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I need support preparing and submitting chargeback contestations to our acquiring banks. All the material lives in our back-office portal and must be pulled one ticket at a time: transaction records and the linked customer information can only be obtained by manually downloading the native CSV exports and attached PDF receipts. Once each file set is in hand, you will compile the evidence packet that the acquirer expects, complete their online form, and upload the supporting documents. I will supply the submission guidelines; you make sure every reference number, amount, and customer detail matches perfectly. Deliverables • Evidence packet per disputed charge (CSV + combined PDF) • Confirmation screenshot or reference number for every submission • Weekly spreadsheet log summarising cases opened, documents provided, and current status Accuracy and confidentiality are critical, so please be confident working with sensitive payment data and familiar with chargeback workflows in general card networks.
Project ID: 40421045
26 proposals
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Active 2 days ago
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26 freelancers are bidding on average $7 USD/hour for this job

HI there already i have checked project details job is clear so please contact me then i will show you sample, thank you
$5 USD in 40 days
8.8
8.8

Hello I can support the full chargeback contestation workflow by accurately extracting transaction data from your portal exports, compiling compliant evidence packets (CSV + merged PDFs), completing submission forms for each dispute with strict attention to detail, and maintaining a structured weekly tracking log with reference numbers and status updates—ensuring consistency, accuracy, and confidentiality throughout the process. Regards Muhammad
$5 USD in 40 days
6.0
6.0

Hi, I can support you with preparing and submitting chargeback contestations accurately and confidentially. I understand this work requires careful handling of sensitive payment data, matching every transaction detail, customer record, amount, receipt, and reference number before submission. I’m comfortable working ticket by ticket, downloading CSV exports and PDF receipts, compiling evidence packets, and following strict submission guidelines. For each disputed charge, I will: Pull the required transaction CSV and linked customer details Download and organize attached PDF receipts Prepare the evidence packet in the required format Complete the acquirer’s online contestation form carefully Upload all supporting documents Save the confirmation screenshot or reference number Update a weekly tracking spreadsheet with case status A small thing I’ll also do is use a checklist for each case before submission, so details like transaction ID, amount, customer name, date, and dispute reference are verified twice. I’m detail-oriented, reliable, and understand the importance of confidentiality in payment-related workflows. I can start with a few sample cases first so you can review my accuracy and process before assigning ongoing work. Big Thanks Md. Shahadat Hossain
$5 USD in 40 days
6.2
6.2

Hi, I see you need someone to handle manual chargeback contestation filing across your back‑office portal. The workflow is clear, and I’ve spent years dealing with card network disputes and strict data checks. I can pull each ticket, download the CSV and PDFs, and build the evidence packet exactly the way the acquirer wants. Concrete steps: • Grab transaction and customer files • Merge PDFs and match all reference fields • Submit through the acquirer form and upload proof • Log everything in a weekly sheet I’m available to start right away and can move through cases steadily without sacrificing accuracy. Before we start, do the acquirers require any specific PDF ordering rules inside each combined packet? Greetings, Slavko
$10 USD in 18 days
5.6
5.6

⭐⭐⭐⭐⭐ Manual Chargeback Contestation Filing ❇️ Hi. Ive reviewed your project needs and see youre looking for support in preparing and submitting chargeback contestations to acquiring banks. I have extensive experience with over 100 similar projects in managing and filing chargeback contestations. I will meticulously gather all necessary documentation from your back-office portal, compile the evidence packets as required, and ensure accurate submissions within your stipulated timelines. ➡️ Why Me? I possess a keen understanding of chargeback processes with a background in financial services and data handling. My expertise includes meticulous data analysis, document management, and strict adherence to compliance and confidentiality standards. I am also well-versed in the operational procedures of major card networks and bank requirements. ➡️ Let’s have a quick chat to discuss your project in detail, and I can show you samples of my previous work. ➡️ Some of my similar work: ✅ Dispute resolution for a major eCommerce platform ✅ Fraud detection and documentation for a retail chain ✅ Financial reconciliation services for a multinational corporation ✅ Secure document handling for a legal firm ✅ Payment processing solutions for various small businesses ✅ Compliance consulting for fintech companies ✅ Data protection and privacy consulting Waiting for your response! Best Regards, Dr. Muhammad Asad
$6 USD in 30 days
5.9
5.9

Hello there, we are a senior Full Stack Web and Mobile App Developers and we can do this project in no time. Thanks Ashish Kumar.
$5 USD in 40 days
5.7
5.7

Hey! We’re a team of 62 professionals specializing in payment operations and chargeback management with 9+ years of experience handling dispute documentation for card networks and acquiring banks. Here's how we can help: * Extract and organize transaction data from CSV and PDF export files * Compile complete chargeback evidence packets per disputed transaction * Submit contestations through acquirer portals with accurate documentation * Maintain structured tracking logs for all cases, statuses, and outcomes We focus on precision, compliance, and data consistency to ensure every submission aligns exactly with acquirer requirements and reduces avoidable chargeback losses. Could you clarify which acquiring banks or payment processors you are currently working with so we can align directly with their specific dispute formats and workflows?
$8 USD in 40 days
5.5
5.5

With extensive experience in data management, processing, and proficiency in Excel and PDF handling, I believe I am the perfect match for your Manual Chargeback Contestation Filing project. You need someone who not only pulls transaction records but meticulously compiles an evidence packet as per strict guidelines to ensure there are no errors. Luckily, forms, numbers, and meticulousness have been my second nature for years. Given that this project involves handling sensitive payment data, I understand the importance of maintaining utmost privacy and confidentiality. My previous work with delicate information has honed my ability to navigate such situations with caution and professionalism. Additionally, my skills in web scraping will prove invaluable in pulling out necessary customer details that might not be readily available. Accuracy is crucial for chargeback workflows and that's where my strength lies. By combing through every piece of data thoroughly before submission, I can assure you zero discrepancies or mismatches — only precise packets submitted for your peace of mind. Award me this project so we can begin ensuring your chargebacks are handled efficiently and professionally!
$2 USD in 40 days
4.6
4.6

Hello, I’ve read your project on manual chargeback contestation filing and I’m confident I can handle the end-to-end process with precision. I bring strong experience in data processing, Excel-based logging, PDF/CSV handling, and secure management of sensitive payment data. I’ll pull each ticket’s CSV exports and PDFs from your back-office portal, assemble a complete evidence packet tailored to your issuer’s guidelines, and ensure every reference, amount, and customer detail matches exactly before submission. In similar work, I’ve streamlined chargeback workflows by creating reproducible evidence packs and submission logs, reducing errors and turnaround times. I’ll apply your submission guidelines verbatim and verify each field before uploading to the acquirer’s form, delivering consistent, auditable results. I can start right away and deliver a complete packet per dispute, plus a weekly status log. Let’s discuss the cadence and any data access constraints so I can align to your ETA. Best regards, Billy Bryan
$20 USD in 34 days
4.6
4.6

Hi, I have experience handling chargeback workflows and sensitive financial data, and I can support you in preparing and submitting accurate, compliant chargeback contestations. ✔ What I’ll handle: Download transaction CSVs and receipt PDFs from your portal Compile complete evidence packets per dispute Ensure all data (amounts, references, customer info) matches exactly Submit cases via acquirer portals following your guidelines Capture confirmation screenshots / reference numbers Maintain a weekly tracking spreadsheet (status, submissions, documents) ✔ Approach: Careful, detail-focused workflow to avoid errors Strict confidentiality and secure handling of payment data Organized tracking to ensure nothing is missed ? I can process a sample case first to demonstrate accuracy and format. Ready to start immediately. Best regards, Sumya
$3 USD in 40 days
4.7
4.7

Hi there! I understand you need accurate and careful handling of chargeback contestations with complete attention to detail. Any small mistake in financial data or documentation can cause rejection or delays in the process. I have strong experience in data entry, documentation, and structured financial record handling. I have worked with CSV files, PDFs, and large datasets where accuracy and verification were very important. I am also comfortable managing confidential information with proper care and responsibility. My approach will start with carefully extracting each transaction record from your back-office portal. I will ensure every detail matches correctly between CSV files, receipts, and customer data. I will compile complete evidence packets in the required format for each dispute. I will then submit cases properly and maintain a clear tracking log for full transparency. check our work https://www.freelancer.com/u/ayesha86664 How many chargeback cases do you usually want handled per week? Let me know if you’re interested & we can discuss it. Best Regards Ayesha
$4 USD in 40 days
4.4
4.4

Greetings, I see you're looking for help with filing chargeback contestations to your acquiring banks. This involves pulling specific transaction records and customer info from your back-office portal, creating evidence packets, and ensuring everything aligns perfectly with the submission guidelines you provide. I have experience in data processing and management, which would help me efficiently handle the CSV exports and PDF receipts. My attention to detail means I’ll ensure that every reference number and customer detail matches up accurately. I understand how crucial confidentiality is, especially when dealing with sensitive payment data, and I’m comfortable working within those parameters. I will also maintain a clear log of all cases to keep you updated on the status of submissions. Best regards, Muhammad Arshman
$5 USD in 40 days
4.4
4.4

Having garnered over a decade of experience as a full stack developer, I hold the expertise that your chargeback contestation project necessitates. My experience in data analysis, management, processing, and entry would be immensely beneficial when handling the CSVs and PDFs required for each chargeback submission. Considering the careful nature and confidentiality this task demands, my acquaintance with working diligently with sensitive payment data only adds to my aptitude. Moreover, my proficiency in PHP aligns well with the project needs in navigating your back-office portal and efficiently downloading all the essential materials for every dispute. Additionally, my knowledge of Agile methodologies ensures that I can provide you with the delivery desired - confirming each submission and maintaining a weekly summary log to keep you updated about opened cases and their status. To sum up, I possess all prerequisites critical for this task; accuracy, deep understanding of chargeback workflows across various card networks, and an absolute commitment to customer satisfaction which includes complying with specific submission guidelines. By choosing me for this responsibility, you can be assurred of streamlined processes and flawless deliverables enhancing your chances for successful chargeback contestations. Looking forward to potentially contributing to this project!
$5 USD in 40 days
4.2
4.2

Hello, As a result of a detailed review of your project requirements, I fully understand the scope and expectations. I have experience handling sensitive payment records, documentation workflows, and structured back-office data tasks, and I’m available to start right now. I bring strong expertise in Data Entry, Excel, PDF handling, Data Processing, Documentation, and Data Management with over 10 years of experience. One key challenge here is accuracy and confidentiality: each chargeback packet must match transaction records, customer details, amounts, receipts, and acquirer requirements exactly. I can download CSV/PDF evidence, compile clean dispute packets, complete online forms, upload documents, and maintain a weekly case-status log. I’m comfortable following strict submission guidelines and handling sensitive financial data carefully. I have a couple of quick questions. • How many chargeback cases do you expect per week? • Do you have a preferred format for the weekly tracking spreadsheet? Best regards, Carlos.
$5 USD in 40 days
3.9
3.9

Hello, I can assist you with preparing and submitting chargeback contestations with high accuracy and strict attention to detail. I’m comfortable working with structured financial data and following bank-specific dispute workflows. Here’s how I would handle your process: Manually extract transaction records and customer details from your back-office portal (CSV + PDF exports) Compile a complete evidence packet per dispute (correct references, amounts, timestamps, and supporting documents) Ensure all data aligns exactly with the acquiring bank’s submission requirements Complete online submission forms and upload all supporting files correctly Maintain a weekly tracking log (cases opened, submitted, pending, or resolved) I understand the importance of accuracy, confidentiality, and compliance in chargeback handling and will ensure every submission is consistent and audit-ready. If needed, I can also help streamline your workflow with a structured tracking template to improve case management over time. Regards, Bakhtawar
$2 USD in 40 days
3.2
3.2

Hello, I understand that accurate chargeback contestation requires meticulous data handling and strict adherence to each bank’s submission guidelines. I’ll manage the end-to-end process: pulling transaction records and customer details from your back-office portal by downloading native CSV exports and attached PDFs one ticket at a time, compiling a complete evidence packet (CSV + combined PDF), completing the acquirer’s online form, and uploading supporting documents with precise references. I will verify every reference number, amount, and customer detail against your guidelines to ensure consistency and minimize reversal risk. I will maintain a weekly spreadsheet log detailing cases opened, documents provided, and current status, and provide confirmation screenshots or reference numbers for every submission. My approach emphasizes data accuracy, confidentiality, and familiarity with general card network chargeback workflows, supported by robust data management, Excel, documentation, data entry, PDF handling, and data processing skills. Best regards,
$15 USD in 47 days
2.3
2.3

I see each chargeback case requires manual data extraction from your portal using CSV exports and PDF receipts, then accurate submission to the acquiring bank. Quick question: which acquirer or payment processor are you using for these disputes? Also, how many chargebacks do you usually need handled each week? And are there fixed deadlines for each case that should be tracked closely? I’d carefully download the required files for each ticket, compile the evidence packet, check every reference number, amount, and customer detail, then complete the online submission and upload the documents. I’d also maintain a weekly spreadsheet log with case status, submitted files, and confirmation details. I’m comfortable handling sensitive payment data with accuracy and confidentiality, and I can keep the process organized from start to finish.
$2 USD in 24 days
0.0
0.0

Thanks for considering me, Mohamed, for your manual chargeback contestation filing project. Although my primary expertise lies in transfering files such as handwritten, PDF, image and Excel to Word Documents through typing, I also have a strong background in data entry which is vital for this task. I understand how crucial it is to meticulously compile an evidence packet that aligns exactly with the acquirer's guidelines - down to the last reference number or customer detail. With regards to your requirement for pulling data one ticket at a time and working with sensitive payment information, my experience of working 2-3 hours every Friday performing similar tasks ensures that not only will each file set be accurately obtained from your back-office portal but also treated with complete confidentiality. My prior exposure to filing actions on behalf of clients has heightened my familiarity with managing transaction records and linked customer information precisely. To demonstrate transparency and track progress effectively, I intend on providing a weekly spreadsheet log that summarizes cases opened, documents provided, and their current status at all times. This will help keep you updated on the work done and further strengthen our workflow. In conclusion, I am confident that my skillset and experience match your project needs perfectly, and I'm committed to delivering high-quality deliverables for you. Let's get started!
$2 USD in 2 days
0.0
0.0

Olá, Entendo que precisa de apoio na preparação e submissão de contestação de chargebacks junto dos bancos adquirentes, garantindo precisão total nos dados e cumprimento dos requisitos de cada caso. Tenho experiência com processos operacionais e tratamento de dados financeiros sensíveis, com foco em rigor, organização e confidencialidade. O trabalho inclui: • Extrair CSV e PDFs por cada disputa • Conferir valores, referências e dados do cliente • Montar o pacote de evidências exigido pelo banco • Submeter o caso no portal do adquirente • Registar confirmação ou número de referência • Atualizar uma folha semanal com o estado dos casos Entregáveis: • Pacote de evidência por chargeback (CSV + PDF) • Comprovativo de submissão • Log semanal com status atualizado Foco total em precisão, pois pequenos erros podem afetar o resultado do caso. Questões: • Existe template padrão para os pacotes? • Quantos casos por semana? • O acesso ao portal é individual? Posso começar imediatamente.
$8 USD in 40 days
0.0
0.0

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