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I run an online video-based course and need a sharp virtual assistant who can dive straight into two areas: • Email infrastructure – audit the way messages are sent to students, tidy up automations, troubleshoot bounces, and be sure every announcement or drip-sequence lands where it should. • Course tech – track down the glitches in our video classroom (playback hiccups, access oddities, upload errors or whatever else you uncover) and implement reliable fixes. The immediate goal is to stabilise everything quickly; once we’re humming, I’d love to keep you on retainer for ongoing troubleshooting, periodic content updates and general tech housekeeping. You should be comfortable working autonomously, documenting what you change, and communicating clearly so I always know what’s been handled and what still needs attention. If this sounds like your wheelhouse, let me know how soon you can start and a brief outline of your process for tackling the audit, fixes and hand-over notes.
Project ID: 40426152
16 proposals
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16 freelancers are bidding on average $23 USD for this job

Let's stabilize your video course tech and optimize your email automations to ensure a flawless learning experience for your students! As a tech-savvy VA, I will audit your drip sequences to eliminate bounces and guarantee perfect deliverability. I will autonomously troubleshoot video playback, access oddities, and upload errors. My process: comprehensive audit, immediate reliable fixes, and detailed handover notes documenting every change. I am ready to start right now for the immediate fix and ongoing retainer! Best, Md. Shahadat Hossain
$25 USD in 2 days
6.2
6.2

Hello! I can help with auditing your email infrastructure to ensure all automations and announcements reach your students smoothly. I’m comfortable troubleshooting and fixing glitches in your course's video system to stabilize playback and access issues fast. I’ll work independently, document changes clearly, and keep you updated throughout. What email platform and course software are you currently using for the setup? Looking forward to supporting your course tech and email setup! Thanks,
$30 USD in 2 days
5.3
5.3

Hello! I'll audit your email infrastructure (SPF, DKIM, DMARC, bounce analysis, and drip sequence health), fix deliverability gaps, and systematically troubleshoot your video course platform for playback, access, and upload issues, then hand over clear documentation of every change made. What's your preferred start date?
$30 USD in 5 days
3.8
3.8

Yes! You are on the right bid. I have read all project details and descriptions regarding Email & Course Tech VA I will save your time by letting my work speak for you. If I am lucky enough to get your attention, please feel free to reach me so we can spend 10-15 minutes and discuss everything ;) You can check my portfolio and reviews regarding your Project: https://www.freelancer.pk/u/Q@d33rM3hdi Best regards! Qadeer Mehdi!
$15 USD in 1 day
2.5
2.5

Hi, My name is Noni, and I’d love to support your course business as a Virtual Assistant for email systems and course tech support. I understand how important it is for students to receive the right emails on time and have a smooth learning experience without technical issues. I’m detail-oriented, organized, and comfortable troubleshooting systems step-by-step to identify what’s working, what’s broken, and what needs improvement. I have experience with administrative support, structured documentation, spreadsheet organization, and handling digital workflows. I’m also comfortable learning new platforms quickly and working independently while keeping communication clear and organized. Here’s how I would approach your project: ✔ Audit email flows, automations, and delivery issues ✔ Check for bounce problems, missing triggers, or broken sequences ✔ Test the course experience from a student perspective ✔ Identify playback, upload, or access-related issues ✔ Document every fix, update, and recommendation clearly for easy handover I value reliability, proactive communication, and clean documentation so you always know what has been completed and what still requires attention. Looking forward to hearing more about your course platform and workflow. All the best, Noni Puspita
$20 USD in 7 days
0.0
0.0

I’ll keep this short and to the point. You need someone who can quickly identify issues and keep your course operations running smoothly, I’d love to help. My process is simple: I audit the system → identify issues → implement fixes → document updates and keep everything organized I’m comfortable working independently, troubleshooting issues, managing email workflows, and keeping communication clear so nothing gets missed. I’d be happy to support both the email infrastructure and ongoing course maintenance longterm. P.S. I can start immediately and provide regular progress updates throughout the process.
$20 USD in 7 days
0.0
0.0

Hi I'm a detail-oriented VA with hands-on experience in platform testing, bug documentation, and operational support. I currently do QA and admin work for an online platform where I test features, identify issues, and write clear reports — exactly the investigative mindset your email and course audit needs. For your email infrastructure, I'll systematically work through your automations, identify what's misfiring or bouncing, and document every finding clearly with recommended fixes. For the course tech side, I'll go through the platform methodically — playback, access, uploads — and flag every glitch with clear notes on what was found and what was done. I work autonomously, document everything as I go, and communicate clearly so you always know the status without having to ask. I can start immediately. My process would be: audit first, document findings, implement fixes where possible, and hand over a clear summary of everything changed and anything still outstanding. What platform are you using for the course and email delivery?
$30 USD in 7 days
0.0
0.0

Dear Client, Good afternoon. How are you? I hope this proposal finds you well. I'M A CERTIFIED TECH/DEV & EXPERIENCED EXPERT, WELL VERSED WITH THE REQUIREMENTS FOR YOUR PROJECT TITLED "Email & Course Tech VA." This is to inform you that I have KEENLY gone through your project description, CLEARLY understood all the project requirements as instructed in your project proposal and this is to let you know that I will perfectly deliver as desired. Being in possession of all stated required skills, (Email Marketing, Troubleshooting, Technical Support, Automation, Virtual Assistant, Customer Support, Excel and Data Entry), as this is my field of professional specialization having completed all certifications and developed adequate experience in the respective field, I hereby humbly request you to consider my bid for professional, quality and affordable services that meet all your requirements. I always guarantee timely delivery and unlimited revisions where necessary hence you are assured of utmost satisfaction when working with me. Please send me a message so that we can discuss more and seal the project. WELCOME.
$30 USD in 1 day
0.0
0.0

Hello, I’m an Operations and Virtual Assistant professional with strong experience in managing structured systems, troubleshooting workflow issues, and maintaining smooth day-to-day operations in fast-paced environments. Your project fits perfectly with my strengths in system auditing, problem-solving, and process stability. Here’s how I would approach the work: • Email Infrastructure – I will review your email automations, check delivery issues such as bounces, and ensure your student communications (drip sequences, announcements, onboarding emails) are properly set up and reliably delivered. • Course Platform Support – I will test your video classroom system to identify issues such as playback errors, access problems, and upload glitches, then apply practical fixes or clearly document root causes if escalation is needed. • Documentation – I will keep clear records of all changes, issues found, and solutions implemented so you always have visibility into what has been done and what still needs attention. I work independently, communicate clearly, and focus on stability and long-term reliability rather than temporary fixes. I can start immediately and would be happy to begin with a quick audit phase so you can assess my approach before ongoing work.
$20 USD in 7 days
0.0
0.0

Hello, I am a detail-oriented Virtual Assistant with experience in email systems, automation troubleshooting, and technical support for online platforms, and I can help stabilise and optimise your course delivery system. For email infrastructure, I can audit your current setup, check automation flows, fix bounce or delivery issues, and ensure all student emails (announcements and drip sequences) are properly delivered and organised. For course tech, I can investigate and resolve issues such as video playback errors, access problems, and upload failures, while documenting each fix clearly so everything remains transparent and easy to track. My approach: • Start with a full audit of email flows and course platform performance • Identify and prioritise critical issues affecting delivery or access • Apply fixes systematically and test for stability • Document all changes and provide clear handover notes I work independently, communicate clearly, and always ensure you know what has been resolved, what is in progress, and what still needs attention. I can start quickly and would be happy to support both immediate fixes and ongoing technical maintenance on a retainer basis. Kind regards, Tayo
$20 USD in 1 day
0.0
0.0

You need someone to automate your daily reporting workflow and troubleshoot technical issues in your video classroom. I have extensive experience with generative AI, having worked on numerous projects involving ChatGPT/Claude/Gemini API integration. My expertise also includes business automation and efficiency improvements using Python, RPA, and AI workflow construction. With over 100 clients supported, I am confident in my ability to deliver high-quality results while working autonomously. As a fluent Japanese speaker with experience in customer support, I can effectively communicate with your team and ensure seamless project execution. (スペース・句読点を含む全文字数:1234)
$22 USD in 7 days
0.0
0.0

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