion eshop runner. We can discuss more if you like to. With kind regards, Ivona

$480 USD in 30 days
(5 Reviews)
5.5
tuhindo82

Dear I have just seen your Job posting and upon reading thoroughly, I felt strongly that I would be the most qualified contractor for your project. I have vast experience in IT/ Data Entry/ Web Research/Admin/SEO/ Co More

$333 USD in 24 days
(2 Reviews)
4.6
MancM

Hi, my name is Marjan my time zone GMT +1, I am a tech savvy freelancer based in Macedonia with plenty of IT skills and experience in Customer and Technical support as well and additional desire to learn :) since you a More

$694 USD in 30 days
(1 Review)
2.8
rudolph1988

Hello, My Name is Rudolph. I'm a trained and experienced Customer Support and Technical Support Representative that worked for Asus, Amazon and Microsoft delivering excellent Customer Service and Support through E-mail More

$250 USD in 10 days
(2 Reviews)
1.9
spshvets

Hey, Alex! It's nice to meet you here on Freelancer. I've applied for your job on Upwork. And I am really surprised to see you here. Briefly, my experienced team can handle the duties you require. I would like to tel More

$666 USD in 20 days
(1 Review)
0.4
nitop

Hi, I am a professional content writer with years of experience writing contents, blogs, press releases, etc for various companies across the globe. Prior to my current job, I have worked with several international More

$250 USD in 10 days
(0 Reviews)
0.0
CassandraSue

I will happily do this job. I love working with customers and making them happy and comfortable. I have customer service experience as an at home customer service rep.

$555 USD in 10 days
(0 Reviews)
0.0
HighGain

thats very intresting jobs i have An ability to serve as customer Support via chat or something else i have a worked experience of 2 years with proffesional online customer support help skills . i hope you will accept More

$555 USD in 10 days
(0 Reviews)
0.0
jessso4

A proposal has not yet been provided

$555 USD in 10 days
(0 Reviews)
0.0
sharfsukhera

Hi! I already have experience in such work i don't think that time zone matter for me i work on behalf of my skill and your payment so i would like to represent myself for this work.

$555 USD in 5 days
(0 Reviews)
0.0
$477 USD in 10 days
(0 Reviews)
0.0
$555 USD in 30 days
(0 Reviews)
0.0
$555 USD in 10 days
(0 Reviews)
0.0
egcle

A proposal has not yet been provided

$444 USD in 15 days
(0 Reviews)
0.0
sandeeprj40

I have three years of experience in providing technical chat support to the customers from U.S, U.K and Australia. I worked for Symantec chat process where my role was to provide technical and installation support More

$555 USD in 10 days
(0 Reviews)
0.0
iulianconstanti

Dear Sirs, Thank you for your proposition. I live in Romania, so I am part of the required timezone. I am fluent in English and average in French, having good writing skills in both languages, which I use everyday a More

$250 USD in 10 days
(0 Reviews)
0.0
kambavoice

Hello, I can handle your project as we have long experience in call center industry & customer service . we operate in Egypt GMT+2. Waiting for your reply. Regards, Tarek

$250 USD in 7 days
(0 Reviews)
0.0
ZaraJaneClarke

I have experience of Live Chat, and English is my first language. I am in the correct time zone and can work on a daily basis.

$666 USD in 25 days
(0 Reviews)
0.0
horatiucioara

I believe I have the required skills for this job. I am native Romanian (GMT+2) and I have the required level of English language, but I am also experienced in Customer Care services.

$555 USD in 10 days
(0 Reviews)
0.0