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Comprehensive Multichannel Customer Support

₹600-1500 INR

Closed
Posted about 2 months ago

₹600-1500 INR

Paid on delivery
I am seeking a proficient customer support expert who can capably navigate phone, email and live chat platforms, managing a moderate number of 11-50 requests per day. Your foremost responsibility involves addressing general product and service queries, requiring a good understanding of our offers. Skills and Experience: - Strong customer service skills - Excellent problem-solving abilities - Familiarity with multi-channel support - Knowledge of customer support software - Excellent command over communication skills - Understanding of our product and services
Project ID: 37814840

About the project

16 proposals
Remote project
Active 12 days ago

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16 freelancers are bidding on average ₹1,066 INR for this job
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Dear Hiring Manager, I am writing to express my interest in your data entry project that you have posted on Freelancer. As a skilled data entry specialist with years of experience in the field, I believe I have the skills and expertise to complete the project successfully.
₹800 INR in 7 days
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Hy, I am Saraj Muhammad, I am new worker on this platform, I am recently working of Government employee my experience in last 13 year of data entry i.e MS, Work, MS, Excel,
₹1,050 INR in 7 days
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Stephen here, a passionate customer support expert who specializes in multi-channel assistance. My strong background in information technology, majoring in database management, equips me with the skills required to handle large volumes of requests efficiently and organize them effectively. With my ability to communicate clearly and attentively resolve problems, I assure a rewarding experience for your customers. My proficiency in SQL and data analysis tools like Power BI, alongside an eye for detail honed from years in the field, grant me impeccable problem-solving abilities that suit your objective of addressing general product and service queries comprehensively. To top it off, I bring adaptability to your team as well; my diverse skill set includes video editing with Adobe Premiere and website building with Wordpress. As a result, you can trust me to handle any software or tech-related challenges that may arise during customer support. Let me bring my experience and passion for delivering top-notch and personalized customer support to uplift your brand!
₹1,500 INR in 7 days
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I have 5 years experience work as a marketing. Familiar with interact with client. I am fluent in english speaking and writing
₹1,050 INR in 7 days
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One thing about me is offering an hear to customers needs and making sure they are happy. I think this project is for me as I can be able to communicate efficiently with customers and show them the support they need.
₹1,050 INR in 7 days
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Hello. Going through your project, I believe we can work together. As someone with experience in customer support and data entry , I am customer centric, pay attention to details, have excellent problem solving skills, work with no supervision and can multitask. Also, I can communicate effectively in the English Language, as I have two degrees in the language. I am also a fast learner, and a team player. I always bring in my A game to any job I have, and make sure I deliver an error free work. Thank you for the consideration.
₹1,050 INR in 7 days
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Hello Prospective Client, I have reviewed your project and its requirement with great interest and I am delighted to inform you that I am able and ready to handled your administrative duties by responding to customers enquiries through calls , emails and live chats. I am ready to equip myself with enough knowledge of company’s product and services. I am a trained call center agent, skilled in customer service and support, emailing , data entry, data processing, administrative duties, amongst others. I have over 5 years experience in problem solving and have a good command of both verbal and written English with a in-depth knowledge of customer support applications, You can expect to receive quality job output with 100% data accuracy with maximum job satisfaction, if you hire me. I assure you that I will not stop working until you are satisfied. You can chat me up for further discussion on this project, I am easy to work with and my fees is negotiable. Thank you in anticipation.
₹1,050 INR in 7 days
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Hi I am Leon, customer support for more than 5 years. All those years of experience gives me the skills to assure a very good quality result to your project. Avialable to start asap and just waiting for you message. Thanks, Leon.
₹1,300 INR in 7 days
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Dear Recruitment of Leetcode, I'm Hue, graduated at Industrial of University of HCMC with the major Marketing, But I have the experience that focus on Customer Servive. I believe that my previous experience will be matched with the job responsibilities, and I am pleased to submit my CV for this position. I used to work as Sale Admin staff at Unilever VN and work as Customer Service Care at a company about educational equipment, my responsibility such as: resolving complaints and inquiries for customers through email/ call or video, guide customer how to use the product... Recently, I work as part time customer care for a company about game, I resolving complaints for customer through livechat and guide them how to play the game. I hope you can explore more about my background, education and experience and hope you can give me a chance to share it more detail. Thanks for your consideration. Best Regards, Nguyen Vu Thu Hue.
₹1,300 INR in 7 days
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I am adept at multichannel communication and have the required skillset to fulfill your demand for customer support. I have excellent communication skills and available to start immediately.
₹1,050 INR in 7 days
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Good afternoon: I am very interested in the position of customer service expert in your company, as described in the job offer. I strongly believe that my experience of over 40 years and skills in this field make me an ideal candidate for this role. I am pleased to send you my application and look forward to the opportunity to discuss how I can contribute to the team in an interview. I remain at your disposal to provide further information if required.
₹600 INR in 7 days
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I have experience in this field for close to 5 years. I am always happy and satisfied when speaking to customers helping them meet their needs. I am a people person, adaptable, resilient and I am ready to learn, relearn and unlearn. With me in the organization there will be no need spending ontraining because I have equipped myself through years of experience with the skill to succeed in this field.
₹1,050 INR in 7 days
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With my strong customer service skills and excellent problem-solving abilities, I am confident in my ability to handle the moderate number of 11-50 customer requests per day that your company receives. My proficiency in navigating phone, email, and live chat platforms is well-suited to the multi-channel support this role requires. Having worked with various customer support software previously, I'm able to adapt quickly to new systems and processes, ensuring a seamless experience for both the customers and the team. Moreover, my command over communication skills and understanding of your product and services will undoubtedly help me address general queries efficiently. I take pride in providing comprehensive support that not only resolves immediate issues but also leaves the customer satisfied and more informed about our offerings. As a Virtual Assistant with a background in Office Technology and Management, I bring a professional approach to my work which includes maintaining accuracy even when handling large volumes of data. Overall, my aim is to enhance your customers' experience by providing prompt and reliable support across all channels while effectively managing all necessary administration tasks on the backend.
₹1,050 INR in 7 days
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Hi, I am writing to express my interest in the Customer Support Expert position. With 1.5 years of experience, I have successfully handled 100 emails per day, demonstrating my efficiency in managing a high volume of requests. My strong customer service skills and excellent problem-solving abilities position me as a capable candidate for addressing 11-50 daily queries. Notably, I have served as a Tier 2 agent, resolving aging cases and ensuring customer satisfaction. I possess a comprehensive understanding of our products and services, and I am eager to contribute to the success of your team. I look forward to the opportunity to discuss how my skills align with your needs. Sincerely, Gopika
₹1,050 INR in 7 days
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Hi there, I have read through your job description and I understand you need a fluent English speaker who is proficient in customer support to handle queries and complaints on multiple channels. I am the best fit for this role because I can proficiently handle incoming mails, organize then,categorize them and also send out emails, respond to phone calls and live chat timely . With my over 5 years of experience,I always pay attention to time and priotize the urgent mails. I am diligent, detail-oriented,organized and efficient in email drafting, phone calls and live chat using various CRM tools like hubspot, Asana,Trello,freshdesk,slack,zapier etc.i have excellent communication and organizational skills and can work independently. I am also open to learning new techniques. Let me take the stress off you and manage your clients efficiently. Looking forward to hearing from you soon. thanks
₹1,050 INR in 7 days
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About the client

Flag of INDIA
Muzaffarpur, India
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Member since Feb 3, 2024

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