Call Center Clerk
$15-25 USD / hour
1)Manage large amounts of inbound and outbound calls in a timely manner.
2)Follow communication “scripts” when handling different topics.
3)Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise.
4)Build sustainable relationships and engage customers by taking the extra mile.
5)Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets.
Project ID: #17200853
About the project
35 freelancers are bidding on average $20/hour for this job
I've worked as a customer service rep for 2 years in a call center company here in philippines and i'm currently working as a nursing aid in a psychological institution. I'm flexible Relevant Skills and Experience I'v More
Worked in a BPO industry for 6 years. 1 and a half year as an agent and 4 years as a Scheduling Analyst. Decided to go abroad and worked in Macao for 4 years in Front Office department. I type 60-70WPM, Im a computer l More
Customer service representative with over 10 years of experience. Wonderful phone voice and presence. Relevant Skills and Experience Experience answering calls and giving adequate information.
I work for Hillsborough city school I'm out for the summer. We do not get paid in the summer. Work would greatly appreciated as I have 2 children to take care of and our bills that just keep coming.. Relevant Skills a More
Sir/Ma'am I have studied bachelor of science in Office Systems Management and thus gave me transcription skills, shorthand skills and ability to work well as a secretary. I have worked in a call center for more tha More
I have a virtual contact center "Grant Communications LLC" and we've contracted with arise to provide excellent customer service for big company. Let us provide excellent customer service for you! Relevant Skills and More
Hi, After reviewing your job post and requirement I believe I am the best fit for this job with the 8 years of experience in Inbound customer support and 10 years in telemarketing. I have worked with CGC and the More
Because of many diplomas in computer and study o computer science i can execute this job perfect. In addition i have impressive communication skills that will help to give excelent servoce to callers.