Hello,
We are group of customer support experts who have experience in handling transportation operations. Our expertise perfectly matches your requirements and we will be perfect partners in handling your operations in the coming holiday season.
One of our clients is a large american online retailer and we handle their logistics operations with more than 40 trucking companies. You can hire one or more of our resources as per your requirement.
What we do -
- We can quickly adapt to your tools, smoothly integrate into your support processes, adhere to your SLAs and help make smarter decisions
- We can be hired as an additional resource or as full time support team for your customer service, load planning, load tendering, invoice verification, rate calculations, purchase order generation, Electronic BoL generation and verification, digitization of scanned bills, EDI Transmission, load tracking, trailer pool records, regular follow ups, status updates, work documentation, data collection and metrics reporting.