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Sales/Customer Service Representative for SaaS -- 2

Software SaaS services company dealing with software related to financials is looking for a sales/customer service professional to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. The candidate will communicate with businesses that are mainly active in the Home and Kitchen industry which sells their products through various online channels.

Responsibilities

Serve as the lead point of contact for all new and old customer

Build and maintain strong, long-lasting client relationships

Ensure the timely and successful delivery of our solutions according to customer needs and objectives

Clearly communicate and keep track of who has been contacted and present the result

Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

Prepare reports on account status

Collaborate with sales team to identify and grow opportunities within territory

Assist with challenging client requests or issue escalations as needed

Skills

Bilingual/Native English speaker

Ability to work in EST/PST

Solid experience any of the Sales and marketing tools

Minimum 3 years of experience in sales/customer service

Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level

High sense of urgency in particular with regards to customer service orientation

Experience delivering client-focused solutions to customer needs

Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

Strong verbal and written communication skills

BA/BS degree in Business Administration, Sales or relevant field is preferred

Skills: Customer Support, SaaS Sales, Customer Service, Sales Account Management, Virtual Assistant

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About the Employer:
( 0 reviews ) Chicago, United States

Project ID: #31506456

18 freelancers are bidding on average $19/hour for this job

malbakurtulla

Hello, I hope you are fine. This is to express my interest. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a good fit in this position. I am a full time freelan More

$30 USD / hour
(20 Reviews)
5.1
Zulqarnain686

Hello, My name is Muhammad. I have 5+ years of experience in customer service and technical support handling phone calls, live chat, and emails. Some of the tasks in my past positions have included, but not been limit More

$15 USD / hour
(7 Reviews)
4.9
ginushaji3

I am an experienced customer service agent. Contact me for further discussions........... Regards Ginu

$28 USD / hour
(11 Reviews)
4.7
Realtech7777

Hello there, I have around 10+ years of working experience in inside sales and customer service. I have always worked with clients from US, UK, UAE or Australia. I specialize in generating sales ready leads, appointm More

$16 USD / hour
(14 Reviews)
3.7
pilotarif

Hello there, I have gone through your project "Sales/Customer Service Representative for SaaS -- 2", and I can firmly assure that I have understood the requirements and can perfectly do the project work with 100% accu More

$28 USD / hour
(6 Reviews)
3.7
myecodes

yes, i have best experience in sales and i have already experience in IT firm so i can do well for saas products let us discuss ahead

$15 USD / hour
(0 Reviews)
0.0
(0 Reviews)
4.6
celdizon25

I am not new working remotely because I have customer service experiences like Customer Service Representative for a Canadian telephone Company like Freedom Mobile and a Technical Support Representative for AT&T UVERSE More

$20 USD / hour
(0 Reviews)
0.0
rajessh9151

I have been a Sales and Business Development professional for past 20 plus [login to view URL] have worked in startups for 8 years in Bangalore. Have lost my job due to pandemic and cost cutting. Currently looking for an opportu More

$20 USD / hour
(0 Reviews)
0.0
bilalmalikhassan

Hello After reading the instructions and project description carefully, I found myself as the best match for your requirements. As I have more than 4 years of experience in various field including this field. I will de More

$15 USD / hour
(0 Reviews)
0.0
Tolaadejumo

Hello, My experience working in the Customer Service is what sets me apart for this job.I have worked with US,UK company as a Telesales Executive, Customer Support doing excellently on the job. I have the ability to More

$15 USD / hour
(0 Reviews)
0.0
ecologix21

Greetings! I am a Multilingual Management Assistant with a Bachelor Degree in Business. Highly Talented, accomplished & innovative professional with more than a decade of progressive & diversified experience of Manag More

$20 USD / hour
(0 Reviews)
0.0
juliuspro

Greetings, Hope everything is well. You may access my resume on [login to view URL] for your consideration. Looking forward to speaking with you. Sincerely, Julio

$20 USD / hour
(0 Reviews)
0.0
yooniscyle

Hello ma’am/sir a pleasant day! I will make sure that I will do this project as soon as possible. I am a new freelancer and I will use this as a stepping stone in my career in this industry. I believe I have the skills More

$15 USD / hour
(0 Reviews)
0.0
agungga25

I have read and understood the information you posted, I am very experienced in this matter.. I am very interested in completing this project. If you give me a chance I will work to the best of my ability. Regards Agu More

$15 USD / hour
(0 Reviews)
0.0
mataz75

Hi there! My name is Motaz • Project Management. • Agile, Scrum Master • Vendor Management. • Risks Assessment and Mitigation. • Budgeting. • Organization. • Team management. • Microsoft Projects • MS Office. • Sa More

$15 USD / hour
(0 Reviews)
0.0
(0 Reviews)
0.0
mkhesaya

Good day, Kindly accept my application for Account Manager role you have. I am a young professional woman with 9 years experience working sales/customer service in the financial/banking industry, 7 out of 9 years were More

$20 USD / hour
(0 Reviews)
0.0