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Looking for English-writing Customer Service Agent Online

Needs to hire 2 Freelancers, one from around GMT/UTC -2, one from around GMT/UTC +9.

What I need the freelancer to do:

I am looking for someone 100 percent fluent in English (additional languages can be a plus), to act as a customer support agent via a text livechat.

Goal is to give answers to visitors asking us some questions via our live chat.

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Key skills needed to do the job well:

You need to be a good english writer (if you are fluent in other languages this can be a plus!)

You need to be available and connected for this job from Monday to Friday during European work hours (based on GMT+2) from 8:30am to 6:30pm.

When someone want to chat, you need to answer quickly.

You'll need to understand our service and the service we provide in order to answer to people. But we'll help you on that and it's simple to understand. :)

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What I think a successful engagement will look like for me as a client:

Making sure you are professional in your behavior and in your answers.

Making sure you don't make any mistakes in English is important to us (really small mistakes are OK).

Making sure your answers are always funny and positives is also very important to us.

Making sure your average response time is really short is important to us.

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We look forward to learning more about you and working with you!

Best,

Alex

Skills: Customer Service, Customer Support

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About the Employer:
( 4 reviews ) Lille, France

Project ID: #11288542

51 freelancers are bidding on average $506 for this job

jkaranm

Hi! Our business is to make yours effective & efficient. We have a sound understanding of our Clients’ operations and corporate goals. As one of the pioneer professionals in the outsourcing/call center industry in More

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Excelentt

I have done the exact same task before. Kindly share more details about your business. Have you created canned responses yet? I have 6 years of experience in customer support and admin support tasks. I have done More

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WriteSmart

Bid is $750 for 30 days. I have 8 years experience as an Email and Chat Customer Support Agent for America Online and was later on promoted as a Quality Analyst for the same department. Responsibility included overseei More

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vw6894728vw

With over 6 years of experience in customer support, handled queries through email, phone and chat. I can pick up a new technology or product in a short time span. Support involves installing the software, debugging an More

$333 USD in 10 days
(1 Review)
2.4
TameaG

Hi, I'm highly experienced in the customer service field. I managed several successful multilingual online stores and one of my primary duties has been email customer service and live chat. I'm familiar with internet m More

$555 USD in 10 days
(1 Review)
2.5
samjohnyb4u

I've over 7 years of experience in customer service field that also includes chatting with multiple clients in the US through clients like LogMeIN and LiveChat. I'm very proficient at replying promptly with a 117 words More

$750 USD in 10 days
(2 Reviews)
2.2
axenicglobal

Hi, I have 7+ years of experience as customer service Manager. I have worked for CISCO for live chat support and handled 3 different chats at a time. Currently worked for company based in UK from last 4 years and pr More

$555 USD in 22 days
(1 Review)
1.1
CCharles1

Hi there. My name is Charlene. I do hope that all is well with you. I am very much interested in this project and hope we can discuss further after having read my proposal. I have been a Freelancer for the past 3+ year More

$555 USD in 10 days
(1 Review)
1.0
Kanma

I have speed, fluent in English and can work at any given time.

$611 USD in 7 days
(0 Reviews)
0.0
Santhosh0404

A proposal has not yet been provided

$500 USD in 14 days
(0 Reviews)
0.0
salima85

Good afternoon, I am a Zambian lady who is extremely interested in the position as I enjoy working with people and this would be an opportunity for personal and professional growth in a varied, stimulating new envi More

$555 USD in 10 days
(0 Reviews)
0.0
rmohd563

I am fluent in English and also know Arabic's really well.... just give me a chance and I prove it to you

$533 USD in 10 days
(0 Reviews)
0.0
ishantsaini1

Dear Professional Thank you for the opportunity and I think I'd be a great fit for this JOB, I have been working in a outsourcing company as a business head since 2013 in which i generated the project related to More

$555 USD in 10 days
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RachelleCSR

Dear Alex, I am new to freelancer.com and I would like to provide my service in CSR through chat and email. I can help you with your customers inquiries regarding their order and products details. I've been in More

$700 USD in 21 days
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LeoMelz20

Hello Dear Client, I would like to take this opportunity to work on this project. Can you send a detailed requirement about your project. As a new freelancer is not a hindrance to do the task and duties given to me More

$250 USD in 10 days
(0 Reviews)
0.0
bezelel

Expect 100% customer satisfaction. I can multi-task and can handle a broad range of tasks. I am also a very fast learner.I am sincere, Hard Working, and available online 24/7 when needed. You can try me for a we More

$300 USD in 5 days
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$555 USD in 10 days
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abdulhadi91

i will done it already working online on amazon customer services. i have been working for 1 year i will try my level best.

$555 USD in 10 days
(0 Reviews)
0.0
sandrinespence

I am home based and I can deliver what you have outlined in your request

$444 USD in 1 day
(0 Reviews)
0.0
mariekateleen

I have 1 year experience working as a Customer Service Representative under us based client account. all are voice accounts. I'am dealing with the customers over the phones, chats and emails.

$555 USD in 20 days
(0 Reviews)
0.0