Call Center Clerk

Cancelled Posted 5 years ago Paid on delivery
Cancelled

1)Manage large amounts of inbound and outbound calls in a timely manner.

2)Follow communication “scripts” when handling different topics.

3)Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise.

4)Build sustainable relationships and engage customers by taking the extra mile.

5)Keep records of all conversations in our call center database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative targets.

Bookkeeping Customer Service Data Entry Medical

Project ID: #17200853

About the project

35 proposals Remote project Active 5 years ago

35 freelancers are bidding on average $20/hour for this job

Doolyb

Extensive calling experience in customer service and hospitality as well as excellent call center track record. Relevant Skills and Experience Extensive calling experience Studied biotechnology and hence have a good g More

$23 USD / hour
(0 Reviews)
0.0
charie0212

I've worked as a customer service rep for 2 years in a call center company here in philippines and i'm currently working as a nursing aid in a psychological institution. I'm flexible Relevant Skills and Experience I'v More

$21 USD / hour
(0 Reviews)
0.0
BeatrizOni

Worked in a BPO industry for 6 years. 1 and a half year as an agent and 4 years as a Scheduling Analyst. Decided to go abroad and worked in Macao for 4 years in Front Office department. I type 60-70WPM, Im a computer l More

$22 USD / hour
(0 Reviews)
0.0
taralj3

Customer service representative with over 10 years of experience. Wonderful phone voice and presence. Relevant Skills and Experience Experience answering calls and giving adequate information.

$22 USD / hour
(0 Reviews)
0.0
katrn08

Been in the call center industry since 2012. Started as a customer service representative and was promoted as a team lead in 2015. I supported different LOBs like telco, tech and financial accounts. Relevant Skills an More

$15 USD / hour
(0 Reviews)
0.0
saranreddy403

we are team of 6 people. we can also assist u further.

$22 USD / hour
(0 Reviews)
0.0
vaughank28

I work for Hillsborough city school I'm out for the summer. We do not get paid in the summer. Work would greatly appreciated as I have 2 children to take care of and our bills that just keep coming.. Relevant Skills a More

$22 USD / hour
(0 Reviews)
0.0
Ankitrai074

Hiiiiiiii

$22 USD / hour
(0 Reviews)
0.0
caballerobonbc

Sir/Ma'am I have studied bachelor of science in Office Systems Management and thus gave me transcription skills, shorthand skills and ability to work well as a secretary. I have worked in a call center for more tha More

$15 USD / hour
(0 Reviews)
0.0
kutanagrant

I have a virtual contact center "Grant Communications LLC" and we've contracted with arise to provide excellent customer service for big company. Let us provide excellent customer service for you! Relevant Skills and More

$24 USD / hour
(0 Reviews)
0.0
Laurice92

Hi there, I would love to be part of this project. I have 3years of experience as a Customer Service Support. I have been dealing with irate and frustrated customers. And I always make sure that I would be able to ma More

$16 USD / hour
(0 Reviews)
0.0
rajabilalkhan2

Hi, After reviewing your job post and requirement I believe I am the best fit for this job with the 8 years of experience in Inbound customer support and 10 years in telemarketing. I have worked with CGC and the More

$15 USD / hour
(0 Reviews)
0.0
sherazshozi

Because of many diplomas in computer and study o computer science i can execute this job perfect. In addition i have impressive communication skills that will help to give excelent servoce to callers.

$20 USD / hour
(0 Reviews)
0.0