I've been in the call center industry for no less than 4 years. I'm skilled in outbound calls like appointment setting, cold calling, B2B/B2C calling and verification. I was also trained in Customer Service. I have been working from home for a year now as and Appointment Setter and Cold Caller for B2B and B2C. I'm skilled in outbound calls like upselling, collections, surveys,appointment setting, insurances and annuitization. Responsible for calling different people with businesses who has the goal of selling their products and services. I also performed lead generation to create warm leads for businesses and follow up on prospective leads. I explain the products and services in details. I take payments. I schedule appointments for sales persons to meet up with clients. Conduct surveys to determine the level of the customers' needs. To persuade potential customer to take advantage of the promotion